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    Nice Guy Appliance Repair

    Nice Guy Appliance Repair

    (181 reviews)

    I had a great experience with Nice Guy Appliance Repair. Frank, the technician, was on time,…read moreprofessional, knowledgeable, and worked quickly. He was honest about the condition of my Samsung washer and gave realistic expectations about its longevity. I appreciated that he was patient and took the time to answer my follow-up questions thoroughly. My only feedback is regarding the initial communication and scheduling process. I initially left a voicemail and didn't receive a callback until I followed up, but they apologized and were responsive and communicative from that point on. I'm also someone who likes to compare pricing before making a decision, especially in today's economy. I appreciated the effort to answer my questions and provide the information I requested, even though at times I felt my many questions may have been outside of their usual interactions. Overall, I would absolutely recommend Nice Guy Appliance Repair for their quality work, honesty, and knowledgeable technician. I appreciate the service I received and wouldn't hesitate to use them again in the future!!

    We had a Whirlpool French door fridge and freezer that went out for almost a month possibly during…read morethe worst time of the year, and decided that we were going to get it fixed instead of buying a new one. Nice Guy Appliance Repair responded within the hour of us contacting them and was able to set an appointment for same day for Frank to come check out our fridge. He was able to quickly diagnose that our compressor was at the end of its life, and gave us some honest feedback/options and fair pricing. After talking it over, we decided to have Frank come out and replace our compressor with a new one. Parts came in fairly quickly (about 1-2 days) and Frank was able to get our fridge up and running again that same weekend. We now have a functional and working fridge. 10/10, I would highly recommend Frank and Nice Guy Appliance Repair for any appliance work!

    Joe's Appliance Repair

    Joe's Appliance Repair

    (241 reviews)

    Joe's Appliance came through for us. Joe showed up right on…read moretime, checked everything out, and got our built‑in Thermador double oven working again. Then he returned same day and fixed the ice maker in our Thermador fridge without any hassle. Super fair prices, chill guy, and just solid service all around. Definitely calling him again next time something acts up!

    I really can't say enough good things about Joe. He completely saved the day…read more Before finding him, I had already gone through several frustrating experiences. I first contacted an LG-authorized repair company, and the technician never even showed up. After that, I spoke with two other repair companies that immediately started diagnosing the washer without ever inspecting it. One confidently told me it needed replacement parts and quoted me $265 for parts and labor. Another insisted the entire detergent dispenser drawer had to be replaced for $350. Both diagnoses turned out to be completely wrong. But I think it's more accurate to say they were lying. Some people are willing to charge customers hundreds of dollars based on pure speculation and/or greed, instead of taking the time to properly inspect the appliance first. That's exactly what made Joe stand out from the very beginning. Unlike everyone else, Joe refused to guess. He explained that the only responsible way to diagnose the problem was to see the washer in person. That alone spoke volumes about his integrity and professionalism. His inspection fee was more than fair, and his repair pricing was just as reasonable! The washer is only a little over two years old, so it seemed unusual that it would suddenly need expensive replacement parts. The problem was that water would pour out of the detergent drawer whenever it filled during the wash and rinse cycles. Within minutes of arriving, Joe had the top of the washer removed and began carefully tracing the source of the problem. Watching him work was like watching an experienced physician diagnose a patient. He methodically examined everything, using his tools and flashlight to inspect areas most people would never think to check. The culprit turned out to be something no one else even considered - a piece of paper towel lodged inside the water distribution channels that feed the detergent dispenser. That small obstruction disrupted the water flow and caused the dispenser to overflow. No replacement parts were needed. Just careful troubleshooting, experience, and an honest technician who knew exactly what he was doing. That's Joe. What impressed me almost as much as his technical skill was his character. From our very first phone conversation, Joe was polite, respectful, and genuinely kind. When he arrived at my parents' home, one of the first things he asked was whether he should remove his shoes. It may seem like a small gesture, but it immediately showed us the kind of person he is: someone who respects both his customers and their homes. He arrived exactly when he said he would, kept us updated on his arrival time, and explained every step of the repair as he worked. He never rushed the job or treated us like just another appointment on his schedule. He even went above and beyond in ways he didn't have to. Before leaving, he took the time to slightly raise and level the washer to improve its positioning - something that wasn't part of the repair but that he did simply because he cared about doing the job right. One comment Joe made really stayed with me. After discovering that the washer didn't need any replacement parts, he told us he was actually relieved because he had been worried the repair might become expensive. That says everything about the kind of person he is. His first concern wasn't how much money he could make. It was making sure his customer didn't have to spend money unnecessarily. Once the repair was complete, he didn't simply declare the job finished and leave. He ran multiple diagnostic and test cycles to make absolutely certain the washer was working exactly as it should. That level of thoroughness gave us complete confidence that the problem had truly been solved. In all my years of hiring repair professionals, I honestly don't think I've ever met someone with more integrity, skill, and pride in his work. Joe treats people the way every customer hopes to be treated - with honesty, respect, patience, and genuine care. With him, we never felt like we were being sold something we didn't need. Instead, we felt like we were dealing with someone who wanted to solve the problem the right way. My parents are new to Riverside County but eventually plan to move back to Los Angeles County. We are all thrilled to learn that Joe also services customers in Los Angeles, because there's no question who we'll be calling if we ever need appliance repairs again. From this point forward, Joe will be our first call, and we will recommend him to our family and friends without a second thought. People like Joe are rare. He is honest, exceptionally knowledgeable, dependable, and takes enormous pride in doing things the right way. We really cannot thank him enough. He deserves far more than five stars.

    Mr. Appliance of Rancho Cucamonga

    Mr. Appliance of Rancho Cucamonga

    (97 reviews)

    We had a very good first experience with Mr. Appliance. As promised, they contacted us the day…read morebefore to set a time window for their technician, and he was on time. We were getting an error code on our dryer, and they told us the name of technician who would be arriving, and a picture as well. He contacted us when he was on his way, which is a nice courtesy. Andy is skilled in customer service as well as appliance service, and he represents the company very well. The problem was likely some blockage in the dryer itself due to lint buildup, but also might be in the exhaust hose to the outside. The initial visit was $149, and we were told that when making the appointment. For $51 additional he would open up the dryer and vacuum out built-up lint that may have accumulated over the years, and we opted for that, to eliminate that as a problem. He did a very thorough job, but also we are going to have another company clean out the vent since lint buildup is a serious fire hazard. They aren't cheap, but with cheap you often get problems. For us the price was reasonable to have it done right.

    Unbelievable nickel-and-diming from Mr. Appliance. I hired them to install a washer and dryer that…read morehad been in storage, and the upcharges piled up instantly. While the basic installation fee was $250, they charged me an extra $75 just to slide the existing machines 10 feet out into my courtyard because management hadn't moved them yet. On top of that, they heavily overcharged for the new installation kits (braided washer hoses and a gas dryer line). To cap it all off, the technician left the dryer door swinging open the wrong way, completely blocking the opening to the area. Now, as a disabled person, I have to awkwardly maneuver and dance around the door just to get into it and use the machine. When I called to ask them to fix this basic oversight, they wanted to charge me another $150. For a job that cost well over $500 with parts and fees, basic attention to detail should be included--not treated as an opportunity to squeeze more money out of a customer. Total price gouging for careless work.

    VacTech - homeappliancerepair - Updated September 2026

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