This was the first time I've taken a car to a professional detailer & I don't think I have to look…read moreany further. Will absolutely be continuing my business w/ Berto & team. Called him on a random Monday to set an appointment Friday morning. Dropped the car off at 9AM & picked it up closer to the end of business day. It was a new to me 2012 BMW 135i & he understood me fully when I told him I wanted to make it mine. Thank you

This was my first time using Berto's Detailing, and I understand why they have such strong ratings…read more I brought in our white car after it had been covered in dried, sticky berries from a tree. The residue was extremely difficult to remove, and the car had not been fully detailed in about two years. For a quoted price of $250, Berto's team removed all the hardened berry buildup from the roof and completed a full interior and exterior detail. The results were excellent and well worth the price. During my inspection, which Berto personally asked to observe to ensure I was satisfied, I noticed a section of white paint (approximately 2 x 3 cm) on the roof had been accidentally lifted during the berry removal, exposing the black layer underneath. It was clear they had tried to paint over it with white paint to make it less noticeable, but it was at risk for further peeling and a drop of the white paint had dripped onto the surrounding black trim. Berto immediately asked how he could make it right. He handled it professionally. He made the detailing complimentary, took the car to his auto body shop, matched the paint using the VIN, and fully repainted the affected top panel. The repair took two days and was generously scheduled around our work commute. He also offered to pay for a rental car, though we did not need one. Given the condition of the car and how long the berries had been left on, I recognize the job was unusually challenging. What stands out is that Berto took full responsibility and corrected the issue completely. I would return and recommend his team without hesitation.

Love my clean car! Thank you Auto Pride Burlingame…read moreAfter we were done we checked the cleanliness and looked perfect

very disappointing and unfair business practice…read more i've been a member for over 3 years. after changing my vehicle, they told me i have to buy a new membership and are keeping the value of the unused days i already paid for. if you cancel my membership, you should not keep money for services you are no longer providing. i asked for a fair solution, such as transferring the membership or providing a prorated credit/refund, but instead i was simply told to buy another membership. this is not how you treat a loyal customer. i strongly recommend people think twice before signing up for a membership here

When the rain stop, I decide to do the car wash again. Enjoy the services , and seems it is the…read moreraining day, not many people come here, it was a good experiences

We thought all Quick Quacks were going to be the same, let me tell you, they are not. This location…read moreis the worst one I've visited. Quick Quack isn't cheap, nor that great of a value but we only use it when I'm a rush and it's on the way. We got a one-time wash, and they wrote on our windshield. When pulling in we noticed that this location has two lines, and that everyone was only in the right lane. The employee came up to spray the car barely hit our car. It was basically a light sprtiz. Then going through the car wash it was as if they just poured the cleaner and the water on our car. The brushes did nothing. When exiting the car wash, it didn't even remove the markings that the employee wrote on our car. Our car did *not* look clean whatsoever. We paid for a service that we never received. Save your time and money, go somewhere else.

I have a 2019 Jetta with a 13.2 gallon tank and somehow the pump read 13.6. Seems like a someones…read moremaking some extra money on non calibrated pumps.

I was visiting this cute town from Santa Cruz. I needed gas, my windows cleaned and I had spilled…read morepowdered laundry soap on my car matt. I pull in clean my window, shake out my Matt in the trash can and was about to get $80 in gas. The mean, rude, awful little woman that works there came out to yell at me in front of everyone " there's a car wash across the street, go there. Don't use our squeegee for your Matt". she stated at me aggressively and with disgust. It was completely inappropriate, rude and very aggressive. I felt disrespected. I took my business elsewhere and will forever tell everyone I know to never go there. She needs to be fired. She works with the public. Needs customer service training. She is still glaring at me from across the street. I'm pumping gas at A and A

I needed to get my corporate car washed and detailed while I was in Burlingame for a doctor's…read moreappointment, and Ducky's was the closest option. I'm so glad I stopped here! For $39, they washed and detailed the car, and they did an amazing job. I was honestly impressed with the quality for the price -- $39 for both a wash AND detail is a really good value, especially in the Bay Area. Unfortunately, my company only gives us a $35 monthly allowance for car washes, and there isn't a Ducky's close to where I live, otherwise I'd absolutely make this my regular spot. Great value, convenient, and the car looked fantastic afterward. Definitely recommend!

I really want to give Ducky's 5 stars because the team here is awesome, and it's the main reason I…read morekeep coming back! The staff is extremely attentive, thorough, and a general pleasure to deal with. They consistently go the extra mile, ensuring every spot is wiped down, including door jambs and SUV roofs. On top of that, indoor customer service is impeccable; they recently went out of their way to resolve an issue with a promo code that wasn't processing correctly. The only reason I am withholding that 5th star is an issue many other reviewers have noted: the vacuum station bottleneck. With two queues and three stations each, six cars could theoretically be serviced at once. However, they simply do not have enough staff assigned to the vacuuming area to run both queues efficiently. Because of this understaffing, workers have to finish 2 or 3 cars in one queue while the other line sits completely idle before rotating over. This creates long wait times and leads to missed opportunities for Ducky's. I know I and many other customers would visit much more frequently if the intake moved faster, so this staffing shortage is directly resulting in lost revenue. I love supporting this local business and truly want to use your services more often. Please assign more staff to the vacuum stations and streamline the queuing process to boost efficiency and volume!

Juan did an amazing job on my car, he performed a paint correction, ceramic coating, and full…read moreinterior detail, and the results were incredible. The paint looks brand new, and the interior looks spotless. He was professional, detail-oriented, and clearly takes pride in his work. I'm extremely happy with how everything turned out and would definitely recommend him.

Juan is a class act! I contacted his business to see if detailing could restore my son's car…read more Juan was super responsive and came to our house promptly at 8am the next day to inspect the car. He used an instrument to measure the clear coat on the hood and roof and confirmed that it was missing and would require repainting. Although I was unable to use his services for detailing the car right now, I appreciate how responsive he was to my messages and in coming to my place. He was very helpful in advising me how to protect the car and in arranging to get me a quote from a body shop to have sections of the car repainted. Juan is very meticulous and thoughtful and it's a huge plus that he provides his services at the customer's premises.

Been going to this place for 30 years and sorry but I got a flat tire I was doing all I could to…read moreget my car out of there and they called the police nothing I could do lucky the cops were nice about it but the man was yelling at me and totally u profession al they dont care I get it but how rude terrible experience

I was a gas station and carwash customer for years. The carwash isn't great, but is the only one…read moreclose to me. Then one time, I had a gear issue with my car and apparently didn't go through the carwash in the allotted time. As soon as my car emerged, the attendant was filming me with his phone and told me rudely that he called the police and they were on their way. I had accidentally stayed too long and prevented the next person from entering. Instead of asking what happened, he instantly treated me like a criminal as if I purposely took two car washes for the price of one. Instead of just letting the next person go through, the attendant made me go to the man's car and get his ticket, go to the kiosk and pay for the next carwash, and give the man back the ticket. The entire time, threatening me with police and treating me like a criminal. Absolutely unbelievable. Neither I nor my family will EVER go back. I doubt the other guy will, either.

Stopped in for air in a tire as my TPMS light went off for left rear…read more I found they had an Air pump with swipe/tap to pay at a cost of $3.00. That's right $3 fucking dollars for AIR. I promptly drove up the street and checked a couple of other stations and the Chevron had free air. Greed abounds in 2025, even for gas station air.

Keep an eye on food you buy from here Panino Prosciutto Cheese was sell-by 4.6.25 and its still in…read morethe refrigerator being sold on 4.22.25

Phablo is fantastic with his work…read more He showed up right on time per text message, went right to work on my BMW m235i, understood what I was looking for, and went right to work. He spent hours with all kinds of tools and, from my brief view from the window, dug deep into my rims and tires and every nook and cranny of my pride and joy. The end result was - well, like a brand new car! After the deep clean, we pulled the car into my garage, and then the magic happened. Phablo waxed and polished and worked his magic until my car really did look like the day I bought it. I had unfortunate tree sap and overspray with nature debris - he clay-bared this to a near-new finish. I'm so impressed with his attention to detail and timely text updates - he gives me the "I'm done@, and voila...car is presto - liked new! Great guy and great work. He sent me a text hours later with a short note and such a nice touch: "Thank you for letting me detail your car". Class!

Phablo did a deep clean on the interior and exterior of my Chevy Volt. I was very happy with his…read morework. Good communication and invested a lot of time cleaning up my dirty vehicle. Never rushed the job, and the end result was excellent. Thank you!

Kevin has been helping my mom with her older car for several years, and I've also had a great…read moreexperience bringing my own cars to Ma's Auto. I used to go to TW Automotive before the owner retired, and since then Kevin and his team at both the Burlingame and San Mateo locations have been incredibly helpful with my 2000 Toyota Camry (which I sold in 2021) and now my Lexus NX300h. Over the years, they've helped me with issues big and small--from random flat tires and a smashed side mirror to a hit-and-run repair and routine maintenance. They have always been courteous, responsive, and very timely, both in getting the work done and in meeting the timeframes they promise. I also really appreciate that they are clear and straightforward about what needs to be done, what can wait, and what to expect in terms of scope. It's reassuring to have an auto shop I can trust, especially for both my mom's car and my own. I highly recommend Kevin and his team.

This is my first time dealing with Ma's Auto and I am so pleased with the services provided by the…read moreentire team. I started sending couple of pictures to Mrs. Ma after the unfortunate incident occurred. She asked me to send few more pictures. I then received the detailed quotes from Lawrence Ma. I was not in the mood to read all the details. Mr. Kevin Ma called and explained the quotes to me and his explanations really helped me make the decision whether I should file the claim with my insurance company. I took the car in on Friday July 17th and was told the car would be ready on Friday July 24th, the latest. I was so happy when they advised me the morning of July 22nd that I could pick up the car at 4:30 that afternoon . The damages were completely fixed and the car looks like brand new. The quality of services from Mr. and Mrs. Ma, their son Lawrence and the repair team was excellent. I am happy I made the decision to use Ma's Auto Body for the first time.