Honestly, I don't trust a lot of businesses who deals with gold buying but Donald gave me the best…read morefeeling and information about my things including gold and diamonds and I was very satisfied with his price comparing to 3 other offers I got including one pawn shop. Check his prices before you sell to other place, you might get some extra $$$ here. You are welcome (-:

All of the staff are knowledgeable n very friendly. Great experience in a time of needread more

I can't recommend this business enough, they are always really kind and professional! Definitely a…read morenice lowkey vibe! They are always patient, honest and informative! Definitely the warmest and best customer service when selling golds/precious metals!

Fast. Easy. Fair. I had a bunch of pieces that my grandmother left behind, and I wasn't sure if any…read moreof them had any kind of value. They were so kind and understanding and patient and went through all of the pieces with me. They were really informative and guided me on what different options were for different pieces. Will definitely make this my go to spot for any future items!

This is a really very special place for me. Randy (owner), Mike ( excellent sales) and Carl (does…read morewonders with jewelry repair, cleaning, size or anything else you need done to make magic happen with your purchases) are ALL WONDERFUL and are true REAL People! I have found them to be honest when you are buying and not trying to CON you about the jewelry you are buying. They tell it like it is:) I have not been recently or been to the new building, but I already know if I was purchasing jewelry; this the first place I would start! They give excellent pricing, quality products, and they do appraisals on anything you buy. They offer a wide assortment of jewelry. Low end to the very top. There is something for everyone. Please stop by and just look. I am certain you will come out with something. Celia Herron

I stopped into Tidewater Diamond with a necklace whose clasp had broken (and I hadn't even bought…read moreit there). Will and another team member helped me right away, took it to their jeweler, and had it fixed within minutes. What impressed me most was that they wouldn't let me pay--just genuine kindness. Afterward, Will showed me around the showroom and immediately picked up on my jewelry style. The whole team was professional and welcoming - I'll definitely be back.

Got my engagement ring resized in 4 hours!! :D They were…read moreable to size my ring down from an 8 to a 5.5 and have it back to me in four hours! I'm so grateful, my ring fits perfectly and I couldn't be happier! Everyone there was really pleasant to work with, shoutout to Jill for her patience with answering all of my questions about the whole sizing process.

Sold some gold today and the wonderful folks at Segal & Co were very accommodating and gave me the…read morebest and most fair prices. If you have gold to sell, come here!

They are very professional; if your in a hurry, there is no wasting your time or trying to sell you…read morethings. They are very fair! Have not found a better rate when exchanging silver! Period! Jason Eddy

As my previous review stated, payout is the high here despite atrocious customer service. What I…read moresimply can't get over is dishonesty. I brought in a variety of estate jewelry- primarily small pieces, earrings and pendants. I was told all of it was fake maybe gold fill. I was about to scrap the items or toss them in a bag to sell for $5 bucks, but I had the sense to take them to two other places for verification. A few pieces came back as 18k and 14k. Although they might pay a little higher, this place can cost you hundreds by telling you your items aren't authentic. I would've appreciated if they said the items were too lightweight for them to purchase or if they had another reason, but to outright say that they have no gold content is horrible. You would think because they use an XRF machine their word is infallible, but the two other places I went use XRF too and they even showed me the results and gold content. I was in disbelief! Now I'm left to wonder if I've tossed out authentic gold in the past after visiting this place. Truly awful! BEWARE selling here, it could be costly Edited to reply to the butthurt owner: Saying children need to be leashed goes to show how classless you are as an owner. Buyers take note, don't bring your children. My kids were sitting minding their business, not running around. Furthermore, they weren't present for our last meeting. If 18kt is low karat gold, then so be it! Keep showing your character by replying with insults when you're called out for lying!

Had a great experience with my gold buying! It is family owned which makes me happy to support a…read morelocal place verses some big box corporation.

Great service, very efficient, surprised with how much money I got for jewelry I never wear or was…read morebroken. Takes sterling silver as well.

Had some sterling silver that I wanted to sell, and after reading the positive reviews, I came here…read moreand the experience did not disappoint. Was helped by Ed, who weighed and tested my items, then wrote me a check. It was a seamless experience and I will not hesitate to recommend this place.

Will strongly recommend this buyer to anyone. A completely first class experience. Knowledgeable…read moreand most importantly you get great payments. I was reluctant yet left feeling excellent. This is the place. Thank you!!

Called them on the phone just to get some information super rude unwilling to work with you. I…read moresuggest going somewhere else right from the start. Don't waist your time.

From the owner: We are Hampton Roads #1 Gold Buyer. We Pay Top Dollar for your broken and unwanted jewelry. We Buy…read moreSell and trade anything of value. All transaction are strictly confidential. We buy gold, platinum, silver, rings, bracelets, necklaces, earrings, watches, coins, and of course any scrap gold. Broken, bent, and tangled, no matter what the condition. We also offer repair and appraisal services as well as ring sizing. We offer Military discounts and lay away. We feature the popular game systems Playstation, Xbox and Wii as well as many games. Some of the items we buy sell and trade for are Collectible, Diamonds, all types of jewelry, Computers, Tv's ( Lcd and plasma as well) Cameras and Equipment, Camcorders, Rolex watches, Tools, Musical Equine, cars and boats. We offer easy lay away. Come in and check us out.

Martin was able to appraise two of my watches Tag Heuer and…read moreBreitling within one business day. The appraisal was very reasonable and I was able to submit to my insurance company. I recommend Spertner Jewelers for that along with their swift customer service!!

Great price, honest people. Very direct and not overly friendly, but they did excellent work for a…read morecompetitive price! I came in right as they were closing to pick up my order and they stayed open to make sure I didn't drive over for nothing. Great small business, very happy :)