We came upon this independantly owned vet surgery after having bad experiences with 2 other vets,…read moreand I'm so glad we did. We bought our first ever pet, a german shepherd puppy, and were panicked when we noticed a cyst between 2 of his fingers. We took him to a local vet and they spent 2 minutes looking at his paw and without even explaining or asking us, booked him for surgery the next day and injected him with painkillers and anti-biotics. Having felt that we were being taken for a ride we made an appointment with the pets practice for a second opinion. The nurses were helpful and polite, and a convenient appointment time was very easy to arrange as they open later than most vets. Our vet, Kylie, was really wonderful about everything. We told her our concerns, and she examined him, and told us professionally, but also kindly, what we did and didn't need to worry about. We also got to discuss some of our other concerns as first time pet owners, and she was very helpful. For example, she in the course of the appointment had noticed he had dry skin and that he was a slightly under weight and we may want to consider a different diet. We didn't feel pressured or guilted into doing anything, and she didn't just add things to the bill like the other vet, but I was happy that she took the initiative to notice and let us know. I think what annoyed me about the others is that they didn't respect their ethical and professional boundaries, and it was so in tune with the stories you hear about vet's being scam artists (there was an episode of panorama about it). At the end of everything she decided to prescribe a course of antibiotics, which seemed more sensible than cutting into him at the first oppurtunity like the other vet. Her manner with us and our puppy inspired our confidence in her. We did change the diet which not only adressed the skin and weight issue, but his distaste towards his food which we had noticed. I can't say enough good things about this place. It's convenient as it opens late, has parking, and is easy to get to. It's always clean and a nice environment. We decided to our dog to the puppy class was good, and it was nice to hear about advice and training directly from a vet, and it turns out that this is the only place with a vet-led training class in this area. Since then our poor puppy has a few medical issues, in each case the advice was always good, and we felt safe trusting them as we felt that they really did have our pet's best interest at heart.

Lovely locals pub just outside the centre of Windsor. A very friendly pubdon't think it is a pure…read morelocals pub - they do invite and look after new customers! The furniture is quirky which adds to the ambience of the pub and the food is very good. The garden has had some work on and is lovely - very private and secluded so ideal for families in the summer.

Came in here on NYE for an early pint before going somewhere else. It was very nice and we had fun…read more It's cosy without being stuffy, cool without being frosty. In fact it was the first time I had been back since about 1995, when we came in during the middle of a notorious day time party (for one of our friends' daughter's one year old birthday party) who used to live in the street and were chucked out and barred for various examples of bad behaviour and disrespect to the place and each other. Highly embarrassing but very funny. But anyway, it's a nice pub with a great reputation. Like the area, the place has changed a little bit since I was last there but that's all for the better in my opinion.

This place was so wonderful. After a not so great experience. Super thankful for this veterinary…read moreoffice. From start to finish I would highly recommend their services. We had been looking for a vet for Brooking. I can finally report here that these people know what their doing and go above and beyond. They're very understanding with your individual needs as well as happy to explain in detail what your pet is having done. They also get your appointment finished in reasonable timing. Excellent customer service. Paulo is so nice, professional, and caring to your animal. Brooking, was so happy and well taken care of. I can't begin to Thank You, See you again soon 5*

my first visit to Orchid vets. One of my hens Grace became ill whilst I was on holiday. I was given…read morean immediate appointment, and Grace was given a thorough examination lasting half an hour, by William Lewis who was very kind and helpful. showed me how to administer medicine orally, and Grace is now 100% fit and happy. Never was the suggestion made that as it was only a hen why not put her down, she was treated as though she was an expensive pedigree. If you have poultry or any animal, you will receive fantastic service from all the staff here

This is a lovely vets practice, with money off vouchers when you join. And they do actually listen…read moreto you! The only down side to this place is their opening times. Because it's such a small practice, opening times are very awkward for some people, and only open for a couple of hours at a time. So check before you turn up. Not good for emergencies.

Great friendly practice, with time for everyone, no matter how small or large the problem. They…read moreknow their patients and the owners well and its the animals well-being that is paramount to them. They have been treating my dogs for over 8 years and I wouldn't go anywhere else.

Lovely vet practice - never feel intimidated into buying anything we don't need for our pets. Good…read morequick service when you need an appointment. The vets always take the time you want with your pets, and will advise you on almost any matter you may be having problems with.

They are very helpful and I have been taking my cat Cee Gee there for years. Love there new place…read morein Shepperton. Highly recommend .

What a great little place this is! I have been taking my…read moredog here for the last couple of years and can't really fault it. The staff are just wonderful, very friendly and helpful, and they are happy to take a bit of time to explain things to you or reassure you of anything. Very highly recommended

since being taken over by Andrew this vets has been totally transformed, gone are the grubby walls…read moreand rather dismal parking; instead all the windows have been replaced, the walls painted, the gardens plantedwhat a difference! Now the practise itself is as welcoming as the staff. Andrew really knows his stuff and the animal's welfare is paramount for him. The charges have been reduced and they now do homeopathic remedies along with the medical ones. I would never trust my animals anywhere else!

Barton Lodge, what can I say, outstanding, friendly and they treat your injured pet with the utmost…read morecare as if their own. I have seen two different vets now on separate occasions and must say I am impressed. When I moved here from Herefordshire I did some research of the local vets and chose the nearest to home. After a few visits to the vets with both of my dogs and not really happy with the level of service, then by chance passing Barton Lodge in the car, I decided to give it a try the next time one of my dogs was ill, and Im so pleased I did. They will definitely have me as a returning pet owner whilst living in this area which will probably be for a long time yet.

Barton Lodge Veterinary Centre looked after our cat from the time she was a tiny kitten to the end…read moreof her long life. Staff at the practice are always friendly and polite and very caring for the animals they treat. The vets gave great advice about our pet's diet and general care. Their annual reminders about booster vaccinations were extremely helpful this is such an easy thing to overlook when you are busy working. We also were very pleased that they gave our cat an annual health check and I'm sure this is what kept her fit and well and a super pet for 16 years. When she eventually became terminally ill with cancer at the age of 17 one of the vets, the owner, sensitively gave us the prognosis and we were able to decide when the time had come to say goodbye to our pet. This was handled with great sensitivity for which we were very grateful. We will definitely continue to use Barton Lodge their service and expertise is second to none and we have great confidence in them.

This veterinary surgery assisted me at a very upsetting time. A dear pet was very ill and it was…read moreunfair to leave them to suffer, but as it was classed as an exotic the nearest vets which were closed were Cambridge or Bedford, too far to add this stress to a very unwell pet. On the spur of the moment I called this surgery and they kindly agreed to stay open a few more minutes to allow me to come and check Noddy. Sadly we were right and they kindly allowed him to go the the animal bridge, I am so grateful to them to assist us and to provide the upmost kindness, support and care. Truly amazing vets surgery, lovely people and supportive too.

A great vet. No nonsense advice and always willing to help. Sensible and practical. Just what is…read moreneeded.