On May 21st my Chevrolet Truck was dropped off at GForce Transmission. It was towed there after…read moremaking a grinding sound when put into drive. They did not look at it or inspect it until June 1st. Initial estimate was $3800 but was told it might be higher if they found damaged parts. They found damaged parts and quoted me $5140 (need rear main seal and an exhaust gasket. Both quoted at $200 total) - I said "Thats half of what I paid for the truck!" Ed said, "but you cant sell it the way it is and new trucks are very expensive right now" (During the post stimulus inflation time frame) - It was explained to me that the planetary gear(s) had cracked and were destroyed. I needed new steel hard parts. I asked for pictures since the repair was so expensive and this was my first time at this shop. Ed said - "We dont do that here, but I can make sure you get your old parts to inspect" - I said I didn't like it since the amount was so high but the truck was there and apart, so lets just move forward and make sure I get my parts separate. I have been to a transmission shop in the past that gave me a box of parts that were full of several parts that never fit my broken transmission. Make sure I get MY parts Ed. Not someone else's" Ed said - "I will make sure to do that". I was called on June 14th and informed the truck was done. I showed up to pick it up on Thursday June 17th. Almost a month after it was towed to their shop. (Time was not my problem with these guys. There was a 3 day weekend involved and there shop had a water leak. Both of which Ed informed me of) When I walked in, I was given the warranty card and invoice which I will supply to anyone that would like to investigate this further. I was told to sign the warranty card, which I did, and was shown the invoice. As I was reviewing the invoice, Ed grabbed my credit card off the counter. I asked a few questions and he kept saying, "we will go through all of that in a minute" - as he was running my card. The invoice had no serial numbers for parts, nothing to show except line items anyone could have typed up. It did not even have the supplier names or sku's for me to research further. I literally have no proof of these parts being in my truck right now. As soon as Ed was done with my card, I asked to see my parts and was escorted into their shop where they pointed to several totes full of about 5-7 other transmissions parts. I was told the builder didn't keep mine separate. I very quickly told them that what they did was shady and unprofessional. Ed apologized several times. I never threatened or used foul language during any of this exchange. He said he stands on his "43 years of transmission building" - I told him he was shady and unprofessional and my whole experience is bad. I have no way of knowing what they actually did on my truck and how they handled myself and my vehicle was horrible. I am currently on the phone with my bank to cancel my payment until I receive purchase orders and any type of proof from them of any type of service done. _Update 6/17/2021-- Just called to ask Ed for any purchase orders for any parts they installed on my truck and he said he didn't have any and was busy with another customer and hung up. _Update 6/18/2021 -- Ed said he would call me today with a box full of parts from my transmission. Business closed without a call out to me. Big surprise huh? __________________________________________________________ DO NOT GO TO THIS BUSINESS

I cannot believe the difference in how my SUV drives. It's like a new car again! Thank you so much…read morefor the excellent work on my car. I finally found a trustworthy mechanic.

Good old fashioned customer care and always quality work at a fair price. Have used this business…read moreseveral times and have never been disappointed.

Needed a bit of transmission work done while in town. They worked me into their schedule and did…read moreall they could to keep me rolling. Nice shop friendly employees.

I find them very honest and up front. He told me what the problem was and repaired it promptly…read more Another time we had to wait for OEM part to come to get repair, I prefer OEM. Another time he took the time to explain what was going on with my vehicle and my options, (turned out to be a very minor problem) and did not charge me for his time, even though I was willing to pay for the diagnosis. Never had any problems with the work. I will keep going to him.

I Do Not Reccomend EZT Auto and Transmission. My Truck needed New front axels U Joints, and a…read moreTransmission Cooler. Red Flag 1, he would not give me a Ballpark Price on replacing the 2 front axels until he inspected it, So I had it towed over to his shop. Now he has me, "He Thinks". He informed me that the Transmission Cooler was leaking and would need to be replaced as well as the 2 Front axels, bearings and Hubs. Red Flag 2 He gave me a price using Dealer Parts and they would not be available for more than 3 weeks and said that may be shipping involved also. I suggested OEM Quality after market Parts. He said they were not available from his suppliers. It took me all of 10 Min. to find OEM quality parts locally at approximately 40% lower than his inflated price. Red Flag 3 The cost of the transmission Cooler was 2x and labor was 2 1/2 times what a Reputable shop charges. The last Red Flag was He wanted me to pay him 50% of the Labor Up Front. At that point I really felt like I was being hustled. He told me that he has the right to run his business however he sees fit and If i did not like to give him 50% of the labor up front then I could take it to another shop, which is exactly what I have done. I feel that his business practices are Highly unethical and are not the norm. I have nothing personal against this business and I always support local small businesses, but I would stay away from this Auto Repair Shop. You have been warned.

This review will get updated whenever we end up needing a repair, but from an initial customer…read moreservice perspective this place knocks it out of the park. Now the details...called to schedule an appointment for a check engine light. Edward and my husband played a bit of phone tag but he eventually connected and got on the schedule. Prior to his appointment, the check engine light was figured out so my husband called to cancel his appointment. Edward was super helpful and spent over 15 minutes discussing maintenance tips and recommendations to keep our truck running great. Between prompt callbacks and very friendly engagement, I can't imagine that this garage is anything but top notch. Glad I found them!

From the owner: At 1023 Diesel, our mission is to be the premier destination for diesel pickup truck maintenance…read moreand repair in the Valley. We are committed to delivering unparalleled service through our team of highly skilled professionals, who combine expertise with a passion for automotive excellence. Our goal is to ensure that every customer leaves with a vehicle that not only performs at its peak but also with the confidence that it has been cared for by the best in the business. We strive to build lasting relationships by providing honest, transparent, and top-tier service, making us your trusted partner for all your diesel truck needs.

Poor quality of work. Not very detailed oriented, which is key to doing good automotive work.read more

I took my '83 Mercedes in this local family-owned and run shop did a fantastic job. This place…read morecharges premium prices, but I, for one, don't mind paying for quality work. I would definitely come back here if I needed it (I live in Fairbanks, and I was in the Anchorage area for a long-recovery medical operation during these necessary fixes). Also, I would vouch for the quality of workmanship and general professionalism of this business overall. Finally, the family-run ambiance of this mechanic shop is always refreshing, as I'm personally used to American-corporatism, an experience I earned from recently spending at least ten years in the lower 48.

My truck was towed in on a Friday after talking with a man named Nick who sent what seemed to be a…read morefair estimate at the time. Nick later told me that I didn't need an alternator replaced but instead a new battery. He then sent a new estimate which was even more than the previous one. I felt like I was being taken advantage of and told him not to do any further work. I then asked what I owed at that time. He said that they changed out the battery and it was $400. They charged me $400 to swap my car battery...that to me is outrageous !!!!

I had an electrical issue with my vehicle so I bought it to them, they diagnosed it and said it was…read morethe battery and tune up.after paying $300 2 months later the issue came back.. I went back, because I was under the impression they would gurantee their work, since its the same issue they said they repaired. My main complaint was, instead of trying to see what the problem may have been. Or to see maybe its something they may had missed. The gentleman started to quote me 100 dollars an hour for all the issues, to a total of 300. So after failing to identify my issue that my car was in the first place. I basically paying for them to troubleshoot my car..i could understand labor or parts...but additional inspection when you failed the first time. If this is normal than ill be wrong, but I'm just speaking my experience.