Fill the receipts at the pumps. It's rude for the staff not to take a minute to do this and expect customers to wait in a long line to get a receipt to use the car wash. This is a repeat issue. read more

Stopped in for air in a tire as my TPMS light went off for left rear. I found they had an Air pump with swipe/tap to pay at a cost of $3.00. That's right $3 fucking dollars for AIR. I promptly drove up the street and checked a couple of other stations and the Chevron had free air. Greed abounds in 2025, even for gas station air. read more

Keep an eye on food you buy from here Panino Prosciutto Cheese was sell-by 4.6.25 and its still in the refrigerator being sold on 4.22.25 read more

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Horrible customer service! Anny was rude! Even though two people wear ahead, he decided to take care of another customer, even though we talking is our turn ! But he completely ignored us ! read more

Worst experience ever. Maria shouldn't work there if she won't help customers. She refused to help me after I had paid for gas and a car wash. Free refusing to help, she canceled the car wash I had been trying so hard to get. I had my young daughter with me and the employee wanted to start a fight. read more

Good place. It is as expected for a gas station. Nice, but nothing stood out specifically

If I could give 0 stars I would. piece of crap gas station & employees. Requested air for my emergency flat tire and was not provided. paid the scam of $2 and afterward found the nozzle to be broken. knocked on the glass several times and the attendant completely ignored me. Had to drive another mile on a flat tire, but the OG Asian at the valero on broadway hooked it up with air. read more

2.5 stars rounding up Carwash-- Use to be $12 and now it's $15 Did the job but soap was still remaining on the side mirror and dripping down to car door, couldn't find the timer to know when the dryer will stop either Serranonte Blvd Shell is better read more

Stopped in here to refuel the rental vehicle - so I would be all prepped the next morning to return to vehicle to the rental car facility at SFO. Paid at the pump with a credit card, refueled, and was on my way. #BayshoreShell read more

Bayshore Shell - Gas Stations Near Me - Burlingame, California

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Glen is such a hard worker. He signed me up for the rewards program which is super helpful. He told me about the promotions and what I can get for my rewards. He's always super kind and helpful. I am so gteatful to have met him. read more

One of the worst places to go if you are looking for good service especially for regular customers. I go here all the time and am a heavy Shell user with a Loop membership. Heavy user of the carwash as well. I get free washes with my loop membership all the time( 5-6 washes every month). They treat like the air is some kind of a hassle for them. All they have to do is press a button once or twice if it doesn't work the first time. But no, they think it's some kind of a favor. This is required by CA law for customers at any station. If you need air or good service go to the nearby Chevron or Valero at Broadway. They have good service and free air no questions asked. I am never going to go to any Shell station anymore because of these guys. Like they say, one rotten potato spoils the whole bag. If you want customers learn to treat them well, especially the regular ones. read more

I went to the car wash on May 12th, my car was damaged on the right side all the way down, I filled out entry report three times, dropped off three incident reports three times, heard nothing went in several times and asked the so-called manager who owns this place and give me their phone number please they gave me the phone number to the people who deliver the candy and walked out the door and I look back in and they were laughing I'm disabled 61 years old and try to keep my car looking very nice called my insurance company they said we can't guarantee your monthly won't go up you should check with the gas station and get there insurance company phone number so I went back to the gas station three times ask for their insurance company phone number and the people who own the establishment shell is the owner but I guess there is a person who runs it for them and I can't find out who they are cuz nobody will tell me the truth beware of this place because they will play games with you I'm going to have to go to the courthouse and take them to small claims court is what I'm being told, I've been good to these people and most of the workers have been good to me but I don't know what to do now I spend at least $150 a week there and they still won't be honest with me I don't know what to do I'm stressing so much over my car and being treated like trash it's not right I don't know what else to do so I have to do what I have to do I guess it sads me to think that they would treat me like this​​​​​​​ read more

Beware of the car wash scam. They entice you to buy a carwash in exchange for a discount on gas. What they don't tell you is that the carwash voucher expires. Shady! read more

The manager of this gas station said their car wash is fine because the car after mine had no soap on it their car wash did nothing but leave a form of soap all over my car and they would not refund me. The manager at this gas station is the worst. She is rude. She dresses like a slob and has no respect for customers. I hope the owner reads this. read more

Horrible. Paid for gas and a carwash but screen on pump said "see cashier for receipt" a saga that unfortunately didn't end well. There was already a line outside of people waiting, as the door was locked. Many people just gave up and left, so I called the phone number. The rude employee that answered let me know she was on her lunch so I'd have to wait 25 minutes for her to get back. I asked if she could just let us in to get the receipt, and she reiterated that she cannot let us in while she's on her break. Ridiculous. So I waited the 25 minutes. The car wash sucked of course. read more

This place is pretty ridiculous. It's so tiny. When I went inside I though they were going to have a lot of snack selection, they didn't...I thought they were going to have food like hot dogs or nachos and stuff, they didn't...they didn't even have a large selection of drinks, and if they did they were way too overpriced.... read more

Bayshore Shell - a gas station with cars parked in front of it - Gas Stations Near Me - Burlingame, California

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Pump #2 may have a credit card skimmer. The front of the pump was loose, clearly indicating that it's been broken in to. Not thinking anything of it, I used my credit card to buy gas...within an hour, I had a $1700 charge at Best Buy! read more

Last weekend I had a very bad experience at this station that included both the front desk, and getting gas. After speaking with the staff I asked for the manager, and was refused. A man who the lead attendant said was the owner (Varish Goyal) was about to drive off. I asked if I could speak with him and he walked over and wrote down a phone number and email address and said he was leaving but would be back Wednesday. I waited until the date he indicated I should call to alert him to the incident I called the phone number and it had a message that said he "did not check it frequently" and to call his cell phone number (which he did not provide.) I also sent an email to the email address he gave me and have not received a reply to my email. I am still awaiting a reply to my concern, a valid contact number and email. read more

The reason I give 1 star rating is because there is no 0 stars option , I asked a cup of hot water, and the cashier say yes , it's 25 cents. That's fine but when I bring the cup to the registration, she charged me $1.89 , I asked her why , she said : business is business. There is ice cup over there , thats $.25. That's fraud . I won't come again read more

Rude lady in the front counter. I understand that she might be miserable at her cashier job, but when a someone, regardless if they are a customer or just another person, is asking for help in a very courteous and respectful way (in this case with the car wash not working properly), its only fair to also give, at the very least, some respect back. Being condescending to other people doesn't get you far in life. read more

Late at night this place is totally ghetto fab. Got taxis lingering, strange characters dropping in and out. THe interface to the gas kiosk is so worn out that some of the buttons dont work unless you take like a pen tip and press them. Shit needs to get fixed big time. At least gas gets dispensed. read more

Usually i go here everyday but since neither of there restrooms are available, gosh im tired of this. In my experience its employees that decide to make restrooms unavailable not ownerers cause owners want you to have every reason to stop there. Is outrageous and now i go and find a place that offers a restroom when i make purchases. read more

Cool gas station very limited selection hoping they get more variety as i come here alot because it is down the street from my work read more

Bayshore Shell - Side shot - Gas Stations Near Me - Burlingame, California

Ghettotastic. Actually, I know of 2 other gas stations that really should get that title, but I'll save those for their reviews. Found out about this place recently because my friend needed to put gas in his car on the way back to the South Bay from SF. Gas pumps had really loud broadcasting blaring from the "TV screens" on them--is there any way to turn the volume down? This time, I needed to put gas in my car on the way home from SF, since my gas light came on near the airport on the way up to SF. Didn't fill up my tank in the city because it's usually more expensive, thinking we'd hit this place on the way down. Well, we pull up to a lit up gas station with ALL of the pumps covered with plastic wrap that says "out of order." WTF? Why are you even open? This place is useless to me (I'm guessing they stayed open for the convenience store part?). We left & found other options nearby on the other side of the freeway. read more

Gas pump #8 malfunctioned while I was using it - pumped very slowly, then the cutoff valve failed, spewing gasoline all over me, my car, and the pavement. I notified the station attendant, who was overwhelmed with customers. As I left there was a line of cars at pump #8, and no one was responding to the incident to suspend use of the pump or to fix it. I breathed gasoline fumes all the way home to San Francisco and had to take my asthma inhaler when I got there. Isn't there some way to report this problem??? read more

Does a brisk business due to its proximity to the rental car agencies so be patient. You'll see a bunch of folks that cut their time too close so they are driving (and acting) like jerks. Gas was the cheapest that we'd found though we hated the forced advertising at each pump. It was like LOUD commercials that you couldn't turn off. The inside area for snacks seemed small but I was just there for the gas so it didn't bother me. read more

I used to come here all the time because it's on the way home from work, it's cheaper than the 76 station, and there is a live person working late at night when I get off. My debit card will flash 50-75 bucks when I buy gas at the pump even if I'm only getting 10 bucks worth, and sometimes it takes days to get that money back so I like to charge it at the counter. Unfortunately the last three times I have come here I think the graveyard employee has been sleeping in a back room or something. Her car is parked out front, the lights are on, but the bathroom key is sitting in the change tray and she is nowhere to be found. I'm stuck looking for gas elsewhere. :\ read more

If i can give it a zero star .. i would. I got gas at this location on 2/23/15 and ask for a receipt, which is only prepay receipt so it does not provide how many gallons purchased for my work's expense report. I didn't notice it till i filed the reprot. I called back a week later and talk to a gal who tells me that they can't get me a copy becuase it's passed 5 days. She didnt feel very confident in providing that answer and was seeking guidance in spanish to her co worker. So i called Shell's corporate office and they told me this shell is a franchisee location. But they can provide a hand written receipt by the manager. Called back and spoke with a guy and asked to speak to the manager. The "manager" got on the phone and was the same gal i spoke with before. I asked for the manager and she said she is the manager and she says she can't provide the copy. I told her that her corporate office says that the manager can provide a hand written receipt, which means they can see the information of the receipt, just maybe not able to print it out. She said to come in then. I requested the receipt to be faxed/scanned and email to me. Gal claims that there is not fax machine there. I also ask her if you dont have a fax machine, how does she receive invoices from her vendor. She then says oh it's broken. I refutted her claim based on the call earlier regarding her asking for help form her co worker and reqeust to talk to the manager. She then says she's the assistant manager and that Martha, the manager is not available at the moment. I asked if Martha can call me when she's available. Gal told me to call at 3pm. I told the gal to give my info to the manager to give me a call when she's available. Since i'll be calling at 3 anyways, i dont know when the manager is actually is avialable. For as far as i know, the manager is sitting there twiddling her thumb. read more

I usually do not come to Shell gas stations but since moving back tp the Bay I have been coming here for about a month. The ladies would see me and greet me . But this time one older Mexican lady that works there I've never seen before was very rude and obnoxious. I was using the rest in thete about ten minutes tops and heared someone outside who just tried to open the door. He asked if someone was in and I answered yes. Then about 5 minutes past and I was done and coming out he complained. This shell person started banging on the door saying this was not a public bathroom. I know that I'm a paying customer I always get stuff there. So when I came out words in English were exchanged, then she spoke in spanish. She assumed I didn't understand wrong, this is YELP I can not repeat what was said about me but it was downright rude and un called for. So I puchased my last coffee, scratch offs, car wash which I told co-workers and friends to come here and other drinks here. read more