A trustworthy shop with a great crew. I've taken my car there to get an oil change a few times and…read moreit's now my go to place. I've had other repair work done on my Jeep Patriot, and they were great with scheduling and charged me much less than competitors. They also have the cutest shop dog to keep you company while you wait!

We were traveling in Alaska and had an intermittent check engine light. I called Peak Automotive…read moreto ask if they would run a quick diagnostic test to see if there were any problems. They said "come on by". Upon arrival Randal quickly attended to the test and put our fears to rest. These folks could not possibly be any nicer or competent!

I had an appointment for tire changeover this morning…read more I went to the Swanson Ave location. Driving along N. Tommy Moe Dr. an employee got out of his car from the parking lot and ran out into the street right in front of me so I had to hit my brakes pretty hard to avoid hitting him. He darted into the employee entrance door in the back of the building. This guy literally played frogger running into traffic. I went to the tire shop. There was a sign on the front door that said the tire changeover is to be checked in at the front desk of the other building. So I went to the other building. The skinny white woman at the counter mumbled when she spoke so I couldn't tell what she was saying. She also barely moves her lips when she speaks like a ventriloquist. She was very grouchy and rude. I was able to decipher that she was telling me that my appointment was at the other building and pointed to the building next door. So I walked over to the building next-door, which was the building I had initially went to with the sign telling me to go to another building. The ill tempered Burnett lady inside told me that I need to go back to the first building and pointed me towards the other building. I told her they had just sent me over here. She turned around and walked away. So I begin walking again across the parking lot towards the other building and this time a third employee with bad posture was walking out the door and met me in the parking lot. He told me that there was another location near Carrs where my appointment was. (He was also rude And grouchy as well, but at least he told me what I needed to know. This information would've been helpful at the very beginning).

I brought my truck in for a tire changeover, only after to discover the two technicians damaged two…read moretire sensors, then tried covering it up by shoving the sensors back in the tires and sealing. A simple "we made an error" would've been the right thing to do. Instead, they sent a customer out on the road. These technicians have no integrity, no work ethic, and certainly to conscious to do the right thing. Management at the time, took no responsibility.

I had three repairs done by Master Auto. All were timely, done well, and a great value. I take all…read moremy cars here now! These guys rock! They fixed an issue the Chevy dealership caused in my Sonic, that nobody could figure out. Well, except Master Auto. They figured out the car was filled with the incorrect brake fluid, promptly diagnosed and fixed the issue.

If you go to Master Auto all you're going to get is empty pockets, they are charging $170 an hour…read morewhich they don't tell you when you drop off your vehicle by the way, I went in there to have three things done one of them being somewhat major my tea case needed split and a weak fixed. I told them it was because of a pinhole rubbing problem inside the t case that happens underneath the pump I told them exactly where it was going to be what the problem was everything the other two things were simply take a court of ATF out of my transmission and put a quart of Lucas oil stabilizer back in, and change my spark plugs and wires. When I dropped off my truck it had three quarters of a tank of gas, and I left them for 12 packs of soda for doing the complete job as a thank you now 2 Days later I get a call saying there's a hole in your TKS and there's nothing we can do about it, and do you realize how thick that Lucas oil stabilizer is his exact words were I am not going to sit here and watch it drain down the tube for 3 hours those were his exact words I'm sure he would have charged me for those 3 hours of sitting around too, so he denied to do that after accepting the job.. FYI you put the Lucas oil stuff next to something warm like in an engine bay and in 10 minutes, guess what it pours out just fine. They then told me I could come and pick up my truck it was ready to go and they had changed the spark plugs and wires. I got down there and he charged me just under $400 and in the end all that $400 got me was a plug in wire change out.. they put down 2.5 hours of Labor time just for the spark plugs and wires, and my truck went from three quarters of tank of gas to a quarter a tank of gas.. so what you guys do use my truck to run to the parts store all day? At $170 an hour none of this should have been an issue none of this should have taken place and I should have been able to go in pay what I was supposed to pay which would have been around 1,200 bucks and drive my truck home happy. Don't come to these guys unless you just need an oil change, battery change, oh and I guess we won't forget about spark plugs hahaha

i would give a 0/5 stars if i could. Its sunday, I am currently sitting and waiting for someone to…read moreshow up because i was told i could get my truck between 12-2. its very clear no one is showing up. we dropped my truck off saturday at 12pm, we were told that theyre super busy so we would have to wait until the end of the night to get my truck or we could come in tomorrow (sunday) between 12 and 2 to get it. we were also told we would receive a phone call saturday afternoon letting us know what was wrong with my truck and for a price estimate and for approval to fix. there was ZERO communication. we NEVER recieved a call. i have no clue what is going on with my truck. to add onto this, we are driving 45 minutes just to get here. so now they wasted our time and i have no way of transportation to work tomorrow. this is ridiculous. do not come here

Meineke was great. They were able to get me in and Cara really knows her stuff…read more They were practical about the repairs and what I could afford.

I have had them do maintenance and repairs on my daughters car, several of my vehicles and my…read morewife's. All the time quick, clean, and upbeat office staff greeted us. They were the only ones who could get me in during COVID and they were amazing. Since then I was hooked, any vehicle maintenance I need I go there. Even if they cant do it they have zero issues with recommending a shop when I needed a complete exhaust. Top notch work and professionalism. This is how old time garages use to be

I couldnt get my Truck running so I had my truck towed there $150 and they put a charge on it got…read moreit running drove it out the shop still had problems. They said no charge but take it home. That they wont work on it. And they wouldnt tell me why, I asked over and over please tell me anything. They said no. So I had it towed back to my home another $150 tow. Totally wasted my time and money. 300 in tows and got no answers. Took me awhile but I got it running myself later.

I love this place!! We've been taking our cars here for years, recently bought a brand new dud…read morefrom a big dealership from Alaska. Big name dealership says I need certain flushes done, I don't like them so I bring my car to the auto mall. Not only were they going to be $140 cheaper than said dealership, but they read through all my duds manuals.. turns out I don't even need said flushes for another 50,000 miles. Turns out they saved me $400. They've made a lifelong customer of me for being honest in the auto repair industry, which we all know is hard to come by. Thanks for looking out for the little guy, not just your profit margin! Talk to John or Jennifer for your cars needs. They really won't steer you wrong!!!

I've been using Wasilla Auto Mall for a couple of years now. I recently brought in my VW for some…read moresuspension work. My car feels like new! John and Jen always treat me well. Their estimates are fair but what's better is their honest bill is usually less than their estimate. This is an honest business and I will continue to take my vehicles here.

Knowledge mechanics providing great repair and maintenance services promptly at a reasonable cost.read more

We have been taking our cars to EGM for 2+ years. All staff are trustworthy and skilled. Great work…read moreand would highly recommend them! Exceed expectations! Timely service! Accountable!

Fast, easy and fairly priced! Prices have rise with the economy with the owner. I do not blame…read more Having a mechanic I trust is a luxury.

If you value your or your families safety, please DO NOT entrust Mr. Lube with any of your car care…read moreneeds!! I personally have had two terrible experiences with the new owners/their staff and I will NEVER go back (unless Andy and his sister buy it back ;)). All but one lug nut was very loose after my tire change over; one was completely off and rattling around!! I am so grateful this was discovered before my tires came off as my family and I could have been very horribly injured. I gave them another chance, and this time they overtightened my lug nuts with so much torque it warped my rotors. Despite my calls to the owner and a certified letter simply requesting a refund for my tire change over (not even asking for the cost to replace my rotors or the cost to have my trusted mechanic safely install all of the lug nuts to their property torque) they completely ignored my letter and never returned my calls. Terrible customer service! Another lady didn't even make it a block and her tire fell off and she ran over it, which took off her bumper. This is only a very brief summary. Mr. Lube was excellent in years past as I took my vehicle there for 16 years, but ever since the new owners took over, it's gone down hill tremendously! Even the front desk staff is unfriendly and doesn't greet you. For your safety, and your family's, do not take your vehicle to Mr. Lube!! Consider yourself genuinely warned!!

My truck was towed in on a Friday after talking with a man named Nick who sent what seemed to be a…read morefair estimate at the time. Nick later told me that I didn't need an alternator replaced but instead a new battery. He then sent a new estimate which was even more than the previous one. I felt like I was being taken advantage of and told him not to do any further work. I then asked what I owed at that time. He said that they changed out the battery and it was $400. They charged me $400 to swap my car battery...that to me is outrageous !!!!

I had an electrical issue with my vehicle so I bought it to them, they diagnosed it and said it was…read morethe battery and tune up.after paying $300 2 months later the issue came back.. I went back, because I was under the impression they would gurantee their work, since its the same issue they said they repaired. My main complaint was, instead of trying to see what the problem may have been. Or to see maybe its something they may had missed. The gentleman started to quote me 100 dollars an hour for all the issues, to a total of 300. So after failing to identify my issue that my car was in the first place. I basically paying for them to troubleshoot my car..i could understand labor or parts...but additional inspection when you failed the first time. If this is normal than ill be wrong, but I'm just speaking my experience.