Ordered my materials online and when they came I was missing one. I emailed the email on the packing slip, never got a reply. After a week I got on the website and found 2 phone numbers. Called the first one and got told they didn't deal with lost items or refunds and I needed to call the second number. The second number said they didn't deal with it either and I needed to call the first number. I told them they told me to call them. I finally got a supervisor email and emailed it. The supervisor gave me a 3rd phone number that went to voicemail and never got a callback. On top of this I spent 2 hours, talking to 4 people to get a parking pass $110 later and it doesn't work. I'm still having to pay for parking. Then I decide to drop the classes because I'm not playing their stupid games anymore and because of some situation with the ocpd I can't get to my car and leave for 2 hours and I was charged the extra 2 hours for parking and the person you get when you push the button to call for help told me to pay it and call the number to get reimbursed for it. When I called the number they said I should have talked to them over the call button and they weren't going to do anything about it because the situation wasn't their fault. I told them it wasn't my fault I was forced to sit in the lobby waiting for 2 hours when I would have gladly left but they just said well it's not their fault and hung up on me. The downtown campus of this college is a joke with 0 accountability for anything. read more