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    Phillip R Wells, MD

    4.4 (69 reviews)
    Closed 8:00 am - 5:00 pm

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    2 days ago

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    2 months ago

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    2 months ago

    Dr Wells is fantastic and very organized Staff. I am hearing issues and he was a big help. Very experienced Dr. Tom.

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    1 month ago

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    11 months ago

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    3 months ago

    Dr. Wells is very knowledgeable and professional. He performed my third nasal endoscopy surgery a few months ago. So far, all is great.

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    1 year ago

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    1 year ago

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    7 months ago

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    5 years ago

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    5 years ago

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    3 years ago

    Dr. Wells is a great doctor. Had a throat and sinus issue and he diagnosed the problem.

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    2 years ago

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    5 years ago

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    3 years ago

    Dr. Wells is professional, knowledgeable, personable and kind. His staff is also efficient and friendly. BRAVO!

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    4 years ago

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    4 years ago

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    5 years ago

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    7 years ago

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    5 years ago

    Always have a good experience with Dr Wells been seeing him for 6 plus years......Raoul Jiura

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    5 years ago

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    4 years ago

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    4 years ago

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    5 years ago

    Terrific experience! Dr. Wells was excellent as was his staff. Very professional and thorough. I was anxious but Dr. Wells allayed my fears.

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    5 years ago

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    5 years ago

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    5 years ago

    The visit went very well. I had wax removed. The procedure was quick and painless. Nice and friendly office.

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    6 years ago

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    4 years ago

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    4 years ago

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    5 years ago

    Got me on the fast track for some important CT scan. Thanks Doc. S/F

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    8 years ago

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    5 years ago

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    6 years ago

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    6 years ago

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    5 years ago

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    4 years ago

    Professional, and very kind to my Mother. Staff are friendly and professional. Office is clean.

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    Page 1 of 2

    Ask the Community - Phillip R Wells, MD

    Review Highlights - Phillip R Wells, MD

    Wells used a probe to assess and prescribed an aggressive antibiotic regime and steroid nasal rinse .

    Mentioned in 48 reviews

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    All of the office staff and healthcare professionals at Shohet Ear Associates are kind and caring…read more I just had my surfer's ear surgery today with Dr. Zuniga. This was my 1st surgery ever along with being put under general anesthesia. Dr. Zuniga is absolutely amazing. He is very kind, approachable, transparent, and communicates clearly every step of the way. I immediately felt an overwhelming sense of peace, care, and calm with his presence for my procedure. He is everything and exactly what any patient would dream of in a medical professional. I am happily forever grateful for Dr. Zuniga.

    I want to express my deepest and most heartfelt gratitude to my doctor, Dr. Steven Zuniga, for his…read moreexceptional professionalism and his incredible care for his patients. My story began with discomfort and hearing loss in my right ear. At first, I went to a doctor who diagnosed me with a middle ear infection and prescribed antibiotics. However, the treatment brought no relief. My condition only worsened -- I continued to experience pressure, discharge, and pain. Later, it turned out that the diagnosis had been incorrect. The real cause was a fungal infection, and in such cases antibiotics not only fail to help, but can actually make the problem worse. Because of this mistake, the disease progressed: the fluid that had built up behind my eardrum eventually developed into a cholesteatoma -- a serious and dangerous condition that can destroy the ear's delicate bone structures and threaten one's health. Almost a month later, when the situation had already become very advanced, I finally came to see Dr. Zuniga. From that moment, everything changed: I met not only a brilliant surgeon, but also a remarkable human being. From the day of the correct diagnosis until the operation, there were many worries and difficult moments, but at every stage Dr. Zuniga showed incredible patience, compassion, and support. I always felt safe and knew I was in the very best hands. The surgery, which I underwent more than six months ago, was a success. Today, I feel wonderful. It was a truly complex procedure, but the result has been nothing short of a gift. Words cannot fully express the depth of my gratitude: it is relief, joy, and the overwhelming feeling of having been given back a full and normal life. In addition to his outstanding professional skills, Dr. Zuniga possesses rare human qualities -- kindness, attentiveness, and genuine care. People like him, who practice medicine at the highest level while also giving so much of their heart, are a true blessing. Meeting Dr. Zuniga has been one of the greatest blessings of my life. On behalf of my whole family, I want to say: we thank God for sending us such a doctor, and we will be forever grateful to Dr. Zuniga for everything he has done. May God bless him and all the physicians who serve their patients with the same devotion and love for their calling.

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    Dennis Crockett, MD - My LO in the ENT's office to check his ears

    Dennis Crockett, MD

    3.0(46 reviews)
    7.4 mi

    This was the most dismissive and disrespectful medical interaction I have ever experienced. I went…read morein with significant ENT concerns and was already feeling anxious about my symptoms. He entered the room, delivered an extremely distressing prognosis in a blunt and insensitive manner, and left without offering reassurance, options, or meaningful discussion. He presented a diagnosis and emphasized an extreme worst-case outcome that caused significant alarm. Concerned, I sought opinions from multiple other ENT specialists, who expressed that his assessment and the severity he suggested were not medically supported, did not align with their clinical findings, and were not considered plausible. This was both shocking and deeply upsetting The way this information was communicated left me in tears. I will always remember how I felt in that moment, completely unsupported. Regardless of the clinical circumstances, empathy and compassion are fundamental in healthcare, and they were entirely lacking during this visit. After reading other reviews, it is evident that many patients have had similar experiences, which is deeply concerning. It is also troubling that this is the second time my review has been removed, raising questions about transparency. I would not recommend this provider to anyone.

    He cannot tell the difference between a bacterial infection and a viral infection.He misdiagnosed…read moremy condition, resulting in permanent injury to my cranial nerves.

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    Ashley Balaker, MD - exam room

    Ashley Balaker, MD

    3.6(46 reviews)
    15.9 mi

    After noticing some hearing loss over the past couple years I decided to go have my ears checked so…read moreI wouldn't eventually annoy people by holding an ear trumpet and saying "huh?" or "speak up, sonny!" all the time. Making the appointment was simple and doing the usual pile of paperwork for a first time patient was less annoyingly done online. An audiologist first tested my hearing, sending me into a soundproof booth and sticking earbuds into my ears. It wasn't as fun as getting a wet willie but really, what is? Between the testing and subsequent meeting with Dr. Balaker, who was informative and patiently answered my questions, my prognosis was delivered and options presented. I was very happy with my experience and had complete confidence in both Dr. Balaker and her staff.

    I underwent nasal surgery with Dr. Ashley Balaker on 8/21/25. It has now been six months, and I am…read moreno better than I was prior to surgery. At my follow-up appointment on 10/24/25, I expressed that my symptoms had not improved. Dr. Balaker performed a brief nasal scope exam that lasted less than a minute and stated that everything "looked fine." When I asked for a CT scan to further evaluate why my symptoms persist, I was told it was not necessary. I left feeling dismissed and unheard. Throughout my visits, I felt rushed and uncomfortable asking questions. During my last appointment, her bedside manner was particularly concerning -- she was not personable, appeared impatient, and at times rolled her eyes when I asked questions. As a patient who underwent surgery, I expected thoughtful follow-up and a willingness to investigate ongoing symptoms. After surgery, no one from the office contacted me to check on my recovery or schedule follow-up care. I had to call the office myself to arrange a post-operative appointment. Additionally, prior cultures had shown heavy growth of Pseudomonas aeruginosa, and I did not feel there was adequate follow-through regarding this finding. Finally, at my follow-up visit I was told there would be no copay. Four months later, I received a bill, which was surprising and frustrating. Surgery is a serious decision. Patients deserve careful follow-up, transparency, and to feel heard when they report persistent symptoms. Unfortunately, that was not my experience. I will not be returning to this provider.

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    Ashley Balaker, MD - Exam room

    Exam room

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    Michel Babajanian, MD, FACS - Dr. Michel Babajanian is a Otolaryngologist serving Los Angeles, CA

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    4.8(84 reviews)
    60.5 miCentury City

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    Dr. Michel Babajanian is a Otolaryngologist serving Los Angeles, CA

    Michel Babajanian, MD, FACS - Dr. Michel Babajanian is a Otolaryngologist serving Los Angeles, CA

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    Dr. Michel Babajanian is a Otolaryngologist serving Los Angeles, CA

    Phillip R Wells, MD - earnosethroat - Updated May 2026

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