Rating this place is a difficult task. I've given it a rating as a vets, but that is unfair to its…read morestaff who do an amazing job. On the negative side it's not somewhere you really want to be. For a start there's no appointments, so you have to queue, usually for at least a couple of hours. Once you do get called you get to see whatever vet is available, and there's a lot of different vets. There's no chance to build up a relationship with one. It's a bit of a conveyor belt. An example: one vet lets you hold your cat for blood tests, others will insist on getting a nurse in or even sending them into the back. Annoying as I'm well able to hold them and it's better for them if I do. Also, it's no frills treatment. Of course, it is a clinic for people on a low income, so avoiding unnecessary expense is needed. But as someone who's read up on their cat's conditions, I know I'm not getting some of the tests etc that might be available if I was able to afford a private vet. And of course, though most folks and animals there are nice, you do get to share a waiting room for hours with some you'd rather not. Days when badly trained dogs all start barking at each other are not pleasant. I have to give five stars to the staff though. Some of them (naming no names) have been know to be a bit jobsworth, but with some of the folks that come in taking the proverbial (i.e. want free treatment for the dog because they want to buy the newest mobile or something) I can't really blame them. My cats have always been calm there, and while I give myself some credit for that, I think it also shows that the vets have a good attitude. I also feel happy if my cats have to go in for an operation: unlike some small vets they have staff on duty 24 hours. By the way it's not free, you pay a £10 consultation fee plus medical costs. As an example a few years ago dentals for my cats cost £150 each at a private vets, and a couple of years later £40 at the Harmsworth. And yes, it is the place that featured in 'Animal Hospital' with Rolf Harris. It is kind of cool to be able to say your cat has been seen by a celebrity vet, but it's not worth it. If you have the money, you should go to a private vet, to avoid your animal waiting around for hours if nothing else. Most of the ones off the telly seem to have moved on now anyway

I can't believe the grumblers. This organisation is charitable and relies on donations. If you are…read morethere then it's because you are in need of financial help, and as far as I'm concerned you therefore have no right to grumble every penny spent is spent as wisely as possible so that they can cover a larger number of animals. Expecting premium care and attention means you may be depriving another animal in crisis with the care it needs. Targeting staff with your frustration is also unfair they work long hours and have to deal with very many bad-tempered clients or lonely people wanting to chat. Their priority is the animals and that, as far as I'm concerned, is the right way for it to be. I've used the Harmsworth twice in an emergency and I think they do a fantastic job with the little they are given. Really fantastic. Next time you are frustrated by a long wait or lack of a smile from someone understand that it's because of the huge volume of demands that are made on the hospital and maybe make a small donation to help out, on top of your fee, that's what we did. Just £5 or £10 but it's a nod to the idea that you shouldn't take on a pet then expect someone else to provide it's healthcare at low cost for the whole of its life. It's an emergency service, not the vet at the corner of the road. So keep your expectations more realistic and be a little more generous with the people who work there, please. It upsets me that they are being targeted when it's a charity and they are doing the best they can. Other vets have a huge mark up on their costs and they also make mistakes.

Wonderful and helpful staff and there's a nice choice of pet toys/food to buy too…read more While my kitten probably isn't a fan of the place, I've really enjoyed the service we've had from them for the Kitten Club we subscribed to.

This is an exceptional neighborhood practice where every pet and client that walks through their…read moredoor is treated with respect and kindness. I can't recommend them enough if you are looking for a reasonably priced practice which provides superior healthcare for your furry friend! Highbury village vet has always provided exceptional care for our little dog. This practice, as well as the 24-hour village vet hospital, have helped us so many times. They not only excel at routine care (such as dental cleaning which my dog has had at this location), they also have given me assistance and support when my pet had emergency health issues. Just last week, they fit us in at the last minute on a Friday evening when I came home and discovered that my pet had seriously injured himself. The initial care which he obtained at Village Vet was invaluable in giving him the best chance at recovery and allowing me to safely transport him. I don't know what I would have done without the assistance of everyone at the Highbury location. They were kind enough to help us when we had nowhere else to turn; reinforcing yet again, how much they care about me and my pet.

DO NOT GO TO THESE VETS!!! I have came here for some time but have now changed. The vet quality and…read moreservice is very bad. Rude receptionist and rude Italian vet who is very egotistical and does not listen. They only think about how to take more money from customers and do not care about animals health. They also overcharge you on vet bill so be careful. Go with a private vet instead and it will probably be cheaper too and better service.

On moving to the area and checking out the various veterinary options we concluded that this one…read morelooked clean and professional and had the best facilities when compared with the competition. It has since recently expanded further to add surgical capability. Our two cats were duly taken along for their first check-up, which kicked off with a talk on responsible pet ownership. It transpired that, having been taken in by the advertising and ready availability at the local supermarket, what we were feeding them was wholly unsuitable and basically junk food (eek, how shameful!). In addition we were giving them too much of it - cats should be treated like "bonsai panthers" and kept lean and keen. It was suggested we could try giving them a raw chicken wing as a treat on occasion (cooked bones were bad for them). Duly admonished we stocked up on the more wholesome and natural Lily's Kitchen and Meowing Heads cat food sold by the adjoining pet shop, and, to the cats' disgust, reduced their portion sizes. When presented with a raw chicken wing (an outdoors only treat!), clearly having become accustomed to the cat equivalent of burgers and chips, and being the least convincing bonsai panthers ever likely to be seen, the cats quickly abandoned it in favour of a snooze on the sofa whilst they waited for something more palatable to turn up in their bowls. On their second annual check-up we arrived slightly apprehensive that we had failed to instill in them any appetite for the lifestyle of a bonsai panther, but all was fine (well, they're still on the larger side but it's not that they're fat, they're just big boned. Honestly, it's the nature of the breed!) I feel confident that this Practice knows what it's doing and, should my cats require anything more than a check-up and booster vaccinations, would be very capable of delivering a high standard of treatment and care. The reception staff always seem cheerful and friendly and are happy to help if you're looking for something in particular in the pet shop side of things, which stocks a good selection of food and other pet paraphernalia. I can never resist picking up some kind of treat when doing the food shop, and have returned home with everything from scratching mats, feather toys, and even a cat sensory centre (don't ask)!

We use Goddard Vets in Highbury for both our cat and dog and I think it's an excellent vet…read morepractice. All vets are pricey, especially as my dog gets grass seeds embedded in her paws frequently. However, they offer great advice and are very caring of the animals, so I'd recommend them. They also sell Hills Pet food, ultra healthy and good for your pets.

I've not actually used these as a vets, though I've heard nothing bad about them What I have found…read moreuseful is their small but extremely well-chosen range of pet care items for sale. I bought a pill-cutter, which is indeed much better than a craft knife for cutting Lizzie's pills into quarters. They also have grooming implements, and cat play balls that you can put dry food into: hard to find, these are excellent for keeping cats occupied. Prices are lower than I've seen elsewhere too.

Lovely small vet with the personal touch. I nervously brought my first ever cat here and the…read morereception staff and vets put me at ease immediately. Prices were competitive, everything was explained up front and my kitty even got the odd freebie treat. I phoned a few places before choosing Zasman, who were by far the friendliest vet I spoke to, and my experience at Zasman tells me I made a good choice.

This is a really nice vets, with friendly staff, the practice is very clean and tidy I was very…read morehappy with the service I will recommend this vets to friends.

I would definitely not recomend Hornsey Vets. It is overpriced and the lack of competence of the…read morevets ended up costing me a fortune, plus the stressful situation they made me go through with no reason.

I tried to buy a cats flea comb. They are kept behind the counter for some reason, every other…read morenon essential item you can pick up from the shelves. I managed to ask a passing member of staff who pulled one from behind the counter and unceremoniously put it in my hand and quickly walked off. The comb isn't what I needed I wanted one with a handle so you can dunk in water and drown the fleas. There were no worming tablets on display either. The queue at the same counter was not moving. I was in a hurry so I walked out. what is the point of keeping these things behind the counter. I will go to Amazon for pet supplies. I'm disappointed with this shop.

Visited today with the intention of buying some fish together with my daughter who was buying…read more some items for her cat. Was unable to buy fish because the handheld computer used by the staff was not working! Tried several times to enter my account without success. It appears you are unable to buy fish if Pets at Home's equipment is faulty! Ridiculous! The man at the till however,was great!!

A pet shop full of sweeties! (feathered, reptile, kitty and human varieties)…read more I called this pet shop as I was leaving work...they told me that they close at 6, but said they would wait for me if I could get there before 6:10. The bloke on the phone was cheerful and friendly so I liked them before I even arrived! The store is quite small, but crammed with stock for all sorts of critters. The staff are lovely and really helpful! I was going to pick up my new kitten last night, so wanted to make sure I had everything I need before my moggy came home. They had several types of kitty litter, plenty of cat/kitten food (with good advice on which is best). I also picked up a few kitten toys and a bright pink bowl. I also had time to cuddle the resident ginger catty (who is really friendly!!) as well as a parrot. This is a good way to shop! Purrrfect.

Great range of pet foods, toys and other products, all overseen by a friendly and laid back ginger…read morecat