Car was damaged while at their shop. They left scratches in the clear coat, when I picked up vehicle. The loaner they gave me had expired registration and a headlight was out. Quality control was embarrassing. read more

Gotta say, believe the reviews. They beat everyone's price and had me out in an hour. No complaints. Quality work!

SO friendly and helpful. I went in with a pretty bad looking scuff that appeared out of nowhere on my brand new car (2021 :( ) I expected to pay somewhere in the 200-300 range to have it repaired, and was getting an estimate to see if I needed to go through insurance. The front desk people were so kind and helpful, and when they came out to give me the estimate, they removed it for me on the spot. I literally couldn't be any happier with this business and won't hesitate to come back if I ever need an autobody shop. read more

I reached out for a quote and received a swift reply to come by the shop in order to get an accurate quote. I had a problem with my bumper that was able to get resolved during the consultation. This helped me out immensely and I appreciate the professionalism and solid ethics I experienced here. I would recommend this body shop to everyone! read more

The repair work done to my car was just fabulous and the customer service was truly 5 star. Nobody forgets anything and they pass requests and information along to others who need to know. I think the price was reasonable, the service was quick and the results are just super. I am so glad to have them in Draper. read more

I had a fender bender, the headache of trying to figure out how to juggle the repair was greater than the actual cost. I called Valet and they arranged for a rental car, and fixed my car and returned it fully detailed. I felt like I was getting a new car. Also during the repair they called me to say that my insurance wanted them to use refurbished parts but they insisted that they use Honda parts so my car could retain its value. Here is the kicker, it didn't cost me a dime over my deductible. I'd give these guys six stars if I could. read more

Couldn't be happier with my experience. Super friendly staff who truly look out for your best interest. They looked at my damage, gave me a quick estimate, put me in a free rental car for the night, and had it fixed the next day. Super inexpensive. read more

First and foremost, Valet Auto Body is the absolute best! They were very friendly and helpful in assessing the damage of my vehicle and working with me in going with the best plan of service given my situation. They definitely break the mold in their industry, and truly stand apart as a standup service. I was extremely pleased with the result of my vehicle, from where it was before. I don't think anyone could've helped me as best as they did! Five stars all the way Valet Auto Body! read more

I have been taking my cars to Valet Auto on off again for over 5 years with no issues and amazing support. This last time I came in prepared to pay for repairs and they gave me their professional opinion to not spend anymore money on the vehicle and to just sell it as is. The cost to fix the damage in their minds wouldn't pay for itself when I sold it. It could have been easy for them to just take my money, but they ended up saving me a few thousand! read more

These guys know what they are doing. Honest and great to work with. They did some work a couple of years ago when I hit a dear. Then last week, I brought another vehicle in because someone had scrapped the side. Trace took it in the back and buffed it out. It looks great! Thanks again for all your hard work. read more

Absolutely Fantastic! We have had two cars repaired at Valet Auto Body (formerly McNeils Auto Body, still the same owner, Tracy). Both times the car was wrecked pretty badly. They did such a fantastic job that my friends who are mechanics, couldn't even tell that it had been in a wreck, which is saying a lot. They helped us deal with the insurance companies, in fact so much, that we hardly had to talk to the insurance at all. They went to battle for us to make sure we got original/newer parts for us. They were truly concerned about us as a person, regardless of who's fault it was in the accident. They helped us get a very affordable rental car during the mean time. Their work was quick and the staff was extremely friendly. Since the two accidents, we have started to take our other cars to them for our general auto repairs as well. I trust them, am not afraid that I am getting worked over, and their prices (for out of pocket repairs) were very competitive. Fantastic people all around, and I hope they're in business for a long long time. I couldn't push the 5/5 stars hard enough ;-) read more

Fast response time to my inquiry. I didn't end up needing their services but I recommend them for being prompt!

Customer service indeed. I found Valet Auto Body on Google Plus -- with 50+ excellent reviews. But, obviously, I am more of a Yelp devotee, and had to check out what my fellow Yelpers had to say before taking my Hyundai in... Not quite the 50+ reviews like Google Plus had, but still all 5-star ratings. I dinged my front bumper on a curb Sunday afternoon, and called Valet Monday morning. The woman who answered the phone was chipper and told me to bring it down for an estimate; no appointment needed. Upon arrival, the front desk offered me a bottle of water and a seat while Trace and his partner inspected the damage. They quoted me a price lower than I was expecting to pay (although it did go up a bit upon evaluation of some under-the-bumper damage), and said that they could have it done on Wednesday. The estimate process was quick and pain-free, and Trace even offered me a loner car free of charge. Returning to pick up my car on Wednesday, you could say I was less than thrilled with the results. Actually, when Trace came out to meet me, he could see it in my expression... After reading all of those Google reviews, I was expecting perfection. What I initially saw was paint that was close, but didn't exactly match the pearly finish of the rest of the car, and a bumper that was misaligned. This is where their 5-star customer services shined: First, they admitted to it not lining up and immediately brought someone out to adjust the bumper until it was sitting flush with the front fender and hood. Second (and where I was really impressed), Trace walked me through step-by-step of the painting process. From actually removing the bumper (rather than masking-off an area) to have it painted, to showing me the spray-booth and the rolls of paint sample cards that they have to choose from, and the actual water-based paint that Valet uses (apparently it's higher quality). The work and materials have a guarantee for the lifetime of the vehicle and Trace reassured me that if I still wasn't completely satisfied, I could bring my car back to have it repainted... Well, it's been 4 days and, despite me pointing it out to everyone, no one has been able to discern the difference in the paint. Trace and his professional team stand behind their work, and they do a good job, but where they truly excel is in their service. With how finicky I was, they could have quickly taken my money and written me off. But for Trace to take the extra time to answer all of my questions and explain the process to me, he truly earned my 5-stars. read more

These guys are awesome. Had a detail done and they touched up a scrape in my paint-job while they were at it, for no charge. Looks great!

I would not recommend Valet Auto Body!! I was extremely disappointed after seeing the great reviews they had. I went to pick up my car and discovered that the clip on my console between the seats had been broken off. I showed them and they basically just shrugged it off. They said they would call me later about it but they never did. Obviously they don't care about putting the customer first. read more

I don't know if I'll be going here again. They had our car finished in good time, but I was less than thrilled with the quality. We had to replace the entire side of our car, and after they fixed it it didn't match the other side, despite telling us they'd replace it with parts from the manufacturer. Not only did it not match, but the seal on the door wasn't done correctly and rain leaked through heavily. We brought it back to have them fix it (lifetime warranty) and they fixed the seal, but in the process damaged the inside handle. Now it sticks every time you try and open the door. I would take it back, but this place isn't very close to us and it's frustrating to take it back again just to find out something else went wrong. I'm disappointed that you yelpers failed me with your positive reviews! read more

Brought my son's Accent in for front end body work. Quality work done... very impressed. Staff also explained the whole process regarding insurance and my options going forward. If we need work done again... definitely coming back to Valet. Excellent Shop!! read more

I had an issue with my bumper to deal with today, the bottom splash guard thing was hanging loose underneath it. The dealership told me I needed a new bumper which was ridiculous, so I found Valet here on yelp. they fixed it, on the spot, for just 20 bucks!!! They even helped load and unload my kids from the car!! They gave my kids candy and happily sent us on our way. It was so nice and such a huge load off my shoulders. I will send every human with Auto body needs to these guys. read more

I wrecked my Toyota Camry and since I rely on my car for work it seemed like the world was over. I read the reviews on these guys and so I decided to take a chance. Now after my experience with them I can easily say this was by far the best autobody or automotive experience I have ever had. Their service is attentive, proactive, and super friendly. They do quality work and keep you up to date on repairs religiously. My Toyota looks and runs just like new. If I could give them six stars I would. Regardless of location if you can make it out to these guys in would do it. They will take excellent care of you. read more

Valet is the best place I know to get your cars fixed. We come from California because they are so amazing! Great work and great service... Kind and friendly read more

Crunched my car something fierce; they had me towed in an hour, worked with me on the price and busted out the work PDQ. Noticed an electrical problem a day or two after taking her home (may or may not have been related); I was in the next day, no fuss, with a rental car waiting. Quality, affordable work and friendly staff. I won't be going anywhere else if I can help it. read more

I was rear ended on I-15 just before Christmas. I was not looking forward to having to get my car repaired but I decided to take it to Valet based on all of the positive reviews. Let me just say that these guys are the real deal. They recognize the importance of great customer service, keeping me informed every step of the way while my car was being repaired. They even detailed my entire car inside and out before I came to pick it up! The results were amazing and it feels like I'm driving a brand new car. If you're on the fence about whether to take your car there, go and ahead and give them a shot. You won't be disappointed. read more

I was referred to Valet Auto Body by a good friend, Joe. From the minute they picked me up to when I was handed the keys after the work was done, the whole staff as a whole was amazing! 10++ for CUSTOMER SERVICE!!! Dave, Callie, Rene, Trace, and the many others behind the scene, THANK YOU!!! Tim read more

I hate to admit it, but Valet Auto Body has fixed up about six of our cars over the past few years (teenagers!). They are unlike any other auto body shop I have ever seen or experienced in my life. They're very professional, very helpful, and very kind. To top it all off they do the best bodywork I have ever seen. If you want something done right and top notch this is the place to go. Shane, Trace, and Nikki are absolutely awesome. They always go above and beyond what is necessary to help a customer. I highly recommend them to everyone and they have my family as customers for life! Thank you Valet! -From the family that just had the red Subaru Legacy in last week, and the white Acura TSX the week before. (: -NB read more

Kudos to the Valet team! Everyone here was extremely helpful and friendly. Next time I need bodywork on my car done, this will be the first place I call. read more

I'd give them 100 stars if I could!! They are so nice and easy to work with. I ran into a parking pole and they fixed it for free so I am going to go back and get little scratches on my door fixed just because of their generosity! read more

Great work! My truck looks brand new! The whole staff was awesome! We don't drive our Chevy very much and we had it in our garage for a couple months after they fixed it and we realized something was leaking in the engine after we got it back from Valet Auto Body. They was our only concern but when we called them and they said to bring it down when we had a chance, no rush! They are taking care of everything! Way to get it taken care of! Great customer service. They dealt with our insurance so we didn't have to and it was great! Good job everyone! We will be back (hopefully not to soon! ) THANKS A BUNCH! read more

After doing some research and reading some great reviews I decided to take my Vehicle into Valet Auto body. I immediately knew I made the right decision after my first interaction was nothing but great, but I had no idea what an amazing business I had just walked into. The accident I was in shook me up real bad and altered my life forever, and the vehicle was a hard reminder. I called the shop one morning to give them some information on the vehicle I had just dropped off and one of the owners, Niccole, answered the phone. After speaking with Niccole and explaining a little of my situation she told me that her and her husband Trace owned the shop and they would be willing to buy the vehicle before it was fixed so I could work on moving on to brighter days in my life. These two brought a full grown man to tears, I couldn't believe what she was saying to me. Niccole and Trace I want to say thank you from the bottom of my heart, your willingness to help a complete stranger is remarkable. This is a business and owners that care about the community they are in, and I saw that first hand. read more

Oh....my...god this is THE WORST SERVICE I have ever had!!! They treated me so horribly. My insurance company was trying to get me to use these guys and they gave me a rental that was 20 years old. Then they wouldn't work with me when I was having issues with the tow yard. They were going to tow their 20 year old vehicle because "the owners" wanted it back. I'm not sure who "the owners" are but they must've borrowed their 16 yr old sisters car. Not sure who has better better customer service. Them or Comcast? What a freaking nightmare in an already stressful time. If you like being in an abusive relationship go to this place. read more

I recommend this auto body shop to EVERYONE! I had just got into an accident and called my insurance company and Dave Seljestad and he got to me at the site of the incident right after my tow truck. He drove me back to the auto body shop and took amazing care of me. Everyone there was so caring and helpful, and I got hooked up with a great rental car. I think they went so above and beyond for me I would never go anywhere else. read more

I've been to Valet twice now after a recommendation from a tire shop and I can't say enough great things about them! They are the best in SLC. read more

They were awesome to work with. I had gotten fed up with my headlamps being so cloudy on my 11-year-old Honda civic so I purchased new ones but I didn't want to take the chance to start tearing into the project and needing some tool or expertise that I don't have, especially after watching it on YouTube. I called them up and they said they could do it, I took the car and I had it done in less than an hour, and they even had fun with the lights that I purchased to replace my previous highbeams because they had separate colors and even flashed like emergency lights if you hit the high beams three times, which they got a kick out of. I like them well enough that I actually referred my wife to them to help out with an interior problem she's having with her car. Definitely would go to them. And pricing was fair and they were completely honest. read more

Trace and his team made having body work done as easy as it gets. Great service, fast turnaround and they even brought my car to me since I was in a time crunch. I highly recommend them. read more

I had one of the best, if not the very best, customer service experiences of my life at Valet Auto Body. My car was damaged by another person while parked and the team at Valet made a very frustrating situation much, much less stressful. They were super friendly, helpful, honest and timely with their service. My car looks better than it did before it was damaged! You never really know what to expect with car repair / service shops, but I would recommend Valet Auto Body to anyone. You will not be disappointed with the quality of service and the way you are treated from the moment you walk in, until the moment you walk out! Thank you so much, Valet. read more

Awesome work. Professional service. I took my Jetta in there for some simple repairs. Not only did they repair it, they repaired my door as well. Very friendly and informative. They gave me information on what steps they were taking and how long it would take. Hopefully the need doesn't arise, but if needed I will be going back! read more

AMAZING! Their customer service and quality of work is top notch! I had a small scratch on the back of my new car and Valet took it and buffed it out and it looked brand new! I couldn't even tell there was a scratch on the car before. Dave was so nice and friendly and incredibly helpful. He was available and worked around my schedule. THANK YOU Valet Auto Body for doing incredible work and being so nice! I'll recommend you to everyone!! read more

I had a dent in my door and took my car in for the repair. I was expecting they'd have to sand it down, put in some bondo, and then sand and re-paint. I was delighted when they said it was no big deal and they just pop out the dent. I left the car with them for a few days and was thrilled with their work--they popped out the dent and no matter how hard I looked I could not tell where they did the repair. The work was flawless! These guys do great work, are pleasant to work with, and are fair in their pricing. Good job Valet!! read more

The team there is courteous, informative, and provide an outstanding overall experience. Had my wife's Porsche 911 in for a replacement part on the front bumper. Not only was it installed perfectly - but at a great price! Nothing but care and concern shown to me and my family! Great place to do business! read more

Valet Auto Body has the best customer support I have ever experienced. If you are like me and know nothing about how auto insurance companies work, then trust me, take your car to Valet and they will take care of everything. I can honestly say I'll never go to another auto body shop again. read more

I've been to Valet twice now and I am very impressed with the quality of work and customer service. I trust them enough to literally hand over my keys and walk away into my rental that is arranged to arrive when I do. I don't need to ask any excessive questions like I would somewhere I wasn't so sure of or get over involved with insurance because they take care of it all. Shane has always been very involved in the work on my car and he is just a superb person -- very kind and patient. He is clearly experienced and knowledgable, covering every detail and making calls to update me regularly. The shop is also connected with the best sub-contractors in the area like windshield and muffler services. I have recommended this shop to all my friends and family...there is absolutely no going wrong with them! Additionally, I had quite a unique situation picking up my car when it was finished this last time. I rolled up in a 16ft moving truck with a trailer on the back of it not knowing how I would get the car onto the trailer by myself. I mentioned this before I arrived and Shane was there with a technician friend (I'm so sorry I can't remember his name right now) ready to help me! They loaded the car so securely and offered me some tips before my big haul to Oregon...all for no extra fees and all knowing that I probably wouldn't be back since I was moving. I couldn't believe the generosity from these men -- all done with a smile and well wishes. It was such a major help and relief for me to have this favor done...one of those things that make your heart swell. Shane treats the customers like Valet is his own company when it is not (I thought he was one of the owners) and that is remarkable. The owners are very lucky to have him! Good work, good people, GREAT business model. read more