I was able to get service and repairs done while our rv was in storage, and when I goofed badly…read moreduring our pickup (added water to the motor instead of oil) they went out of their way to help me get it fixed and start our trip with minimal delay. Great customer service.

Every time we need something fixed/replaced they don't check their work. Something is always…read moremissing, nit fixed or nit fixed correctly. We end up having to wait around for them to correct it. We have to make a 12 hour round trip drive each time. Camper valley do better! Check your work before the customer arrives and does their walk through.

Any reputable company would be offering to buy our van back at full purchase price plus add-on…read morewarranty contract cost (which is worthless FYI), interest to cover finalizing the buy back deal and the months we've been paying now, and also damages to cover having to use PTO, diesel, food, and lodging to get to WA to an authorized dealer who is allowed to replace the entire lithium system they destroyed. I've never felt slimier doing business with a company than after Camper Valley. Won't list all the details because that's beyond this forum but RUN and don't believe a word they say. Should have refused delivery of our van (WAY more expensive than their typical flimsy campers) but stupidly took them at their word. They will either not disclose known issues, hide the issues, or never knew about them because they never inspected the rig you just paid big $$$ for. If you don't know how to fix something I guarantee randomly attaching electricity won't help but yeah that happened. Zero respect for women, only address the males, and take offense to questions asked questioning their "fixes." Oh, and you can only speak with your salesperson even while it's rotting away being destroyed in the service department. I sure would like to be able to use our expensive adventure van that's now sitting indefinitely down in WA awaiting repairs to what they destroyed and is not the condition it was when we signed our lives away. Get EVERYTHING in writing, even random comments.

Drove down from North Pole and brought our son and daughter in law along with us (separate…read morevehicles). We bought a brand new Montana 5th wheel and they bought a new hideout Travel Trailer, our salesman Scott was super nice and made the process effortless even though we already knew pretty much what we were going to buy. The service guy Barry worked to find me a new 5th wheel hitch in a timely manner and kept me Informed along the way.

No service after the sale. Pulling teeth to get anyone on the phone. Don't get call backs. Voice…read moremails are full. Asked for manager and owner phone numbers several times, and have never been given that info. Identified a few items that needed to be fixed a week after we purchased a brand new Arctic Fox 811... it is now 2 months later. We live 3 hours away, so we asked to have the repairs done in 3 days once we dropped it off (previously told the repairs would only take a day or two), but now being told they can't guarantee being done. So, now we have to wait till we have time to drop off for a week or two. Not happy with the communication, and we completely feel like we are being ignored after the sale was complete.

Least friendly people I have ever spoken to. I tried to book repair work with them and was…read moredisappointed right off the bat. It was going to be almost 2 months before they could get to me and the lady I spoke to had to be one of the rudest people to ever be employed. I took it to another shop and they fixed it the same day the part arrived in 15 minutes I didn't even have to make an appointment. Once they had the part in they told me to just show up whenever I wanted to and they could fix it while I waited in the lobby. ​​​​​​​​​​​​​

Excellent customer service! Quick and efficient. Would definitely recommend them if you need body…read morework.

Another wonderful experience purchasing in the Valley!…read more A friend recommended we check out Big Bubba's for a dump trailer and we're so glad we did. After doing a ton of research on prices, capabilities and such, we decided to head out to Bubba's to check them out. Their prices were great with what you get and from what I could tell, we got more for our money, going with them. We went out there planning on buying a specific trailer and then after seeing them, checking out all the bells and whistles, we actually went with a different model. Very casual, no pressure or haggling. What you see is what you get and we like that. We worked with Alex who is their mechanic, so he was able to answer all of our questions, along with pointing out some things we hadn't thought of. We received a military discount, which is always greatly appreciated! I highly recommend them for anyone in need of a workhorse of a trailer!!

We have owned several RV's over the years. Currently do not own one. I like to do research…read morebeforehand, as many of you do too. We rented fro GAH for 2 weeks. There were 4 adults in a 31k Minnie Winnie. Over the 2 weeks we drove 1750 miles and boon-docked 6 of the 14 nights and we had zero problems. Took 1000's of photos and have just as many memories. We arrived after hours, but they can arrange for you to stay in your camper over night. At first I was very disappointed because our original flight got in at noon and we could hit the road. But the airline changed our schedule. But, checking in like that gave us time to review everything. So really it worked out great as we could get all unpacked and situated before we hit the road. And make sure we know how to operate everything. Returning was just easy. Pull in, unpack, go over everything. Wait for the shuttle (it was barely anything for us) and off you go. We talked to many people on our trip that also used GAH and everyone loved them. And people also that bought from them. Everyone gave them rave reviews.

UPDATE: After returning home and reviewing our photos, we discovered that the scratch existed…read moreBEFORE we picked up the vehicle. Only after presenting this photographic evidence to the company did they agree to issue a refund. This confirms our suspicion that we were wrongfully charged from the beginning. WARNING TO FUTURE RENTERS: Take comprehensive photos of the ENTIRE vehicle during pickup, including close-ups of any existing damage, no matter how minor. This company's inspection practices and billing disputes make thorough documentation absolutely essential to avoid being wrongfully charged for pre-existing damage.