So as an update I was reached put to and we are working on a solution together. The manager is…read moreresponsive, respectful and has been trying to go above and beyond for a solution. I just work a lot so my responsiveness has been lack luster.

We bought a Maverick 2 yrs ago, 2023, we got the $10k service coverage. We have brought my truck in…read morefor codes, faulty braking system, faulty transmission, none of which was covered under the plan. Kenny use to be the service tech, great dude, he would work with us for drop offs. But unfortunately he retired and we are now stuck with Mark. This is about Mark now, Mark is the service manager: We brought our truck in for a transmission error, service department claimed it was faulty pins in the trailer plug in trailer port, they charged us over $300. It didn't fix the problem, the error keeps happening without pulling a trailer. It mostly goes off when going up hill. Anyways because replacing the pins in the plug didn't work we called and rescheduled an appointment. Mark had previous knowledge about our appointment today, Oct 7, 2025 @ 07:30, that we would be dropping off the truck at 07:30 on my husbands way to work, well at 07:45 Mark and rental(front desk) lady were no shows so my husband had to leave. My husband had it pre arranged from weeks ago the drop off time and pick up of a rental. My husband had to call Mark about this issue and Mark gave him attitude claiming "[we] were not working with them so he(Mark) doesn't think [he] can help us", how is making a prearranged appointment not working with them? So Mark is blaming us for his employees not showing up to work when all this was prearranged. They were supposed to send me 3 emails, I got 1. I checked all my folders/files in email. If one went through so could the others. Supposedly they are giving us a loaner tonight on my husbands way home from work and we are leaving the truck overnight. I'm sure the loaner will be $60, the tried to charge me $60 for TWO HOURS of having the loaner, not even a full day. Sounds like someone is skimming off the top, if you know what I mean. If you need a loaner got to Enterprise. I'm my other past experiences with Kendall Ford of Wasilla: Robin did NOT relay important information about my truck needing service, we had the appointment time, scheduled months out. Well in that time my breaks would stop working. I told Robin and she did NOT put it on the file. My breaks would engage, disengage completely, then reengage. Luckily Kenny was working there at the time and took this seriously, they were able to recreate the issue on my truck and with others on the lot. We have had several issues with Robin not putting notes on file or passing along messages. To the point the service department changed my oil that had maybe 150 miles on it, and in the process of them doing that they ripped my bottom shroud off the bottom of my truck and ruined the mounting holes. They never rectified the issue they caused. The level of disrespect makes me sick! I do NOT suggest Kendall Ford of Wasilla. Buy an older car that you can fix yourself

I came back from a trip on 11/10. Needed to call them every few days to get an update. They…read morereplaced the exhaust but the check engine light still came on. They said it's the computer programming and GM was supposed to be writing a new program for it. I wasn't sure if it was a lemon still so I traded it for another identical Colorado Diesel. Drove the new truck for a couple days and guess what, the check engine light come back on again for the same error! Finally went to Chevy of S. Anchorage and the service advisor pretty much said all the Colorado Diesel were affected by the AK winter blend diesel fuel and causing check engine light. GM is still working on the solution as I write the review so we'll see.

I just bought a car from this place 3 months ago and a couple days after I have had it I was…read morealready having problems with it like the a/c does not blow cold air when It's hot and the transmission is slipping and the glove box is broken on one side I will definitely not be going back to this place to buy a car

I'm a tough buyer. I know what I know and appreciate the help when I ask for it. I buy vehicles on…read morea regular basis and know when I'm being snowballed. Randy Richards and the guys on the team helped me into a great new pickup. I honestly don't think they could have done a better job. I compared with all of the local dealerships - and even a LARGE dealership outside and Randy was able to win my business. 5 stars. Highly recommended.

Took my Wrangler 4xe in due to issue codes showing up. I don't hear anything for two weeks so I…read morecall. No one picks up, no one returns voicemails. Week 3 I call the operator and they directly talk to the service department to call me back. Still no one ran codes or had the time to look at my car. Week 4, same thing. I finally go in week 5 to talk to them in person about a proper schedule to have my car looked at. They still tell me I'm in line and need to wait. I get home and they call me to say that they ran and codes and don't have a 4xe certified technician to work on my jeep. Why couldn't you say that on day 1? Waited 5 weeks to tell me that. No loaner, no rental. No apology. No ability to problem solve. No tow to the Anchorage dealership. No sense of responsibility or urgency. No ability to do anything helpful.

Buying a car at magnum was super fast and easy! We've bought four cars there so far, and i don't…read moresee an end in sight! Got a nice deal on my beautiful toyota corolla, and hadn't have had any trouble with any of our vehicles! Would highly recommend!

I was looking for a vehicle for my wife and came across this Durango. I told them what I wanted in…read morea loan and they made it work. Easy car buying experience.

This is a wonderful place to either rent or buy a vehicle. Mark is a wonderful person and is…read morewilling to help you get into the car you need at the best cost. I got a great deal on my vehicle and it was immaculate. Mark is honest and will tell you the truth behind each vehicle he sells. This is the place to go if you want to get a fair and honest deal without any pressure. I recommend Mark's Motors with the highest regards for the man and his business.

Very dissapointed. In communication for a few days about making a deal on a specific vehicle. Drove…read more300 miles from Fairbanks just to see this vehicle to find out this car has the check engine light on, all the small things not functioning, missing engine bolts and worst of all water in the engine I would never imagine that a car with "55,000 miles" on it would have this many problems. Salesman was avoiding the Carfax like the plague and told me of I wanted it I would have to pay for it myself. This salesman knew I was coming just for this vehicle.. The least he could've done was check things out before hand and not lie to me and tell me this car was in "tip top condition". This business should be shut down for selling faulty vehicles. *I'm only giving a 1 star rating because I had to!*

(They are trying to Focus on Violence)…read more "Chevrolet of Wasilla has a disturbing pattern of running commercials with violent and disrespectful behavior. In the past, they showed someone acting like they were slapping another person, and now they've aired one with spitting, grabbing someone's food, destroying a birthday cake, and cramming it into a mouth. These images are not funny -- they are offensive and inappropriate. It left me with bad feelings and lowered my respect for this dealership. A family-oriented business should never use violent or disgusting imagery to advertise."

Service department is very dishonest. Trying to sell parts and service that aren't even remotely…read moreneeded. I would be very weary of taking any of their recommendations of services that are "recommended" because almost none of them are actually recommended by Chevrolet. They recommended I get a wheel alignment every year, differential and transfer case service every 30,000 miles. Numerous other small things (very expensive though). None of which are actually recommended by Chevrolet

Another wonderful experience purchasing in the Valley!…read more A friend recommended we check out Big Bubba's for a dump trailer and we're so glad we did. After doing a ton of research on prices, capabilities and such, we decided to head out to Bubba's to check them out. Their prices were great with what you get and from what I could tell, we got more for our money, going with them. We went out there planning on buying a specific trailer and then after seeing them, checking out all the bells and whistles, we actually went with a different model. Very casual, no pressure or haggling. What you see is what you get and we like that. We worked with Alex who is their mechanic, so he was able to answer all of our questions, along with pointing out some things we hadn't thought of. We received a military discount, which is always greatly appreciated! I highly recommend them for anyone in need of a workhorse of a trailer!!

I bought my 2015 Subaru Crosstrek from Tony's in July 2023. I had a super positive experience in…read morethe sales process and did actually negotiate a cash deal with them (~$17k on a reconstructed title). They were always friendly and kind. Cars go off their lot like hotcakes, so there's not much time for hesitation. I will say, now having to repeat this process again about 3 years later: do your research when it comes to CVT transmissions. It's not Tony's fault, but I never would have bought a CVT period, let alone a pre-2018 Subaru if I hadn't been in an urgent car desperation situation.

So we started our recent car buying experience here at Tony's and found the salesman Tyler to be…read morevery friendly and knowledgeable about the inventory on the lot. We were introduced to one of the owners who was busy helping people and working hard himself which I appreciate in any business owner. There were quite a few cars on the lot that were reasonably priced and they seemed upfront about the titles and information on the car. We did not end up purchasing a vehicle from them but had an overall decent experience shopping with them