1. Vacuums and More

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Manchester, CT

Vacuums and More

1.0 (1 review)
Closed • Closed

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Response time

10 minutes

Response rate

50%

Services - Vacuums and More

Appliance installation

Appliance repair

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2 years ago

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I choose Home Depot over Loews and other stores because of the customer service I can get here…read more The selection comes a distant second, even though that's incredibly important too. My latest experience was to purchase both a ballast and T12 lightbulbs. I'm not afraid to ask for help and say I don't know something. I didn't even have to wait, someone came over and offered to help me. He told me where I could find ballasts and even said they are giving them away. He tried to first find me something on clearance as he wanted to save me money. When the one I was looking for was not there in clearance, he me the right one, which was about $18. I was looking for LED lights, but he convinced me that this might not be a good fit, today, because they were new and have not come down in price. This light is at the bottom of my stairs and won't be used often so I'll give it a few more months before I address LED lights again. What he gave me was the ability to get my bottom of the stairs lights back, not just a product. Home Depot does it well and that's why this is my home store for hardware.

First of all... Richard in appliances in Manchester is great! Knowledgeable, friendly, and…read moreprovided us with many 'tips'. He was the reason we decided to purchase the refrigerator here. HOWEVER... delivery was scheduled... the driver called at 11:45 to tell us they would be there in 20 minutes. At 12:00 I received a text stating "they could not complete our delivery" and someone would call to reschedule. WHAT?? Well apparently, due to a storm, there was a tree down on a street in our neighborhood (not ours) and the drivers chose not to detour the ONE MINUTE it would have taken them to go around the block. They just called 15 minutes earlier... they couldn't call me back??? I immediately called the delivery number they gave me and was told the drivers could NOT turn around, and the next delivery date was several days out. I went above and beyond to prepare for this delivery... even putting the old refrigerator right by the door for them. The drivers must be in the business of losing money for the company... after this debacle we immediately cancelled the order and purchased elsewhere.

Vacuums and More - appliances - Updated October 2026

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