Kristin is a great rep. She clearly explained any and all issues my home alarm was experiencing…read more You can tell she cares deeply about the customer and getting the issue right. She diagnosed the correct issue and helped me to fix it. I would recommend TSS to anyone seeking honest, accurate fixes for their home alarm system.

TSS has always met all of our security needs. They have taken care of us for the last ten years…read moreand we are so grateful! Great customer service and follow up care. TSS has taken care of us through two home moves and both times it has been very easy and smooth. Very attentive and great customer service!! Would recommend Total Security Solution to anyone!

I rarely write reviews this long, but N8 Fire & Safety absolutely earned it. We run a 7,500-sq-ft…read morewarehouse in Northeast San Antonio, and after failing a surprise city inspection for expired extinguishers and non-functional emergency lights (fun day...), we needed help FAST. A colleague recommended N8, so I gave them a shot. From the very first phone call, I knew we'd found our new fire safety vendor. I spoke with Sarah in the office -- honestly one of the most organized admin people I've dealt with in any trade service. She didn't just "book an appointment"; she asked the right questions (square footage, how many extinguishers we currently had, whether we had exit sign/battery backups, etc.) and had us scheduled within the hour. She even emailed a checklist so we could prep the space before the technician arrived. Nathan came out the next morning, and he was equally impressive. He walked through every point the city flagged on our inspection report and explained what had failed and why. It didn't feel like upselling -- it felt like someone finally telling us what we should've been told years ago. He tested all six of our extinguishers, tagged the three that were still compliant, and replaced the other three on the spot with new units at a price that honestly beat what we paid last time. He also replaced two dead emergency-light batteries, fixed an exit sign that had been flickering forever (three vendors couldn't resolve it!), and showed us how to perform quick monthly checks ourselves so we stay compliant between annual services. One thing I really appreciated: he didn't make me feel stupid for not knowing fire code details. He explained everything in plain English, including: Why our old extinguishers failed What the OSHA spacing requirements are for our layout How often we need recharging vs replacement How to read the manufacturing stamps and pressure gauges What the city inspectors look for during follow-ups How to avoid unnecessary equipment costs The whole visit took about 90 minutes. Before leaving, he emailed a perfectly organized digital report with photos, serial numbers, and compliance documentation -- something we've never gotten from previous companies. Price-wise, they were extremely fair. No ridiculous "travel fees," no surprise add-ons, no nonsense. Everything was exactly what Sarah quoted before they arrived. The city inspector came back two days later, and we passed with zero notes. After how smooth this was, N8 Fire & Safety will be our permanent fire vendor from now on. Reliable, knowledgeable, communicative -- which in the world of commercial safety services is unfortunately rare. If you're running a warehouse, restaurant, retail space, or any other business that needs fire compliance handled professionally, you honestly can't go wrong with them. Highly recommended.

From the owner: We offer fire extinguisher, kitchen systems, fire alarm, sprinkler inspections, services,…read moreinstallations, and repairs. We love what we do and love doing it. We enjoy working with our customers/clients. You can call us for any emergencies after hours. We strive do to our very best and are proud of the work that we do.

A simple thing to do, but Kristen at Longhorn made the entire experience to recharge and tag my…read moreextinguishers efficient and easy. At first when I dropped off, she asked I come back later in the day. But my drive was long, so she offered to do the inspection and service immediately. So kind, very customer oriented and professional! Awesome all around.

Call and discussed recharging my home fire extinguishers. Very professional person when through…read morethe identification of my existing extinguishers and my options. I will continue to use Longhorn Fire and Safety for my home fire protection!