This is a horrible horrible horrible gas station. I was trying to buy a soda and pump $50 in gas…read moreand I tried to pay for a $100 bill and they told me no one uses "cash" anymore, which I know is not true otherwise why would I have cash on me? Then I asked to speak with the corporate manager and the shift manager there lied and told me he was the corporate manager which I know is another lie because the corporate manager wouldn't be working at the gas station. Anyways, I went to the Shell right down the street and they accepted my cash and I was able to pump gas there. If corporate gets a chance to see this, train your employees to not be so ignorant. I will never pump at Chevron again. I will be pumping my gas at Shell from now on.

This is one of the few gas stations left in the Museum District. All of the others have been ran…read moreout of business due to the increasing homeless population. This gas station however is not immune to homeless people. Please be aware you ABSOULTELY will be asked for money. Guaranteed. Hands down. No questions asked. And more than once.

BUYERS BEWARE: The…read moreauto mechanic here is a scam artist. BUYERS BEWARE Shell Gas Station, 920 Richmond Ave., Houston, TX 77006 On March 23, 2023, I brought my F-150 in because it had a water leak; this Shell Station auto mechanic told me the AC UNIT was leaking. This gas station auto mechanic said we could fix this the right way for $2,200 or the cheap route for $400.00. He stated the correct way to fix it was to remove the dashboard steering wheel, cut some wires to access the leaking AC unit lower valve, and replace the gasket. Then this auto mechanic stated that the cheap fix would be putting silicone around the lower AC UNIT valve for $400. This conversation occurred next door (900 Richmond AVE) at 3:35 PM when I initially dropped off my F-150 that morning. BUYERS BEWARE Today, March 28, 2023, I took my F-150 to my local auto mechanic shop (Crossview Dr, Houston, TX), and they said they had never heard of removing the entire dashboard to replace a leaking AC unit gasket with confused looks on their faces. They ran the AC unit diagnostics, checked for leaks, inspected the vehicle, and determined the windshield was leaking. I'm glad I DID NOT pay this lying auto mechanic $2,200.00. BUYERS BEWARE. Sincerely, Howard Venuto Retired Firefighter FYI: This is being reported to the Attorney General's Office, KPRC 2 NEWS, BBB "Better Business Bureau," and Harris County DA fraud department. Some of this was captured on my F-150 Dash cameras (For legal purposes), because people lie and video cameras don't. BUYERS BEWARE

This place was a complete total waste of time and money. Some birds had a field day on my car and I…read morehoped that the car wash could help make her sparkle again. I was hoping to get the deluxe carwash package, but alas, the card reader was not working. I regret to inform you that I was stuck with what my limited cash could afford... the $6 basic car wash. Or maybe I should call it a car moistening package because that's about all it did. Didnt even dry my car! I left carriage with a multitude of remaining poop spots on my car body and windshield, as pictured, and headed over to the gas pumps to manually remove them myself with the nasty brown water in between stations. If I return to the shell car wash, which I do not intend to do, I will make sure to get the deluxe package or a hand washing service.

I don't typically take the time to write reviews, but after my visit to this 7-Eleven location, I…read morefelt genuinely compelled to make sure these two employees get the recognition they fully deserve. From the moment I walked through the door, Marquisia and Jasmine set the tone for what great customer service actually looks like. The store was immaculate -- spotless shelves, clean floors, everything organized and well-stocked. It's clear these ladies take real pride in their workspace, and that kind of attention to detail doesn't go unnoticed. What truly stood out, though, was their energy. Both Marquisia and Jasmine radiated a warmth and positivity that made the entire visit feel genuinely welcoming. They were upbeat, engaged, and attentive -- not just going through the motions, but actually making customers feel seen and valued. In an industry where that level of care is rare, it was refreshing and impressive. Their customer service was nothing short of spectacular. Every interaction felt effortless and sincere. They were helpful, knowledgeable, and kind -- the kind of employees who make you want to come back not just for the convenience, but because of the experience they create. Marquisia and Jasmine are exactly what every retail location strives for and so rarely achieves. They are a true asset to this store, to their team, and to the 7-Eleven brand as a whole. If leadership is reading this -- these two deserve to be recognized, rewarded, and celebrated. They are raising the bar every single convenience store out there.. 10 out of 10. I'll absolutely be back.

They charged me $100 when I was only supposed to pay $20!! I tried calling but it said that this #…read moreis out of service so now I'm going to have to go back to the gas station which is a 30 min drive from my house and ir sucks that I can't show a receipt because they didn't even give it to me!!!!

Cashier was rude and refused use of restroom, even though I just purchased a tank of gas and had…read morewalked in to select a soda and snack.

The woman behind the counter is extremely rude. It's my 2nd time coming here thinking maybe she was…read morehaving a bad day the first time but same thing today. I was trying to get a item and instead of helping she made excuses that she couldn't help because of her back. I got one and she told me maybe I should "just go home" Ummm WOW. So I put the item down that I did have and left after my car was full of gas. Go home? Terrible customer service. I will never come here again. I'll go out of my way to find another location.

I'm a shell of my former self since using this Shell…read more This is located in the heart of Montrose next to Alabama and it's usually a little more expensive than some of the other gas stations around, and sometimes it's mid-price. We like it, but it's not too special.

Man behind the counter was completely rude, stared at me the whole time I was in the store, and…read morestarted yelling at me because "I was taking too long" won't be coming here ever again

I live at one of the high rises right next to this gas station. The employees are some of the…read morerudest people I've encountered working in a business setting. Victoria in particular has uttered several extremely offensive remarks towards me for absolutely no reason upon checking out or leaving the store. I assumed the first time she was just having a bad day. Turns out the owners for both gas stations at the end of the street are the same, and Victoria works at both locations, the Shell and Chevron. After around the fourth time, growing angry I threatening to complain on her, and now I've intentionally gone out of my way to avoid the location and warn all my friends from attending such a horrible business. This is ridiculous and truly sad because the convenient distant alone could have held me as a loyal customer. Fear of verbal abuse for frequenting your local gas station should never have been an issue. The first mutters were just catty, bizarre things, but by the last time I went it was just inexcusably offensive. I will not repeat the slur she spat at me due to my prominence in the yelping community and the desire to remain unaffiliated with the offensive slur. Victoria needs to be let go because the baselessness of attacking me certainly infers I'm not the only one suffering this abuse. It's obvious after witnessing Victoria's physique that she not only lacks respect for customers, but also herself. Chevron you better learn to treat your customers with respect and decency otherwise offended customers such as myself are surely not returning!!

The gas at this service station is pretty pricey compared to what I pay at my regular Chevron near…read moremy house. You'll be looking at paying $2.09 for a gallon of gas, but I cannot complain too much since its good quality and not watered down like at Shell. However, this facility only has one unisex restroom and boy does it smell awfully bad like urine. Also, there's urine all over the floor and usually the seat stays up for the men who uses this restroom here. There's absolutely no seatcovers for the toilet seat, so you would have to squat, but please watch out for the urine on the floor, you don't wanna have to step in that. The guy in front was OK, he showed no emotion and didn't talk much. He wasn't your average friendly neighborhood cashier of what I'm used to, but he was pleasant enough for me to purchase gas. At the pumps, there's plastic gloves and even a mini TV, to keep you occupied while you are feeding your car his/her "nutrients"in order to run. The gloves are for those germaphobic individuals who rather not touch on the pumps. Great location, but with a few pumps it can get crowded very easily.

I went to get my car inspected and the old lady behind the counter would not accept my insurance! I…read moredidn't have it printed so it was a digital copy and she refused to accept it! This was my second attempt to use this location- never again. She was so nasty and rude about it. GET WOTH THE TIMES OR RETIRE!!!

T-Mobile Tuesday paired with Fuel Rewards for Shell...Whooooopp whooooop…read more.. I think I live here now!!! Lol. I am at this Gas Station quite often. T-Mobile Tuesday combined with Fuel Rewards is amazing. At this particular Gas Station, I have been able to save in upwards of $.20 per gallon. This gas station is easy to get to; however, not to be confused, because there is like maybe 1 other Shell Gas Station in the area! I prefer this one because it is more affordable than the other. The only thing that was wonky was that I came to the gas station one day, intended to pay with cash and could not because the inside was closed and it was maybe 6:45pmish. I will look at the hours of operation next time I intend to pay cash. I just utilized another form of payment and was still able to get my discount. There are quite a few pumps and I have never had to wait, which is good. The Gas Station is situated on 2 major streets, so you can get to it easily. There is also a garage attached to the gas station. There are always cars for the garage, but its not junky or too clunky. I will be back for sure!!!

Small and dirty gas station. It really needs an update, or as my sister the oil and gas exec would…read moresay a "re-branding." Don't bother going to pump #4 if you're paying with a credit card, the screen display is always broken. Their prices aren't exactly competitive, but that is usual for a Shell. At least you can get a .10 cents off a gallon discount with your Kroger card.

BEWARE!!!! BEWARE!!!!!BEWARE!!!!!!BEWARE!!!!!!BEWARE!!!!!BEWARE!!!!!!!!!!!!!!!…read moreThis location has been stealing money from my back account this entire week. I just filled a police report. Don't use your credit or debit card at this location. I haven't physically been to this location in over a month, this was the last time I bought gas with my debit card. I have gotten two separate charges and have filled a police report and an investigation with both Shell and my bank......

I decided since I didn't like this station, that I'd Chevron all ties with them. I hope that's…read moreokay. We're not fans of this gas station at all, and the reason why is price gouging. Can you believe that when you are paying 2.05 or 2.08 10 miles away and 2.15 one mile away and even 2.20 half a mile away, that you will pay 2.89 or 2.99 or 3.09 or 3.19 right here? Unbelievable right? Like I said. Price gouging. If it wasn't for the fact that they've been handy for a couple of things I needed on a couple of occasions I would give them one star.

I have always experienced very good service with the exception of the encountering of the homeless…read morepeople in a regular basis. However, with the recent on-site security, the panhandling has discontinued. This is great, thank you Chevron management. James

If you want to put a ring around a letter that's somewhere between J and L in the alphabet, then I…read moresuggest you Circle K. I'm not a fan of this Circle K and I never have been. And Circle K is supposed to have decent standards and this one seems to cut corners and overcharge and nit-pick and so that's why I'm not a fan, even though gas prices are around average. And as the other user said, don't get soda here. It tastes like water. Added a star because in an emergency it's here and that helps.

Went in to get the 79 cent polar pop soda. This place waters down their soda, you can see the Coke…read moreis much clearer than usual when it's coming out of the machine.