I needed to get my engagement ring appraised for insurance reasons and was told by where we got my…read morering (Emily Warden) to come to Richmond Jewelers. I brought it in and they told me it would take about a week and they were done appraising it in about a day. I think it helped that I had all the paperwork that mentioned what kind of stones and metals were used in my ring. When I brought the ring in, I was helped immediately and given a yellow piece of paper to bring in when I returned. They asked for my full legal name and address. They gave me a call when they were done. When I returned, I showed the slip, got my ring back, and an appraisal sheet. They had me review the sheet to make sure everything was written correctly before getting the Appraiser's signature. This cost me $90, which after some research seemed to be the cheapest and most affordable cost for an engagement ring appraisal. It's a tiny shop with Carytown style parallel parking out front. The only downside about this shop is that it smells like cigarettes, but I was in and out of there so quickly this didn't affect my experience. Plus I got great service! I highly recommend visiting.

Needed batteries in my watches replaced and this is the closest place to me. It's one of those…read morethings - not many people need this service anymore but what a crime if they all go away.. They have a good selection of jewelry on display. But since I was on a mission I didn't pay too much attention. They service is friendly and they replaced the two batteries in 10 min time while I waited. I think the price is fair and they worked very fast. Definitely recommended!

Had some pre 65 silver coins to sell. Fair price, courteous service. Very knowledgeable gentlemen…read more No hesitation referring this coin store.

I went in a couple months ago and the gentleman was very polite and I walked away with some cashread more

Owner was very easy to work with. I had him resize 3 rings for me and they came out perfect! And he…read morecleaned them as well. Super nice guy and very knowledgeable and professional. I will be going back to see him next week with a couple of broken bracelets I need repaired.

These people really know the jewelry business. The store is very clean and well stocked. The…read moreattendant was very kind, caring and professional. I highly recommend.

Sold me a fake silver coin . Do not come to this shop . Not good at all the coin is Britannia. I…read moretested it fake.

Found really cool stuff for decent prices, the people there were welcoming and patient with us.read more

They won't call me back. I've left 3 messages. I filled out the online form 3 times. Maybe they…read morewent out of business.

I made an appointment the day before. I showed up and the door was locked. That made sense but when…read moreI rang the Ring doorbell there was no answer. I tried several times. I also called numerous times. After 30 minutes I gave up.

Honestly, I don't trust a lot of businesses who deals with gold buying but Donald gave me the best…read morefeeling and information about my things including gold and diamonds and I was very satisfied with his price comparing to 3 other offers I got including one pawn shop. Check his prices before you sell to other place, you might get some extra $$$ here. You are welcome (-:

All of the staff are knowledgeable n very friendly. Great experience in a time of needread more

Great service, very efficient, surprised with how much money I got for jewelry I never wear or was…read morebroken. Takes sterling silver as well.

Had a great experience with my gold buying! It is family owned which makes me happy to support a…read morelocal place verses some big box corporation.

Superior service and great prices at this boutique-style jeweler. Wonderful attention to detail…read more Mark completed my repairs to my total satisfaction. His appraisals were extremely helpful. I enthusiastically recommend Mark and Petersburg Jeweler.

Supporting a local small business did not go well for me. I dealt with multiple problems, but 2…read moremajor things arose. My items were not completed when promised. But worse than that, a ring that needed a small opal replaced was sized down 1 whole size (which wasn't requested.) Because gold was removed from the band, when Mark returned it to the correct size, the band is very thin. So disappointing.

Excellent very esay to work with plus they give some worth to diamonds which I never got beforeread more

Service. The woman I spoke to gave me wonderful information, I must say, I've never sold gold…read morebefore. She thoughtfully and thoroughly explained the process and I decided not to move forward with a transaction that day. If I ever do, I will go to them first.