My dog passed away on their table for a teeth clean, knowing she had a heart problem, knowing she also had an infection but wouldn't give me the antibiotics I went in for and told "no, no habe the tooth out" repeatedly. And because they were clearly too busy to check her properly or just given me the antibiotics to clear the infection first, or not put her under for so long knowing she has a heart condition and was 13! she might still be alive. And.....I have attempted to get the notes from that day 5 times, that I need from the manager apparently and ....no response each time!!! I still struggle because I wasn't with her when she needed me and was scared, I never got to say goodbye. You rushed her off so quickly and couldn't wait to get me out of the door and all I remember were her frightened eyes. My gut told me I shouldn't have left her and I wish I hadn't. You didn't even call untill she had been gone for 40 mins. I could have rushed in to be with her. read more