Good service but can be a bit slow. I guess they usually leave every 1/2 hour but the day I was…read morehere it was 45-50 min and it was a long drive to the hotel due to all the stops to different places. It is around $26.00 a person and I finally got to my hotel 2 hours or so later. On the bright side it was cheaper than the taxi and I was dog tired after traveling for 18 hours and needed the time to sit and just chill.

This review is for YYJ Airport Shuttle. The trip from the…read moreairport to the Marriott went as follows on Tuesday, April 28th about 1:40 p.m. The bus driver got in the van and did not shut up until he announced that we were taking a detour to the company's office so that he could get off and drivers would be changed. He also announced that this was the end of his day and week as if any of us cared. He talked all about himself and his life. The new driver was quiet but did not seem to know much about his job and the original driver kept calling him. It was unnerving and stupid and I will never use this service againnnnnnnnnnn. How could he concentrate on driving all these people when he is talking and talking and talking and talking. Truly do you think this was professional at all? The driver from the Marriott on Saturday, May 2nd at 9:56 was police and professional but our original experience was so bad.

I wouldn't normal write a BIG "rant" but it is only out of disappointment that I feel sharing our…read moreexperience could help others before booking a wine tour. May.27 my work booked a wine tour through Regent Limousine for two of our 30yr retirement friends/co-workers. Tour included 3 wineries and lunch at the second location. Tastings were $5-10 which some places wouldn't charge if you bought wine and each person would pay for their lunches. We each paid our amount for just the bus trip/tour and prepared to pay for our extra's. So. . .. when we got to the first winery they were completely surprised and shocked to see 21 people ready to do tastings. Apparently we were not booked at all. Our poor driver scramble to make contact with his company and to sort it all out. Now the very busy winery had to divide our group to be able to do a tasting, which took a lot longer since they already had another group before us. Of course this puts us behind and our next tour was to include lunch, which again was not booked. Our driver then informed us they have arranged a wonderful lunch at the end of our tastings at the Malahat Chalet. Not one winery had our party booked, and our 10:30-4:30 tour was behind and we arrived for lunch at 3:30. At the restaurant there was a set menu and our office manager asked if this was being paid for by Regent to make up for the mix up with our tour. We were told if we ordered from the set menu it would be paid for, if we ordered from their regular menu it would be the cost for that person. So we were thankful for the good gesture to cover lunch for our tour mishap, until my office manager was later changed for every single lunch, $30 per meal. When she set an email to the company they claim they did not say they were going to pay for it and they didn't charge her for the extra hour it took to get us back to Victoria. I find this completely misleading and a complete let down to such a wonder celebration of our great friends retirement. " As we did not have a reservation for your group on that very busy day and in order to accommodate you on the spot,, I had to split your group up for the tasting, which I normally would not have done, and the tasting was a bit more abbreviated than I usually do. Vigneti Zanatta "It was unfortunate that Regent didn't make the appropriate reservations for your large group on the 27th and I was pleased to hear that Shannon was able to accommodate your group of twenty" 'Unfortunately, the tour was not booked with us ahead of time and we were unaware of your visit which makes it hard on us to give you the proper tasting and time with a Blue Grouse team member. "

Just got back from a cruise to Alaska. Myself and two young kids (8 and 10) got a 2hr tour of…read moreVictoria by a wonderful driver called Dave. He was an older gentlemen and very knowledgable about the area. He took us to a great ice cream parlor that was off the beaten track - he took us around various neighborhoods and landmarks. The car was immaculate and we felt like royalty stepping out. Well worth it rather than going on the more expensive, rigid and cheesy cruise excursions. Highly recommended; especially if you have very limited time in port.

Doesn't answer the phone or reply to booming requests. Super weird that they're so highly rated!read more

After a terrible experience with Blue Bird Taxi, we discovered the best service in Victoria! Not…read moreonly are the rates reasonable, but the cabs are spacious! After an amazing morning ride with Clayton, we set up several more pickups throughout the day! Our group of 5 rode comfortably all day. A+ for amazing service, Uptown! I hope you are able to grow your fleet a bit more

I took my 78 year old mother on her "bucket list" vacation, she has always wanted to see Victoria!…read morehowever, with Alzheimer's starting to affect her ability to keep up, being driven about by Kevin in a Tesla was the most wonderful solution! We had a perfect day learning about the history of the island. Kevin is very attentive, and honestly I had a nice break from being the caregiver, as he was so gracious to help her in and out of the car at every stop! history buffs will love his tour, and we saw things I ended up ordering books about (local artist emily Carr, the First Nations art, the Queen's house, the oldest China Town in Canada) after the tour. It's such a fascinating, whimsical place! I recommend the Tesla tour 100% and will be back!

We were in Victoria as part of an Alaskan cruise in June. We decided on a tour with Kevin at Tesla…read moreTours. He picked us right outside our ship, took us to the Castle before anyone else was there, the Government House gardens & Christ Church Cathedral. Followed by a scenic drive to Butchart Gardens; where we spent the rest of the afternoon. He also arranged for the tea and lunch service at the gardens using his member discount. It was completely wonderful! The food, service, and atmosphere were all excellent. We did offer for him to have lunch with us but he insisted on waiting so we could have some time to ourselves. After tea, he walked around the gardens with us, happily taking pictures and giving us interesting info. At our request, he dropped us off at the Fairmont Empress around 4pm. We walked around a bit and then took a cute little water taxi back to the ship. I highly recommend this tour if you have 2-3 people and want to get a lot done in a short amount of time. Kevin is very friendly and knowledgeable. Oh and of course, the car is amazing! We'd love to tour with Kevin again in the future!

We had a SUPERB experience!! Our questions were answered throughout the process, the pickup was…read moreflawless and SIMPLE at the airport, and the drive was smooth. As newbies to the islands traveling from the Midwest, the logistical planning was pretty intense for us, but Island Airporter streamlined the process and quickened our learning curve. Not only did they do the core duties of the agreement (i.e., pick us up and get us safely to the islands and back), but the team went above and beyond. Tami and Ray were willing to offer us information about the islands and counsel us in Ferry 101. We hope to return and will utilize this service if we fly in.

The people were great! The driver, was friendly and very informative and took the time to give us…read moreinstructions. It made for a fun and enjoyable shuttle and ferry ride. I even called and he told me that Tommy would be there. Grateful we choose Island Airporter for our ride to our destination!

This company is so friendly, professional, accommodating, and prompt. First, Mark is the owner and…read morewas super quick in responding to our texts. He was so kind and accommodating with unexpected changes to our schedule. Terry was our driver as well and was so friendly and provided helpful tips for our visit. We used them for airport pick up and drop off and for a ride to/from Butchart Gardens/the Butterfly Garden and our hotel. They showed up early each time. We rode in a limo and two SUVs, and all were modern and clean. The prices were fair and reasonable for black car service. We will definitely use them again the next time we visit. Thank you Mark and Terry for making our trip so easy and lovely!

I've been stuck in a remote area of Vancouver Island attempting to make my way to Victoria during…read morewhat has been described as the biggest snow storm in 20 years. Everything is shut down and the roads are not plowed. Mark at Knight Limousine has been amazing. He has been flexible, understanding, reliable, and very professional. He also has all wheel vehicles to ensure safety! I highly recommend this service!