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Vac Parts Warehouse

1.9 (29 reviews)

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4 years ago

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2 years ago

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3 years ago

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5 years ago

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6 years ago

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5 years ago

They sent a part for a Bissell carpet cleaner, not a Dyson vacuum. Trying to get someone to call you back is a nightmare.

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4 years ago

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8 years ago

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7 years ago

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7 years ago

Never received the product I ordered and received no communication from the seller indicating any delays.

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9 years ago

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9 years ago

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7 years ago

Sent me a damaged part, absolutely excused themselves from coming to an amicable solution. Rude customer service.

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10 years ago

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8 years ago

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Elite Appliance Solutions

Elite Appliance Solutions

2.8(9 reviews)
3.5 mi

BEWARE. This company is highly unethical and basically running a service-fee scam. I hired them to…read morerepair an ice maker. When the tech arrived, I explained the error code and told him the pump was failing. He tried searching the generic model number, said he'd keep looking, and left after charging a 125 dollar diagnostic fee. He never called back. When my wife followed up, they simply repeated the model number of our own ice maker and told her that if we could find the part, they would install it. When I got home, it was obvious the tech never inspected the pump at all. I pulled it myself with guidance, and the pump model number was printed clearly on the part. I ordered the replacement on Amazon for 30 dollars and fixed it on my own. They claim the service fee covers inspection and diagnostics. He didn't inspect anything, and I provided the diagnosis when he walked in the door. They showed up, collected the 125 dollars, and made zero effort to help. It took four emails and a full week just to get a response when I complained. If they can't even check the part that's supposedly the issue, don't waste your money. Call a company with actual integrity. And if you want more context, look up the owner in the Rockwall County criminal records database. You'll see exactly why this operation is not trustworthy.

They came in to help so quickly! My dryer stopped working Monday evening, and they were out at my…read morehouse the next day. It was the heating element, and he had the part, and fixed it on site, for a very reasonable price. I have used them before with my ice maker as well. I love supporting this Rockwall business and they will be my go-to if anything else goes out in the future.

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Vac Parts Warehouse - appliances - Updated May 2026

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