This review is for Dr. Wells - friendly, caring, and has years of expertise. My 11-year-old was very comfortable with him, and she usually gets pretty scared at offices of doctors and dentists etc. I just read Dr. Wells' biography and I'm very grateful he is this kind and generous with his time because he is obviously quite busy with surgeries and is well known in his practice area. The front desk was also very nice - Aisha is really the best. Over the years, with one kid who was born with craniofacial defects and another kid who has sleep issues and large tonsils, we've seen many ENTs. Dr. Wells is our favorite thus far and the office staff are similarly fantastic. Thank you to everyone at Head and Neck Associates of Orange County. PS - if you call and you stay on wait for a long time, just choose the call back option. I'm convinced their answering service won't pick up - you're better off getting yourself in the queue where the answering service will call you back (quite quickly actually) and connect you to the office. read more

Dr Wells has been my go-to doc for Vertigo and Tinnitus. He cleared my vertigo and has been helpful with diagnosis and referals to specialists that treat tinnitus. His staff is excellent and welcoming. read more

I was genuinely impressed by Dr. Wells' level of care. From the easy scheduling to the helpful reminders and the zero wait time, the entire experience felt smooth and considerate. The staff were warm, attentive, and truly caring. Dr. Wells conducted a very thorough exam and immediately suggested a medication‑based treatment as the first step. His conservative, thoughtful approach and the time he took to explain everything made me feel completely comfortable and confident in his care. Highly recommend. read more

He is one of the best doctors that I have gone to in my years and I would suggest if you need this type of medical help see Dr. Wells he's the best read more

Doctor Wells is the best at what he does. He is very detail oriented and knowledgeable. He has received many awards working at Providence Mission Hospital over the years. My son needed his nose straightened so he could breathe after doing a lot of martial arts for many years. He is very happy now. read more

Dr. Wells is very knowledgeable and professional. He performed my third nasal endoscopy surgery a few months ago. So far, all is great.

Dr Wells is fantastic and very organized Staff. I am hearing issues and he was a big help. Very experienced Dr. Tom.

Don't go here unless you want your appointment to keep getting bumped. I cancelled other important appointments I had already scheduled to get in for my hearing test, then his office called me 3 separate dates to cancel/reschedule. So not only didn't I get my appt with the audiologist, I also lost the appointments for which I had cancelled to get in with Dr Wells. The staff lied about why he wasn't available, as they each gave me different excuses. read more

He is very knowledgeable and very pleasant. I really appreciate him and Highly recommend!!! read more

I think Dr. Wells is an expert in his field. I'm glad I've chosen him as my go to specialist and under his care. He's knowledgeable in what he's doing. As time goes on, I'll know more. read more

I was recommended Dr. Wells by another family member and was so glad I ended up going to see him. He was very professional and found out exactly what the issue was going on with my ears. I was nervous about going and he made me feel comfortable. I am doing much better now thanks to him. read more

He's extremely knowledgeable and personable. He takes his time and explains things so you can understand and is open to your questions. His staff is kind and friendly to work with as well. read more

Dr. Wells is a great doctor. Had a throat and sinus issue and he diagnosed the problem.

Great practice Excellent staff On time appointments Dr Wells is awesome Convenient locations read more

An hour wait for a second time to see Dr Wells for literally one minute where he just ordered more tests and didn't really tell me anything. The worst waste of time and no relief for symptoms. read more

Dr. Wells is professional, knowledgeable, personable and kind. His staff is also efficient and friendly. BRAVO!

Dr. Wells is great. He took the time to explain to me what he observed and why he came to his diagnosis. He then explained the med he was prescribing and it's side effects. I never thought that he had one foot out the door. He made sure all my questions were answered and that I had a good understanding of what was going on with me, then he went to his next patient. I recommend Dr. Wells highly. read more

I was referred to Dr. Wells by another physician for a terrible sinus infection that was not responding to antibiotics that had been prescribed for 3-4 weeks prior. Dr. Wells used a probe to assess and prescribed an aggressive antibiotic regime and steroid nasal rinse . After 2 weeks, he preformed a Cat Scan and I was finally cleared. He explained everything in detail as he went over cat scan. Very pleasant & accommodating front office. Thank you Dr. Wells. read more

Doctor & staff were fantastic. Very straight forward care and service. Dr. Wells was very personable and took the time to solve my issue, educate me and answer my questions. read more

Very personable; knowledgeable. Staff personnel were friendly. Definitely would go back to him with any future need in his area of expertise. read more

I had been to PCP and Urgent care for my never ending headache. Asked my doc for a referral to ENT. Dr. Wells for the win. The office is professional and quick. Dr. Wells diagnosed on my first visit. He is the best. Highly recommend this doctor. read more

Dr wells might be a good dr. But his office staff is the worst. Never return calls unless u go to the supervisor and then they will call back .. I found dr wells to be cold and full of himself .... read more

Always have a good experience with Dr Wells been seeing him for 6 plus years......Raoul Jiura

We had family from out of town and one of the children needed help from a nosebleed before going back home on the plane. Dr Wells was great. Saw us right away and took care of it. No further problem. Thanks. read more

Dr. Wells did an amazing job with my tonsillectomy. He was straight forward, gave great aftercare instructions, and that assisted my recovery greatly! The recovery was not nearly as bad as I thought it would be and I think with a great Dr. doing the work and the recovery plan given, this is why I healed so fast. Would definitely recommend! read more

Dr. Wells and his staff are very highly recommended. He made what was a fairly serious situation into one of confidence, ease and incredible follow-through. we have definitely found our new ENT and understand why they are so highly rated! read more

First time visit, handled with care, then referred out next day.. Just waiting for my results, one week out, which I rather it be within the week, but can't complain. Thanks to the staff at Dr. Wells !! read more

Terrific experience! Dr. Wells was excellent as was his staff. Very professional and thorough. I was anxious but Dr. Wells allayed my fears.

Excellent Dr Very knowledgeable and caring His office fit me in and they were very courteous read more

The visit went very well. I had wax removed. The procedure was quick and painless. Nice and friendly office.

I visited Dr. Wells after being advised to follow up with an ENT by my dentist. He was professional and took care of the issue during the initial visit. His diagnosis was correct after receiving the pathology. I received a phone call as soon as results came in. Overall, it was a good experience! read more

My first visit went great. Had no trouble scheduling my appointment and I appreciate front office for getting me in soon to see Dr. Wells. He is very professional and straightforward. I've been to other ENT doctors and I must say I felt the most comfortable with Dr. Wells. Thanks again! read more

Dr. Wells is a very nice man and a very competent doctor. A good listener and answered my questions thoroughly so I can understand as the layman that I am. I also like that he has a good sense of humor and easy to get along with. If I need an ENT doctor he definitely is my choice and I would not hesitate to use him as a referral to friends or just other people in general. Also I like his staff who are very nice, friendly and patient. I get the feeling his staff like working for Dr. Wells very much. Okay...my only complaints are after making an appointment it took almost 3 weeks to get in. I would imagine he is popular hence the long lead time. My other critique is since his office is on the 4th floor that damn elevator can be quite slow but the ENT office has no control over that. :-) read more

Dr. Wells is the best ENT ! As a family we all go to see him from a simply sore throat to anything major. I had a cyst in my neck and he treated me and performed the surgery to remove it. He's ability to do the incision perfectly in the neck line was incredible. You cannot even see the scar in my neck if I don't show where exactly where it is...the way he cared for me before, during and after surgery was amazing! He's caring, attentive and super knowledgeable! His staff is awesome starting in the front office the girls are so great ! Back staff nurses and his assistant name Will are simply "the Best". Will is a very helpful and super professional assistant... always making sure to call me back and answer all my questions and concerns before and after surgery! I'm truly thankful for Dr. Wells and his team! Many blessings to you Dr. Wells and your staff! Maria Gübel read more

I feel very comfortable with Dr. Wells. He's professional and always thoroughly explains what my situation is, and giving me great advice on how to fix it, which proved extremely beneficial! I appreciate that he suggests changes to my diet, listing foods to stay away from and foods to enjoy an a daily basis as apposed to medications! Thank you so much! Lori C. read more

Dr Wells was great on evaluating my sinus and chronic sinusitis. It was my initial visit and was impressed with both the doctor and the office staff. Would recommend. read more

Dr. Wells is so kind and thorough. We felt really comfortable during my son's procedure. Dr. Wells explained everything beforehand and reassured my son when he was worried. read more

I am 65 years old I have seen my share of doctors and I have never in my life ever walked out of the waiting office of a doctor the most horrible unprofessional front woman with 18-year-old assistant office smells it's old they have had their shots so they don't care about proper air-conditioning One hour in that little airless room that shares air conditioner most likely with the entire building with lots of sick people And the 18-year-old told me she has no idea how much longer I have to wait the doctor is doing a procedure they should've known how to schedule people trust me I wasted several days waiting for an appointment driving there waiting an hour and I left good luck with this place this doctor no pride in keeping proper appointment or keeping the place clean read more

Professional, and very kind to my Mother. Staff are friendly and professional. Office is clean.

Very quick scheduling, and very please with the visit. Dr Wells was friendly, thorough, careful, and informative, both in his questions about my long and complicated history and in his physical examination of my head, ears, nose, and through. Inspired a lot of confidence. Thanks read more