DO NOT make a reservation with this company. I made a reservation for my sister, who was flying out of YVR at 7am (we are in Abbotsford). The number on the website was not in service, but I received a text follow-up where I made the reservation. I also sent a reservation request via e-mail. Via text, I was informed of the pick-up time/date, the flat rate, and confirmed we wanted to book the shuttle. They asked for my pick up address and name to confirm my reservation, which I did. I then also verified my pick-up time and date. The next morning, no shuttle arrived. I reached out to the company multiple times and they did not respond, while my sister became more and more nervous about missing her flight. Eventually, at 4:30am, I had to spend several hours driving my sister to YVR and then had to go to work in the morning on a couple hours' sleep. I still have not heard a peep from the company. Do not rely on this company if you're in a tight spot - better to pay $150 for a cab that actually arrives than $120 for a shuttle that will ghost you when you need them. The positive reviews are short and suspicious whereas the detailed reviews are stories like mine. Scam! read more