I had a great experience with Total Comfort Weatherization. The house we bought at the end of…read moresummer had no insulation in the attic at all (had been removed by previous owner for electric upgrades) and Total comfort came in, gave me a phenomenal quote with the Energy Trust rebate, and were knowledgeable, quick and courteous with their service. I would happily do business with them again.

Landlord had them replace our windows, they were quick and brought their own power source, however…read morethey choose to do some sloppy trim painting in white (our trim is dark brown)...so that was...interesting. and they trampled some of my plants (accidents happen, no problem, however they didn't come tell me and apologize, and THAT I do have a problem with!)...and by trampled I mean completely flattened and shredded, not just a little bent up...I was going to post pictures but apparently that's not an option here...wanted to show the over 2 feet of clearance between the plants and the window/side of the house. So, to sum up: technically did a quick and efficient job, but you might want to hire someone else if you have flowers or would prefer part of your house wasn't suddenly a different color.

NW Insulators installed new materials in our entire attic area (1800 sq ft) to R38 rating. They…read moredid a very good job and our house immediately seems warmer. They also helped us with paperwork to get a big rebate from Oregon Energy Trust. I recommend this company.

Living on the coast it is sometimes difficult to find contractors. This company is based in Salem,…read morebut does coastal jobs. We needed the insulation under our manufactured home removed and replaced. Got an estimate via email. The price was not the cheapest, but they were the most professional company that we received bids from. Their crew came to WORK! Showed up early, took one small break and left our yard clean. They provided before and after photos as requested. I highly recommend this company!

FALLS was quick and clean. The entire process from estimate to installation was a week, pretty sure…read moreI got lucky! I would recommend Falls for your insulation needs. I will be calling them again when I'm ready for my next home project. This particular project was my wife's Bitch Barn or She Shed depends on what you prefer! Price was lowest bid and work is exceptional.

I wish I could review the office staff separately from the actual installers, because my review…read morewould be higher than 2 stars if that was the case. Kim (office manager) and Denise (bookkeeper) were absolutely wonderful to work with and I appreciate all their patience and help with the paperwork for the energy rebate. Kim was very kind and courteous and worked with me regarding scheduling so their service is rated 5/5 stars. Unfortunately, the experience we had with the installers was not favorable. I won't go into details, but the insulation we requested to have installed was installed so poorly, they had to come out a second time to fix the install. We requested Rockwool, which is a more expensive product and meant to be a friction fit, cut approximately 1/4 inch to 1/2 inch wider than the bay and then lightly pressed into place. The installers that came out shoved the insulation into each bay without trimming the pieces, which compromised the product. I don't know if it was a lack of experience with the product, but it was a very poorly done job. I do want to note that this was done on a Friday afternoon, I called and left a message over the weekend asking to discuss the issue, I received a call from Kim first thing Monday morning and the problem was remedied Tuesday morning so they did take care of the issue in a very timely manner. I'm not going to say to not use Falls Insulation, but I would suggest if you are wanting a specific type of insulation, you make sure to note that and verify that the installers are familiar with the product, have experience actually installing it, and inspect the work thoroughly before settling your invoice. Thank you again to Kim and Denise for your help with this project!

On time, friendly, clean, prepared, quick and reliable. Thanks Carla and Pedro! They came to WORK…read moreand GETERDONE! Man, they are hard working.

From the owner: Joel insulation LLC is a small family owned and operated business that has been serving our area…read moreand neighboring cities for 2 years. Pedro Delacruz, founder of Joel Insulation LLC has been serving as an Insulation professional for over 20 years! As a bi-lingual fully-certified, license and bonded insulation company, We are ready to take on projects of all sorts from residential to commercial buildings. We are fueled by commitment to excellence and go the extra mile to make sure our clients are completely satisfied with our work. We take pride in our quality, efficient labor all with diligence. Please get in touch with one of our friendly customer service representatives or email us to schedule a free quote today!

My crawl space needed a new vapor barrier and during the inspection they also noticed (and…read moreaddressed) that my vents were closed, inhibiting air flow and my pipes needed insulation to prevent crawl space air from entering the home. Screened vents and installed new 9 mil fiber-woven vapor barrier. They also straightened out ducting and secured it with straps. I feel like my home is safer and cleaner "down under."

While they fixed the immediate drainiage problem, the system was set up in a way that would fail…read morewhen the power goes out. Upon realizing this, and calling them. They are not interested in helping fix this. They already got my money, now they are done with me. The communication and follow up by this company is totally unprofessional. It's frustrating beyond measure. As a homeowner, go with a more reputible company. Becuase when something goes wrong with a system (and something always goes wrong at some point), Crawl Pros is not interested in helping you.

Mike came out and was very succinct. The Groupon price was $39 (after discounts) but he said our…read morefurnace was really dirty and it was, that made our discounted price a bit more. He was thorough and we appreciated his guy who was so efficient. Thank you Mike!

UPDATED 11/15/2025 After my complaint about the service the…read morecompany offered to returned to reclean our vents and ducts in exchange for me either taking down the review or giving them 5 stars. The return job was completed somewhat satisfactorily. When they returned to complete the job, the owner kept making statements about me updating the review to 5 stars in exchange for coming back and completing the original job. Read the 4 star review on here, as it was the same with that person as it was with us. Just like everyone elses negative reviews the Groupon is a bait and switch. They came to our house told us everything was very dirty and that everything will need to be brushed no vacuumd so our Groupon was worthless. $450 for a half done job(see pictures of AFTER the original work was done). We requested a detailed invoice of the service and when we didn't receive it I called to find out what the delay was. The person I spoke to just kept reiterating the same thing over and over. How dirty everything was and how they cleaned it and I was to prove to him where it was still dirty. Mind you he was looking at this very same review while on the phone. The last red flag that is they only take venmo AND it goes to a private individual under the name Marlene Gomez Perez. Please do not use this company.