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Valentine Shoe Co

3.0 (2 reviews)
Closed 10:00 am - 7:00 pm

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6 years ago

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Shoe Cobbler - New sole

Shoe Cobbler

4.8(672 reviews)
10.5 mi

This is by far the best service I have ever received. I dropped off my red bottoms and they were…read morefinished in two days. I had the red bottoms replaced and they look brand new!!!! I will be sending all my friends here!

**** EDIT**** READ THE NEGATIVE REVIEWS BEFOR YOU MAKE A DECISION TO BIRING YOUR FAVORITE SHOES OR…read moreBOOTS HERE! Picked up my shoes Friday everything appeared to be amazing. I was so happy. My boots looked great. He cleaned them up nicely. The heels looked great too. These are my absolute favorite shoes, Lord & Taylor. On to Saturday. I was in my shoes for a total of 3 hours. About 2 hous in is when I noticed they were peeling. I was getting so many compliments on my shoes and I looked down and I can see the peeling pieces poking out the side from under the ball of my foot. I contacted Rafi first thing Monday and sent him a text with video. He is taking no responsibility. I feel like he was trying to do a good job. He replaced the heel tips and I believe he used some kind of cleaner on the shoes which caused them to peel . I definitely would not trust this business with expensive shoes! I went here because of the high revenues but I neglected to read the bad ones that include pictures of the workmanship or lack of. Big mistake! I feel bad about editing this review because so many people had bad experiences with him initially and initially my experience was great until I had a problem. Then he got defensive and deflected any and all responsibility. He has offered to try to fix them, at my expense, but I would no longer trust him after this experience and after reading and seeing negative reviews and pictures. ***** Initial Review before wearing my beautiful shoes***** Been sitting on 2 pair of boots and 1 pair of heels in need of heel tips for some time now. Special event comes up and I want to wear those heels so badly. So I went in search of a shoe repair / shoe cobbler. Found the most welcoming individual here at the Shoe Cobbler in Norco. He is friendly. He is fast. He is efficient. He went above and beyond, not only to replace my heel tips but to bring my shoes back to their Glory Days. All in all I highly recommend this business. If you are in need of shoe repair you will not be disappointed. Don't throw those shoes away bring them back to their Glory Days! Hahaha. This is not a paid for review. He stands by his word and so do I.

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Shoe Cobbler - Inside the store

Inside the store

Shoe Cobbler
Shoe Cobbler

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Arizona Leather Interiors Clearance Center

Arizona Leather Interiors Clearance Center

4.0(23 reviews)
2.2 mi
$$$

What a disappointing experience with the warranty department…read more I ordered two custom leather chairs in July of 2021 and they are absolutely stunning. I loved the sales experience with knowledge staff and trusted that for $3000 per chair- over $6000 total- I was going to get exactly what I wanted. We've enjoyed the chairs and they are the center piece to our home's decor. Unfortunately, one of them has had a structural issue that Justin Sprouse, who is either the operations manager based on his email signature or VP of operations according to his LinkedIn, has been aware of since December 5th. Justin has reviewed the photos, and claimed he went over it with his tech and that the repair would cost about $100 to have them come and fix. Seemed reasonable, that for $100 the repair was being done essentially under warranty, although I didn't see anything about a deductible or co-pay in the warranty. The original request for service was December 5th and it took over ten days to get it approved. Ok. Fine. Then I was told 5-7 days to get it scheduled for repair. Not ideal, but ok. Fine. I keep emailing and leaving voicemails and hear the same old, blah blah blah holidays (mind you I started my service request December 5th)... Blah blah blah you're too far (I'm less than an hour away from the store I bought these chairs from) blah blah blah "it's our process..." More than a month since my original request, no repairs scheduled and no follow up from anyone unless I keep asking and all I've gotten is the run around, until Justin finally sends an email today (1/10/25) saying "If you're unhappy with the time it takes to get this service done, you are free to find a technician on your own and have them repair for you." Yikes. So much for high level customer service. This is the kind of attention to detail I'd expect from a big box retailer like Jerome's, not a boutique store that makes custom furniture and targets high end clients, promising better quality and better customer service like Arizona Leather. Frankly, it's quite off brand. I'll update if they ever honor the warranty... But I can't recommend purchasing a custom leather chair from a company that can't honor its warranty in a reasonable time frame.

This is a perfect place to look for so many types of furniture that you want, including beautiful…read moreArizona Leather couches, rockers or chairs, and really nice home decor too. The service that you receive is like no other; extremely cordial, knowledgeable, and caring. You have to stop by and see the many different items that are in store for you! Really love this place!

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Arizona Leather Interiors Clearance Center
Arizona Leather Interiors Clearance Center
Arizona Leather Interiors Clearance Center - Customer service at it's best?  Not so much...

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Customer service at it's best? Not so much...

Valentine Shoe Co - shoes - Updated May 2026

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