When the rain stop, I decide to do the car wash again. Enjoy the services , and seems it is the raining day, not many people come here, it was a good experiences read more

We thought all Quick Quacks were going to be the same, let me tell you, they are not. This location is the worst one I've visited. Quick Quack isn't cheap, nor that great of a value but we only use it when I'm a rush and it's on the way. We got a one-time wash, and they wrote on our windshield. When pulling in we noticed that this location has two lines, and that everyone was only in the right lane. The employee came up to spray the car barely hit our car. It was basically a light sprtiz. Then going through the car wash it was as if they just poured the cleaner and the water on our car. The brushes did nothing. When exiting the car wash, it didn't even remove the markings that the employee wrote on our car. Our car did *not* look clean whatsoever. We paid for a service that we never received. Save your time and money, go somewhere else. read more

None of the vacuums work, the towels are never replenished with new ones. Free loading Uber or TCP drivers hog the spots and wipe their vehicles with the free towels. Place is a joke. I want to say it due to the customers who are uncivilized but it all falls on the owner as well as the folks running the place. Example: Just returned from a Vegas trip. Took rental to a place called WOW car wash. Same concept as quick quack. Place was clean, easy to use and all the vacuums worked!! As well as plenty of fresh, clean towels. The craziest part was the vacuums were free!!! read more

Honestly I thought all quick quack locations are all the same..nope completely wrong! To the customer service to the actual wash itself and the they fact they charge you $5 to vacuum... I will be coming here again.. read more

Quick Quack Car Wash - Wash time! - Car Wash Near Me - Millbrae, California

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On Friday afternoon, only the left side of the car wash was operating; the right side was closed. This resulted in a very long line. Furthermore, the operational left side did a poor job: it left streaks and scratches and failed to rinse off all the foam. When I asked the attendant to open the second (right) side, I received no response. read more

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I'm extremely disappointed with this car wash and will be canceling my membership. I drive a brand-new 2026 vehicle with power-folding mirrors. I intentionally fold my mirrors IN before entering the wash for safety and to prevent damage, especially after hearing from coworkers whose mirrors were damaged here. Unfortunately, the wash system aggressively forces my mirrors OUT every single time. That kind of repeated outward force will eventually cause damage. It's not a matter of "if," it's "when." What's even more concerning is that I've been told the company claims they are not liable for mirror damage if the vehicle is older than a certain number of years. That policy does not build confidence, especially when the equipment is clearly strong enough to override factory safety features. I simply wish the machine would spin in a direction that reinforces mirrors folding IN rather than aggressively pushing them OUT. Until this is addressed, I cannot justify continuing my membership. Also on a side note-----$5 for vacuums? Ok well that's 16% additional from the base $29.99 monthly membership if used once per month BUT I can't even use THE VACCUM even if I want to pay THE EXTRA $5 since people just use the vacuum spaces as parking to dry off their vehicles and not vacuum. read more

Quick Quack Car Wash - Aggressively fold out my mirrors - Car Wash Near Me - Millbrae, California

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We've been to Quick Quacks all over and this one stood out the most. This week I'm in Millbrae and after paying $24.99 for a wash they wanted an additional $5 for 5 minutes of vacuum time? This is a first time I've seen this. And no microfiber cloths? Luckily I had my own cloth in the trunk and had to still manually scrub off some bird poop their machines didn't wash off. Different vibe from all the other locations, not as friendly. We will definitely not be returning to this location. Rip off compared to other locations and unsatisfactory wash. read more

Quick Quack Car Wash - $24.99 for a wash with no vacuum included. - Car Wash Near Me - Millbrae, California

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After battling to get in line on a Saturday for 15 minutes because only one wash lane was open and paying $16. I am incredibly disappointed with the quality of the wash. It looked as though only the tires were cleaned. Visible dirt still left on the hood and top of the car appeared to be untouched by water. Not only that but there were no clean towel to use to even try to wipe the left over dirt off. We left with a still dirty car. read more

Quick Quack Car Wash - dirty still on the top of the car. - Car Wash Near Me - Millbrae, California

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Tap payment doesn't work, and didn't a few months ago the last time I was here either. The attendee tried multiple devices. If they can't get something so basic working, can I trust their machines won't damage my car? The year is 2026, even senior citizens selling knitting at the flea market can take Apple Pay. read more

Do not use quick quack in Millbrae. I have had a membership for many many weeks and their overhead brushes that cleans the windshields and top of the car have not been working for weeks. I went to have my car washed today and as I was checking in I specifically asked if the brushes were working. I was told yes they have been repaired. That was a lie. The overhead brushes were STILL not working. I inquired why they lied to me and their response was that they were repaired. I said that was a lie and then they said well only one side was working. Unfortunately when I specifically asked the question I was in line for the left side which is the line that was not working. They didn't say this line still doesn't work would you like to move over to the other side, NO they totally LIED to me and said it was repaired. The employees here will lie to your face do not patronize. After I posted this I read another post complaining about having to pay to use the vacuum after having paid a high price for the wash. The stores response was that they have always charged for the vacuum. THAT IS ALSO A LIE. When theyn first entered the Millbrae market and for years they did not charge for the vacuum. THAT WAS ANOTHER LIE!!!!!!!! AVOID MILLBRAE AT ALL COSTS. Go to South San Francisco. Cleaner facility and all of their equipment works properly. AVOID MILLBRAE AT ALL COSST!!!!!!!!!!! read more

Doesn't really clean my car Specially the license plate area or the trunk area! Does not dry well when blower drives through My main complaint is when I was trying to speak to someone when I called the 800 number And specifically when I was trying to cancel my account and it took me months to finally get cancelled! Will not refer nor recommend QQuack sorry , NOT sorry! read more

The worst phone bot customer service this side of Comcast. Y2K bot that couldn't understand a single word, address or city...utterly worthless! And their site says "open" but when I drove by there was absolutely no one there! Operate or close or sell because as of today you're not being of service to the community , you're hurting it! read more

This place was terrible. I had decided to go based on its website description, which said it included free vacuuming and tire cleaning (Lucky Duck). Well, I get to the Milbrae location and the attendant says that vacuuming costs an extra $5. Even kinda joked about how bad it was that the site was outdated. I'm kinda annoyed but decide to pay for the Lucky Duck level at $24.99 (website said $22.99) to get the tire cleaning....cuz I'm already deep into the long line. Afterwards I saw that the tires weren't at all any cleaner. Car wash was just so so clean. Huge suggestion: update your site and do a better job at cleaning with some initial manual scrub down like other car washes. read more

Quick Quack Car Wash - Tire wasn't cleaned like at other car washes. Still had a ton of spot on the tires. - Car Wash Near Me - Millbrae, California

Was quick yes but not worth it. Paid 14.99 to have my license plate bent. Although most of the grime was taken off still some residue. I could've gotten pulled over for my license plate if I didn't stop to dry my car off read more

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It took 5 arduous months to cancel my membership-- the online process was misleading and lacked transparency, so I made the trip to ask for it to be done in person, assuming it was completed in good faith. To my surprise however, I was charged for it again and again every month, so I called customer service to inquire and it took them over 30 minutes to complete such a simple request. To make matters worse, while I was already awaiting callback from a supervisor because only 2 of the 5 additional months I was charged for was refunded, I was unable to obtain a final wash with an email confirmation stating validity of my membership through today (5/3/2026). Hostile and unfounded accusations from an employee by the name of Julissa were just the cherry on top. read more

The kid working the hose right before you enter was just on his phone and barely sprayed the front of the car.

Ran my car through their car wash 3 times and car is still dirty. I am not impressed. read more

It was my very first time at this location and I really loved the service, the employee Alana, was really nice, helpful and friendly. Definitely recommend coming here!!! read more

When are you finally openning the second lane? It has always traffic in this location since one of the two lanes is closed. Also why do you charge extra dollars for the vacuum? I like and respect the staff here though read more

Amazing practical , fast, hard working staff. I use all the time!! Very low wait time and kids work there are very friendly.

It's $20 for a basic car wash, and it doesn't even clean the bird crud off the hood. C'mon! read more

Quick Quack Car Wash - bird doo doo not even cleaned after the wash - Car Wash Near Me - Millbrae, California

- Bad service. The worker is chatting and not moving the cars through. - Bad system. Even though they have two machines. They have only one worker that does the intake of both lines of cars. And the employee will check in multiple cars from one line only and allow several cars in one line to go through first, while the cars in the other line that came in before the other lines have to keep waiting. read more

I am a user of Quick and Quack car wash. I am very happy with their services. The service, the one thing that I want the managers to be aware of is that bydesign the tire dressing on the passenger side is below standard at the Millbrae, San Bruno and Hayward location. I want everyone reading and using Quick Quack to be aware of. Especially the Black Car drivers like me. Managers are trained to give you lip service. read more

I went to quick quack because everyone says it's a great wash and it had vacuums. The vacuums BARELY sucked up loose dirt. Barely any suction at all and doesn't tell you if it read your card. I finished driving through the wash and pulled up to the vacuums to see that my car was still covered in a layer of dirt. The entire roof of my car was still FILTHY and i had to hand scrub bugs and bird poop off myself. What a waste of $25. Expensive for a car wash too. Not worth the stop. $10 washes at the gas station do a better job read more

I came here around 3:25-3:30pm, on June 2nd. And as I was being directed/guided into the tunnel for the car wash, my left tire hit some kinda metal like object, maybe a barricade. And my left front tire was wrecked. I wasn't able to get a car wash and I had to wait 2 hours for triple a to show up, and tow my car to a mechanic. Almost all mechanics close at 5pm, however the triple an agent took me to a mechanic that closes at 10pm. I had to pay 130 dollars for the repair. I cancelled my membership on that day. I waited for the incident report agent to respond back. But they never sent any e mail back. I was told by a staff member, they will reimburse me for the repair. But I never heard from them back, and lost 130 dollars.... read more

Quick Quack Car Wash - Car Wash Near Me - Millbrae, California

They Broke my mirror and didn't pay. Don't go there, if they damage your car, they will not be responsible, is at your own risk read more

Quick Quack Car Wash - Broken mirror - Car Wash Near Me - Millbrae, California

Best car wash in the bay! I have been using this car wash for many years. The pay by month deals isnthe best. I can wash my car every day if I want to, and it doesn't cost me anything extra. I l9ve 8t. Helped by Alana. read more

My car had been sitting out in the driveway for a few weeks so it had some bird droppings and tree debris spots on it. I decided to spring for the $29.99 Ceramic Shield premium wash. The wash tunnel seemed rather short and the water temperature was tepid at best. Reached the end and my driver's side mirror was flipped forward so I had to roll down the window to pull it back. When I rolled the window back up it was covered in dirty water. When I got home I found out how dirty the rest of the car still was. Total ripoff. Quack quack never going back. read more

Quick Quack Car Wash - my dirty "washed" car - Car Wash Near Me - Millbrae, California

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Car came out super nice smelling and clean. Stayed clean for weeks even after washing since I got the second tier wash with the wax. Only 3 stars because I think the washing arms scraped paint off the back end of my car :( read more

Cancelled contract without any valid reason. Service has become sloppy Paying for details That does not deliver read more

I went there to vacuum my car. The credit card sliding charger would not take so I sided a few times and the vacuum finally started. The charge was $5 for 5 minutes and I only got 5 minutes and it stopped. I checked my credit card and I was charged $5. I didn't think much of it until I got my statement and I was charged $45. I am in the process of disputing it. I just wanted to give people a warning before you get service there. read more

Closed for repair. Constantly broken - equipment failure with all aspects of the wash - blowers, spinners - and always a line read more

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I haven't had a car wash in months... someone recommend this place. The wash literally took 3 minutes. So quick and easy and it definitely got all the gunk off of my car! Would definitely come back again read more

Place was terrible. The wash damaged my car trim and I opened a ticket for review / repair. After a month, I heard nothing and called back to a call center that said I had to wait for the location to call me back. After 2 months, I finally got a reply saying they wouldn't take responsibility. On top of it, the car wash was pretty weak and my car was still dirty. I've had far better car washes at my local gas station car wash (which also has never damaged my car). read more

Quick Quack Car Wash - Car Wash Near Me - Millbrae, California

This place is fantastic! The staff members such as Jennifer and Isaiah are the main reasons I keep coming back. Thanks to this place, my car is always clean! For the most part the vacuum cleaners work. Occasionally, due to over use, some do require some TLC but without a doubt, Jennifer and Isiah are "Quick" to take action. Cosmetically my pathfinder isn't aesthetically pleasing, but the inside is absolutely fabulous! Thank you so much for taking good care of me. And in return I'm able to prove a safe clean and comfortable experience for my passengers. Warmly, Michael C read more

Quick Quack Car Wash - My favorite place to clean my car! - Car Wash Near Me - Millbrae, California

Scam. Can't even get the bugs from a recent road trip off. If a car wash can't clean the bugs off from the front end of a vehicle, how do you expect it to "clean" anything else? I've reached out for a refund and conveniently haven't heard back. Not surprised. Waste of money. Also, got to love the automated responses to reviews! replied within 30 second of posting. So genuine. read more

Quick Quack Car Wash - Car Wash Near Me - Millbrae, California

It's okay- Salty service but fresh car so it's worth it. I'm from small town of Sacramento where the quick quack staff is always very friendly no matter which location I go to. I really don't need the most friendly car wash staff to make me happy but just noticed the difference. Vacuums cost here as well, no free vacuum! But the wash was good. No complaints. Can anyone tell me WHY my license plate is ALWAYS dented out after I leave any location??? read more

Quick Quack Car Wash - Car Wash Near Me - Millbrae, California

I came back for another car wash today. This time I wasn't as impressed and to be honest, a little disappointed. I got the "best" wash again and it left my car super soapy and still dirty at the end. I was able to talk to the worker about how my car was still dirty and soapy and was able to get a second wash to fix the issue. At that point, I also learned vacuuming is NOT FREE at this location or the one in South City. Their general website for all Quick Quacks is listed on their yelp page and says it's "free at nearly every location". It does not specify which locations require you to pay for vacuuming. Unfortunately, even after the second wash, my car was still very soap. (see photos). Both times I went to the one on the left side which makes me think maybe I should have tried the right side instead? Also, the green light to signal us to go was not working on the left and to be honest I really thought I was about to hit the car in front of me because my car kept moving forward while they were just sitting there. I understand with inflation and all that prices have to go up. Within 3 months from my last wash at this location the "best" wash went from $19.99 to $21.99 and it went from free vacuums to $5 for 5 minutes. I do not mind paying a few bucks extra for the wash if that means the vacuuming is still free. To be honest, 5 minutes is barely enough time for vacuuming too especially if you have mats and a trunk. So in reality, it would be closer to $32 total if I actually wanted to spend more $$ on vacuuming. I know if I had the unlimited pass it would be a better deal, but having to pay for vacuum each time won't cut it for me. With that price, I know there are other car washes in the area that would actually wipe your car dry and vacuum for you instead. read more

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Just updating my review since I've been back a few times and my carwash experience has been decent. It's not perfect since it's been automated, but it does the job. The people who spray your car before it enters the car wash don't really do much. Seems like they are only there to make sure the tires get onto the car wash track correctly. I miss the people at the end of the carwash who wipe down and vacuum the car. read more

This place used to be awesome, and now it's anything but. This is the third time I've come through and my car still had multiple dirt spots left on it after a $30 car wash. Today, the kid in the front tried to get me to sign up for a recurring membership THREE TIMES before he accepted my no for an answer. Why am I paying $30 to tell you what I want three times in a row? I'm glad his pushiness didn't budge me, because my car was still dirty afterward. I watched as the rotating brush inside the wash didn't even touch my car, and I had to hand dry the whole car by myself because the "dryer" left it sopping wet. And now they charge $5 for vacuums??? My ass! No thanks. Never again lol. Buying a cleaning kit on Amazon tonight. read more