We spoke to reception and requested a call back prior to further treatment being carried out on our…read morebeloved cat. This was ignored and the treatment went ahead which made no difference to our cats condition, prolonged our cats suffering and resulted in an increased vet bill. Would not use again. If you do, make sure everything is in writing and you record phone calls.

Truly wonderful. My dogs and cats have been going here for over 12 years. I now live in Overton but…read morewouldn't go anywhere else. My sister also takes all her cats and dogs there and feels the same way. All the vets are brilliant and really care about the animals. The nurses are really friendly and helpful. They have long opening hours which is incredibly useful around working hours and also do Saturday mornings for regular appointments. I definitely recommend them.

These vets definitely come recommended by me. All the vets I have seen there have been very…read morehelpful. I have small rodents and so you worry that vets are only interested in cats and dogs, but everyone here has been very good and have helped keep my pets happy and healthy. They are also willing to try new treatments and will take suggestions from me about suitable medication or treatment. Prices are reasonable and very fair (eg they don't tend to charge for a quick check up if your pet has already seen the vet for the same thing).

What a great little place this is! I have been taking my…read moredog here for the last couple of years and can't really fault it. The staff are just wonderful, very friendly and helpful, and they are happy to take a bit of time to explain things to you or reassure you of anything. Very highly recommended

since being taken over by Andrew this vets has been totally transformed, gone are the grubby walls…read moreand rather dismal parking; instead all the windows have been replaced, the walls painted, the gardens plantedwhat a difference! Now the practise itself is as welcoming as the staff. Andrew really knows his stuff and the animal's welfare is paramount for him. The charges have been reduced and they now do homeopathic remedies along with the medical ones. I would never trust my animals anywhere else!

I take all my pets to this place, they are really good. Mr Chitty is also an iguana specialist and…read morehe is very good with ours, my cat is quite old and has a lot of treatment hear and they really are very good and thorough. The receptionists are very nice and friendly too, lots of parking and a really nice big and clean building.

I've been using Strathmore for a number of years for the treatment of a number of cats. I first…read morewent there having had a bad experience at another local vet. I've always found them to be highly professional. The facilities are excellent and the staff friendly. I have never met the vet mentioned in two negative reviews here and he no longer appears on the list of staff. I have met two of the current vets and have had no issues at all. My most recent visit was this week, with a cat with an injured leg. The treatment worked and the cat is now almost fully recovered. It wasn't cheap but it was value for money.

Despite my many emails to them, this shocking, disgraceful, neglectful Veterinary practice…read more(Vets4Pets Newbury) continue to ignore me and refuse to accept any responsibility or liability for the neglectful and disgusting treatment of our beautiful 12 year German Shepherd right at the end of his life; just when he needed them most. I cannot emphasise enough to anyone reading this how distressing it was for my wife to phone around other vets to come and help us by putting our beautiful boy to sleep as he was deteriorating by the hour as they would not help us. We are seeking independent advice from a vet mediation service but until then everyone needs to be aware how Vets4Pets Newbury failed our family and more importantly our beautiful boy in the worst possible way at the worst possible time, and we will never forgive or forget the pain they have caused. I urge anyone reading this to not use them as they will not only rip you off they will not care one bit about your pet.

Completely unskilled Vets probably minimal qualified, and clueless when it comes to rabbit care,…read morethese Vets killed my beloved bunny when in GI stasis was sent home with painkillers and no meds or treatment at all! I complaint and was ignored. I went to see another Vet who advised my bunny was in immediate need of intensive care otherwise he would die. I demanded these Vets to pull their finger and they performed a theatrical 30 minute gi stasis care in front of us which most likely they googled. Completely inept also showed to be unskilled when diagnosing inexistent ailments just for the sake of profiteering and submit my poorly weak and anorexic bunny still in Gi stasis meds to unsuitable unnecessary treatments. I managed to move my bunny to another Vet but they advised the condition had deteriorated and his stomach was dilated with gas - because the Vet never gave him necessary meds or admitted him to intensive care. These Vets should be stripped of their titles and closed down, by the looks of it I wasn't the only one affected with their negligence. It is disgraceful that authorities continue allowing these practices to exist jeopardising animal health and well-being. Shame on you PETS AT HOME for advertising these inept Vets!

Our cat has ended up at this veterinary twice - first with a ruptured diaphragm and then with a…read morebroken and infected leg (he has a dicey relationship with cars it seems). Both times he was extremely sick and the Mildmay staff were supportive and did everything they could to help him. They called at least three times a day to update us on his progress, gave us amazing instruction with his after care and drugs and were clear about costings and adhering to our insurance plan. They were always clear about his chances of survival and delivered bad news in a considerate manner. He also loved them and seemed happy during his stays, with as little distress as could be expected in the circumstances. They showed a great deal of care for him and were extremely sympathetic. Everything has healed beautifully and we would not hesitate to return if anything else were to happen.

This is by far the worst veterinary that I have ever frequented with my animals. I was aware that…read moremy family had suffered difficulties with this surgery before, but my cat needed immediate help and I was desperate so I had to take her to Mildmay. The treatment as a customer is nothing short of vile, here you will be made to feel small and as if your are unable to care for your animal. You will be bullied into paying their extortionate fees. They are rough and careless with your pets causing more harm than good. An example I will give you can only be that after my animal received medical attention I asked if I should keep her indoors. I was told that she would be fine to go outdoors, she'd been dealt with and I'd have no more problems. Although dubious I let her outside because being indoors was causing her distress. Half an hour later a man appeared at my door holding my cat, telling me that she'd wandered off and fallen asleep in the middle of a walkway and flies had begun to gather around her. After further research I've discovered that my cat should not have been allowed out and she is now recovering in my house. I was extremely lucky somebody found her, otherwise I have no idea how long she might've been laying there for on her own. These people are money grabbing, bullying creatures who are a disgrace to their profession. I urge you not to use this service! I certainly will not be again, there are other vets in the Winchester area! Please take your animals somewhere kinder!

Wonderful practice. Great knowledgable vets. Many facilities. Seperate cat and dog waiting room…read more This extends to the seperate cat and dog kennels and even operating theraters! Nurses on hand to help with any enquiry. Its also the base for all the local veterinary emergancies. Great puppy classes too!

From the owner: At Castle Vets in Reading, we strive to provide outstanding, compassionate veterinary care to…read moreimprove the quality and length of life for pets and bring peace of mind and reassurance to their owners. Our aim is to provide a caring, professional personalised service, that recognises the individual bond you have with your pet and works with you to try and keep your pet happy and well throughout its life.Castle Vets is a fully independent small animal veterinary practice. It is owned and managed by veterinary surgeons David Terry and Peter Jackman, both of whom have been with us for over 25 years and still work full time at the practice. Castle Vets is a large, single centre, small animal veterinary practice in central Reading. We have been on our site on Tilehurst road since 1972 and our recently rebuilt premises now includes a separate but integrated cat clinic, outstanding in-patient wards and operating theatres (including specialist veterinary surgical procedures), spacious comfortable waiting areas, 8 consulting rooms for both vet and veterinary nurse consultations, diagnostics room with x-ray, ultrasound and endoscopy equipment and a well equipped laboratory and a large private car park. We are cat friendly at Castle Vets and are proud to be the only local practice offering completely separate cat facilities, including spacious cat-only in-patient wards, operating theatre, waiting areas and consulting rooms.