Caught some ice and slide up a snow berm such a bad day. Steve and his crew were amazing. Had a…read morequick estimate done completed promptly. Other shops gave me a 3 month lead time on parts. Steve had them in 3 weeks. They Called me and said they had the parts in from the manufacturer , they kept on top of what was needed and kept me informed. I dropped off my car on Monday had it back in pristine condition looking amazing by Thursday. keeping me perfectly on schedule for when I needed it back. Steve and his Team will have my future business as needed. I 100% recommend to my friends and family

I'm not impressed..in anyway.. Not timely..missing parts…read more..statefarm may be satisfied but I'm not..bad value for them..

Hall's Autobody has been our go-to for all of our insurance work on our vehicles for ten years…read more During that time, they have always provided us excellent service. So, when I decided I wanted a custom paint job on my Challenger, I went to Hall's. Needless to say, they did disappoint me. With a project that extensive, I was privileged to see every facet of the services they offer, and most of all, I met everyone involved and seen the pride they took in thier jobs. I have a show quality Challenger now, and Hall's has a devoted customer for life. Thanks to the whole gang at Hall's for a terrific job!

We were involved in major wreck in the Fairbanks area. Due to the location, we used another…read morenational chain body shop to do the repair. Shortly after I picked up the vehicle and drove it back to Wasilla, I found significant issues with the repair work. I took the vehicle to Halls to fix the problem and check the work of the other shop. Halls got me in quick and was able to diagnose the issue - shock bolts that were not even tightened! Halls has our business for life. I wish we had been able to use them for the initial repair. A great local professional shop that knows what they are doing! If you want it done right the first time, take it to Halls.

Nate, is the guy if you want the best repairs. He recently completed the repairs and customization…read moreon my Dodge Ram 2500 and it's show quality. Nate went out of his way to make sure everything was done to the highest standard. Lifted, complete custom paint, flares, running boards and blacked out lights. Couldn't have got a better job period.

Unbelievably care goes into Auto Body Concepts repairs. We had an accident in November on our…read morecompany car. It wasn't much damage, but they fixed it up--and did it right! We can't even tell anything had happened to it. The backend is pristine again, and we can move on with our business. Thanks, ABC!

Just called about getting body work done. Offered to send a video of the issue to his email and he…read moretold me to take the car somewhere else. Great business model!

I called ACE to get an estimate to sand/paint front end scratches from contact with a…read morepressure-treated post last year. Mr. Kim said, "Just stop by" instead of scheduling an estimate appointment. When I stopped by that afternoon, he came right out to assess my scratches. I thought the paint damage had caused rust down to frame metal. Mr. Kim said, "That's plastic!" He left and came back with a wet rag and removed all of the "rust." I had a paint kit, and he gave me tips on how to apply it to the 2 small scratches that remained. I tried to offer him $20 for his time, but he firmly refused. I'll definitely call Mr. Kim if I need autobody work done in the future.

Chaz has taken care of all our family's vehicle collision needs for the past 5 years. They work…read morefast and do everything within their power to get you back into your vehicle fast. Front desk staff and technicians are top notch. I won't take my vehicles anywhere else.

Our 2022 F-250 Superduty was torn up by 117mph winds in Wasilla. The passenger door was flung open…read moreand folded all the way to the front fender. As if that weren't enough, the truck was rock sprayed everywhere, breaking light lenses and trim pieces. There's more: the Thurs before the storm, a driver of a Subaru driving way too fast on ice and snow slid into the back of our truck as my wife slowed to make a turn. Crystal, our Chaz appraiser, was amazing at gathering all the damage for the insurance company to review. USAA said that she is one the best that they work with. Our truck was reworked to showroom condition. New door installed + alot of sheet metal reworked and replaced. The truck was repainted on site in the middle of an Alaska winter. All turned out amazing. Thank you folks for a great job. Will certainly recommend

rude staff, did not answer my question If they source used parts first. Would not give me a copy of…read morethe quote.

Complete incompetence, from estimate through repairs... including the absolute worst customer…read moreservice that I have experienced from any business. Due to the subpar estimate of the damages, the correct parts weren't ordered. The vehicle was with them for a month for a single panel with a dent. When repairs were completed, one of their technicians drove over our car key shattering it. McKenzie told us that we needed to bring another key immediately because they couldn't move the car and continue to work on other cars. She called shattering our key "a little hiccup", and said that although they agreed to pay for the key replacement, that I would need to bring it to the Anchorage dealership to have a new key programmed. I called the Anchorage dealership to make an appointment, and they said they could not schedule an appointment until the replacement key was ordered and paid for. The Anchorage dealership also said that the car would need to be with them 'all day'. Because we live in Wasilla, this would be a huge inconvenience that required two people from our family to drive to Anchorage and take the time of two people and gas for two vehicles. I don't consider this "a little hiccup" as McKinzie joked about. THEN, the worst part... when I called her back to let her know I had to pay for the key in advance before scheduling the appointment and asked how to get reimbursed, she LITERALLY scolded me like I was a child saying "We can't reimburse you! I didn't tell you that you could pay for the key. I need to do it because they give us a corporate discount". In summary, I understand the delays in getting the bodywork done. This is Alaska and things take longer than expected sometimes. I also understand that they shattered our key. It was an accident, accidents happen. The only thing that made me furious beyond believe was how McKenzie joked about this whole ordeal, calling it a little hiccup, and then scolded me when I paid for the key so that we could make the appointment to repair what they damaged. Her complete lack of regard for the time and effort it looks that it was going to take from me to fix something that they damaged during repairs I'm so upset. Her complete lack of professionalism when she scolded me for trying to get the repair scheduled speak volumes about their inability for basic customer service. I don't think that McKenzie should have any job where she interacts with the public on a professional basis.

I came down here yesterday to get an interior and exterior detail as well as an engine cleaning for…read moremy Jeep. This past winter has been too cold with wind chills to actually work on doing any cleaning on the car. I decided that now is a good time to make my vehicle a part of "spring cleaning." Twisted Auto Detail is located on Arctic Spur Rd between Arctic Blvd and W 81st Ave in the industrial area right by the Dowling bridge. The owner of the business, Norman, is a consummate professional and easy to talk to. The Memorial Day Weekend provided me with an extra day off from work and I wanted to use that extra time to get this done. He was able to get me an appointment on Friday at 8PM the day after I texted him on his website. I left the car overnight and came out to a brand new Jeep that looked like it came in off the showroom floor at the dealership. Norman did outstanding work in the interior areas especially the seats which were in need of some real cleaning. The exterior of the car likewise made it look like the day I drove it off the lot after purchasing it a year and a half ago. The one that really amazed me the most was how clean the engine was. It was full of dirt, grime, oil stains, and dead leaves. It looked like it came off the assembly line and the pictures provided will give you a good idea on how hard he worked on this car late into the night. At $450 for all the work, this was very reasonable for a mid-size vehicle like mine. Other places I checked had quoted a couple hundred dollars more for their services. I'm all about supporting small businesses like this and I encourage others on here to see him if you want your car detailed from top to bottom.

Norman did a great job, and was very professional. I fully recommend his services to anyone. He's…read morean honest business and won't overcharge for little things. I took my very dirty car that was sitting under a tree for a year, and made it look brand new.

STAY AWAY! I would give them no stars but yelp made me pick at least one. Took my van in to get…read moredetailed, it was dirty I admit, however I was willing to pay. When I got there to pick it up, after they called and told me it was clean, it was still being cleaned when I showed up. It had already been there almost two full days. I could clearly see that the sides of the van on the inside had not even been wiped down, trash was still in the back pockets of seats, cup holders had dirt and food in them. Stow and go clearly could have used a better vscume job. It was still wet inside and water spots were clearly visible from the shampoo job. The owner was very disrespectful, he told me my van was just old and something's just don't come clean. Although when I got home, my bottle of 409 and a paper towel did the job. He also said the only ones who you can pay to do this job are teens and sometimes they don't do a good job!!!! Yet he thought I should pay full price. Moreover, as a women he made me feel very uncomfortable. So uncomfortable I just wanted to pay and get out of there. I argued about the price which was $250, I finally left after paying $150. Only because I wanted my keys and wanted to get the hell out of there. The list can go on and on, oh and one more thing I wanted to use my credit card for the purchase to get air miles but when told it was done they only except cash or credit. However when I showed up he was clearly using a machine....so sketchy. I will never go back.

From the owner: Don't hesitate to call North Star Body & Paint LLC in Palmer, AK. We are committed to your…read moresatisfaction. Call us today.

I had a repaint quoted at twice and three times the price of what Eagle River Body & Paint offered…read more I was skeptical at first, but my vehicle was done in two days and the new paint was matched perfectly to the factory job. I could not be more pleased with the services rendered, as well as with the friendliness and straightforward manner with which I was treated by the staff. I will be coming here to resolve all of my future autobody/paint issues.

From the owner: Autobody repair and paint, frame repair, complete refinishing, ATV and RV collision repair and…read morepainting

Had a tire blow out and called the tire places around the valley for a replacement. Big Black…read moreRubber was significantly cheaper than the others and was much friendlier on the phone. The called me when the tire arrived and got me back on the road quickly. They put my spare back under the car too. Awesome place!

While traveling through Wasilla, we discovered a screw in our rear truck tire--most likely picked…read moreit up at the campground. Wanting to take care of it right away, we went to a tire shop recommended online, only to be told there was a 3+ hour wait. Not wanting to sit around for that long, we decided to try our luck and headed to Big Black Rubber--and we are so glad we did! They took the truck back almost immediately. The technician was professional and courteous, and the whole process was quick and efficient. A special shoutout to Dana in the office, who was absolutely amazing--friendly, helpful, and made the whole experience even better. She's the kind of person who turns a stressful situation into a smooth one. We were back on the road in no time, incredibly relieved and grateful for the fast service. I highly recommend Big Black Rubber for anyone in the area who needs tire help--especially if you're short on time and want service done right.