Great service, very efficient, surprised with how much money I got for jewelry I never wear or was…read morebroken. Takes sterling silver as well.

Had a great experience with my gold buying! It is family owned which makes me happy to support a…read morelocal place verses some big box corporation.

Honestly, I don't trust a lot of businesses who deals with gold buying but Donald gave me the best…read morefeeling and information about my things including gold and diamonds and I was very satisfied with his price comparing to 3 other offers I got including one pawn shop. Check his prices before you sell to other place, you might get some extra $$$ here. You are welcome (-:

All of the staff are knowledgeable n very friendly. Great experience in a time of needread more

They were friendly and didn't make me feel weird. It was a comfortable experience and would…read morerecommend.

First time pawning. Felt embarrassed that I had to try and…read morepawn something. They were very kind, polite and welcoming!

Very happy with our experience. We sold a very small amount of gold scrap pieces. We were helped…read moreimmediately and the items were verified. It's an interesting process. We walked out with a check! Don't pawn gold or silver until you check out prices here! Very easy process and professional service.

Great experience. Highly recommended top price paid for the items I brought in customer service…read morecould not have been better ! And suggestions for the items they did not buy

I needed to get my engagement ring appraised for insurance reasons and was told by where we got my…read morering (Emily Warden) to come to Richmond Jewelers. I brought it in and they told me it would take about a week and they were done appraising it in about a day. I think it helped that I had all the paperwork that mentioned what kind of stones and metals were used in my ring. When I brought the ring in, I was helped immediately and given a yellow piece of paper to bring in when I returned. They asked for my full legal name and address. They gave me a call when they were done. When I returned, I showed the slip, got my ring back, and an appraisal sheet. They had me review the sheet to make sure everything was written correctly before getting the Appraiser's signature. This cost me $90, which after some research seemed to be the cheapest and most affordable cost for an engagement ring appraisal. It's a tiny shop with Carytown style parallel parking out front. The only downside about this shop is that it smells like cigarettes, but I was in and out of there so quickly this didn't affect my experience. Plus I got great service! I highly recommend visiting.

Needed batteries in my watches replaced and this is the closest place to me. It's one of those…read morethings - not many people need this service anymore but what a crime if they all go away.. They have a good selection of jewelry on display. But since I was on a mission I didn't pay too much attention. They service is friendly and they replaced the two batteries in 10 min time while I waited. I think the price is fair and they worked very fast. Definitely recommended!

Had some sterling silver that I wanted to sell, and after reading the positive reviews, I came here…read moreand the experience did not disappoint. Was helped by Ed, who weighed and tested my items, then wrote me a check. It was a seamless experience and I will not hesitate to recommend this place.

Will strongly recommend this buyer to anyone. A completely first class experience. Knowledgeable…read moreand most importantly you get great payments. I was reluctant yet left feeling excellent. This is the place. Thank you!!

I was very apprehensive going to pawn shop but Ed went out of his way to help me. Turns out I had…read morenothing of real value to sell but he still went above & beyond. Enjoyed talking to the staff & interacting with other customers. Really eclectic inventory selection too. Thank you!!!

just calling the place the lady was rude and condescending and didn't understand what I was trying…read moreto say

Neat little place. Mainly buys gold and such. However also has some pieces for sale. I ended up…read morebuying four nice little pieces for a good price. Will stop by whenever I am in the area to see what he has.

What a beautiful store and very nice people! They bought…read moresome items from us at a very fair price. They offer beautiful jewelry at fair prices!

I had several gold pieces from my charm bracelet changed to necklaces for my daughters. They also…read morewere there when I busted out crying when turning my fathers gold into other Jewlery. They were compassionate and patient . That was about 6 years ago and I'm headed back to them now for an update appraisal on a family ring. This is a jeweler you can trust!!I'm so glad they are still in business . Covid knocked many family businesses to the curb, so glad you are still going strong. Also I love just going into the store , it's like a beautiful museum!