This review is for Dr. Wells - friendly, caring, and has years of expertise. My 11-year-old was…read morevery comfortable with him, and she usually gets pretty scared at offices of doctors and dentists etc. I just read Dr. Wells' biography and I'm very grateful he is this kind and generous with his time because he is obviously quite busy with surgeries and is well known in his practice area. The front desk was also very nice - Aisha is really the best. Over the years, with one kid who was born with craniofacial defects and another kid who has sleep issues and large tonsils, we've seen many ENTs. Dr. Wells is our favorite thus far and the office staff are similarly fantastic. Thank you to everyone at Head and Neck Associates of Orange County. PS - if you call and you stay on wait for a long time, just choose the call back option. I'm convinced their answering service won't pick up - you're better off getting yourself in the queue where the answering service will call you back (quite quickly actually) and connect you to the office.

Dr Wells has been my go-to doc for Vertigo and Tinnitus. He cleared my vertigo and has been helpful…read morewith diagnosis and referals to specialists that treat tinnitus. His staff is excellent and welcoming.

Dr. Luu is the best ENT I've seen here. He's very knowledgeable and pleasant to work with. He does…read moreseem a bit rushed trying to get patients in and out quickly, but overall I'm happy with him. I still don't have any answers about my problem, but feel confident he will accurately diagnose me on my next visit after an audiology test. Dr. Luu is a great doctor and I do recommend him! Just make sure you have a list of everything you want to discuss beforehand because it's easy to forget a lot while you're being examined.

My mom had an earache around thanksgiving and she called to make an appointment but Dr Luu was…read moregoing on vacation so they gave her an appointment three weeks out. By then her earache had gone away but she decided to go to check for ear wax. Dr Luu noticed her thyroid had nodules on it as soon as he walked in the room. My mom goes to her primary care physicians regularly but she never noticed anything and only tested for thyroid hormones which were normal. Dr Luu suggested an ultrasound and then a biopsy at the pathologist. It turned out that there were some abnormal cells and my mom needed her thyroid removed. Dr Luu is so observant, knowledgeable, reassuring, and humble. My mom was so nervous about the surgery and he took his time to make her feel comfortable. He's a very sharp diagnostician as well as a skilled surgeon. We're so grateful for his care.

Normally people like to think doctors know what's wrong, even before they are seen. In the real…read moreworld people need to explain in great detail-depth their symptoms no matter how little it may seem in order for any doctor to make the right decision(s) in their prognosis. My father and wife are these type of people who stay quiet leaving out DETAIL ... LIVE YOUR LIFE TO THE FULLIEST SPEAK UP! If you don't connect keep searching until you find someone you do connect with, you'll never make everyone happy, there's no way, there's people I like and there's people I don't, at least I don't physically put them in harms way. Always smile and be extremely THANKFUL you were able to rise out of bed each day, as everything else, every task from that point on is secondary ... I like Dr. Cho's personality he's REAL in my opinion, its hard to find doctors like that HAVE A GREAT DAY!

I like Dr Cho. Professional. Efficient to the point that…read moreyou may feel rushed. . Clean office.

I am always treated with respect and kindness. My doctor is the best I have ever had.read more

I got a referral from my primary to a specialist. She said the front office would email me. They…read morenever did, so I tried following up. I called three times during normal business hours and nobody picked up. You know that feeling of being on hold for 1/2 hour. That's how I'm feeling right now. One star!!!!

Dr. Walters is extremely sharp, very kind, and asks all right questions...Exactly the type of…read moreDoctor anyone would hope to see. 5 star all the way.

Wonderful doctor, great staff! Took very good care of me and left me with a definate answer to an…read moreongoing question as to if I was allergic to a specific medicine. Infact, they were the only ones that made it possible for me to get tested for this specific medicine and if I was allergic or not? Thank goodness, I know know for sure and relieved to my negative outcome, I can move on. Thank you Dr. GILLIAN BASSIRPOUR and her wonderful staff. Sincerely, Susanne L.

I first want to compliment the entire staff at Dr. Roger Sohn's office at Orthocare Health. From…read morethe moment you walk in, they make you feel welcomed, valued, and important. You can genuinely tell they enjoy working there because they always greet you with a big smile. Everyone has been incredibly attentive, patient, and responsive to my calls, questions, and needs. I recently had carpal tunnel release and ulnar nerve transposition surgery performed by Dr. Roger Sohn. I was initially reluctant to undergo surgery because I had heard stories from others whose surgeries with different doctors had not gone well. Naturally, I was nervous. I'm so happy to say that my experience was completely different. My surgery went extremely well, and I could not be happier with the results. I experienced very minimal pain and, most importantly, no nerve numbness. I am extremely grateful to Dr. Roger Sohn and his PA, Theresa Ho. They have both been wonderful throughout this entire process, responsive, caring, and patient. They took the time to explain everything to me in detail, including the procedure and what to expect during my recovery. I never felt rushed or that my questions were unimportant. I highly recommend Dr. Roger Sohn and Theresa Ho, PA, without reservation. Because of the confidence and trust they have earned from me, I am now scheduled to have carpal tunnel surgery on my right hand, followed by surgery to repair two tears in my rotator cuff. Going into these next procedures, I have no doubts or concerns. I feel confident that I am in excellent hands and that these surgeries will be just as successful. Thank you, Dr. Sohn, Theresa, and the entire Orthocare Health staff, for taking such wonderful care of me! Ellie

From the moment I walked in the door I was greeted with pleasant smiles and felt welcomed. The…read moreoffice is clean and neat and everyone was helpful. The person taking my vitals was great, she understood how to make the visit go faster and for me to give the details to Dr. Sohn. I absolutely loved that I didn't have to say everything twice like at most locations. I can't say enough good things about Dr. Sohn he really is the best upper limb doctor. He listened and although so far it is believed I have a very rare issue and more test will tell; he didn't make quick assumptions. He really wants to make sure everything is as good as it can be.

Don't be fooled by how easy it is to get an appointment with this doctor. I was desperate to get my…read more18-month-old son seen and noticed he had immediate availability. After my experience, I understand why. At our first visit, very little was done other than scheduling a sleep study. That was fine, I understood my son was young and additional testing might be needed. However, between that appointment and the sleep study, we ended up in the ER because of concerns about his breathing during sleep. The ER physicians reviewed videos I had taken and advised me to follow up with the ENT the very next morning because the videos suggested a possible obstruction. I scheduled an urgent follow-up and brought multiple videos documenting exactly what we had been seeing at home. The doctor refused to watch them. Every concern I raised was immediately dismissed with, "He's sick." The problem with that explanation was that I had originally brought my son in before he was ever sick because these symptoms had already been occurring. The exam itself was upsetting to watch as a parent. My son was screaming while being restrained while a scope was performed ( 2 days later another ent did the same not a tear no restraints needed ) The dr offered very little explanation, put him on his 5th round of antibiotics and a steroid and left the room. What bothered me most was not the medical decisions, it was the complete lack of compassion, curiosity, and willingness to listen. I came in with videos, ER recommendations, and genuine concerns about my child's breathing. Instead of feeling supported, I felt dismissed, unheard, and left the appointment in tears. As a parent, there are few things more frightening than worrying about your child's ability to breathe. I left this office feeling like my concerns were treated as an inconvenience rather than something worthy of discussion. I would never return and would strongly encourage other parents to seek a provider who takes the time to listen.

Dr. Jakobsen is pompous, dismissive, and rude. He acted like he knew everything about my condition…read morewithout listening to my experience. He claimed that my condition was not real and that I should be treated for acid reflux even though I had tried various treatments over the last two years. He eventually left the exam room without giving any sort of actual help. He is very unprofessional and should not be practicing medicine if this is how he will treat patients who are desperately seeking medical treatment.

Doctor Sweetser is the best doctor I have ever had. I have never had a medical care physician who…read moreprovides me with as much time and genuine care as she does. She actually listens to my concerns and has never once made me feel like she was in a rush to end our appointment. I'm a bit of a worrier when it comes to my health concerns and she always helps me to feel at ease and talks me through options and concerns with a patient and calm demeanor. It is very clear that the well being of each and every one of her patients is important to her and that is rare to find. I feel so grateful to be under her care and confident I am in great hands with Doctor Sweetser. To add, I'm so happy with her new location at Hoag Medical in Foothill Ranch. The lobby is beautiful, the patient suites are clean and stylish, and the service is helpful and friendly. Going to the doctor has never been more fun!

I received results from a PSA test over the weekend and was concerned (freaked out) about what they…read moreindicated. I called the Hoag answering service and was told that my Dr. wasn't on call. So I was connected to Dr. Sweetser who was. She listened patiently to my concerns and asked me what the test results were. In a soothing manner she assured me that there was nothing to worry about. If I lived near Aliso Viejo I would switch to her as my PCP in a heartbeat. Thank you Dr. Sweetser!