I needed to get my engagement ring appraised for insurance reasons and was told by where we got my…read morering (Emily Warden) to come to Richmond Jewelers. I brought it in and they told me it would take about a week and they were done appraising it in about a day. I think it helped that I had all the paperwork that mentioned what kind of stones and metals were used in my ring. When I brought the ring in, I was helped immediately and given a yellow piece of paper to bring in when I returned. They asked for my full legal name and address. They gave me a call when they were done. When I returned, I showed the slip, got my ring back, and an appraisal sheet. They had me review the sheet to make sure everything was written correctly before getting the Appraiser's signature. This cost me $90, which after some research seemed to be the cheapest and most affordable cost for an engagement ring appraisal. It's a tiny shop with Carytown style parallel parking out front. The only downside about this shop is that it smells like cigarettes, but I was in and out of there so quickly this didn't affect my experience. Plus I got great service! I highly recommend visiting.

Needed batteries in my watches replaced and this is the closest place to me. It's one of those…read morethings - not many people need this service anymore but what a crime if they all go away.. They have a good selection of jewelry on display. But since I was on a mission I didn't pay too much attention. They service is friendly and they replaced the two batteries in 10 min time while I waited. I think the price is fair and they worked very fast. Definitely recommended!

All the reviews were correct! The people were great, chatty, funny & incredibly helpful. Beautiful…read morejewelry- antique, original, costume. They had it all in every price range. Also other small antiques. They buy coins , gold & silver . Their appraiser takes her time with each offering & then quotes a very fair price. I will absolutely be returning!

Walking into this shop is delightful in itself, as you enter you are immediately swept up by its…read morecharm and elegance. It was just minutes before closing and I was still given a gracious reception. I was a little embarrassed as I explained that I had brought a piece of costume jewelry that needed a repair in the chain, that it wasn't valuable except to me because a beloved friend had given it to me. The young woman that greeted me was reassuring and asked to see the necklace. She put it under her jeweler's light and magnifying glass and was able to repair it as I waited. If you have ever had a sentimental piece that you thought was ruined, and someone was able to repair it you will have an idea of the joy I felt when she handed the necklace back to me and I slipped it around my neck. This is what I know, from now on I will be stopping in at this lovely shop for any gifts I need. In this past year, I have made a personal commitment to avoid shopping online and instead I want to support local shop owners. They are the ones that invest in our community and I want to honor that. My reception and service that I experienced at "The Velvet Case" has increased my commitment to stop there first and I will be back often to celebrate birthdays, graduations, weddings, and new babies.

For well over 20 years, Treasures Through Time has consistently offered me the best appraisals,…read moreadvice and money as I have let go of so many items carrying family memories - jewelry, silverware, coins and foreign bills collected over decades by my traveling father. Larry, the owner, is impeccably honest and precise in his estimates and follows through even if 1-2 years go by as he searches for the right buyers and best prices. No need to go anywhere else! Thank you Larry!

I am extremely disappointed in Treasures Through Time. The first time my fiancé and I went into…read morethis store, the owners were very helpful and we found the engagement ring we both loved. After purchasing and receiving the ring, things really went down hill. I lost a diamond out of the side of the ring within a week of receiving it. When I called, I was unable to get ahold of the shop because their hours changed with no notice. When I brought my ring in to have it looked at, I was accused of "banging the ring around". I left the ring in the shop and decided to get an estimate of cost. However, the same day my fiancé and I decided to take the ring to his family jeweler because they would do the repairs for free. When I went back into the shop to pick up my ring, the owner told me I was confused about what they meant in front of a group of costumers even though I had a copy of the receipt saying estimate needed and told me he would deal with me later. I promptly left with my ring. I would not recommend Treasures Through Time unless you are just browsing or do not plan on doing follow up appointments.

Had some sterling silver that I wanted to sell, and after reading the positive reviews, I came here…read moreand the experience did not disappoint. Was helped by Ed, who weighed and tested my items, then wrote me a check. It was a seamless experience and I will not hesitate to recommend this place.

Will strongly recommend this buyer to anyone. A completely first class experience. Knowledgeable…read moreand most importantly you get great payments. I was reluctant yet left feeling excellent. This is the place. Thank you!!

They're always polite, always friendly, always helpful and always accommodating. I can't recommend…read morethem enough and when I see a bad review about them I wonder what the problem was with the person leaving the review because it certainly is hard to believe it's this business they're fantastic. Highly recommended!

Great people and they do great work. Had to have a rope necklace fixed, and it was completed…read morequickly and perfectly. And most of all prices were very reasonable compared to other jewelry stores in the area.

Do not go here, over the weekend when gold prices were down I got offered 380 for a 14k 6.7 gram…read morering. Today 8/10 gold prices are better and they offered 300 and oh btw the scales says the same ring is 6.5 grams now.

Quick, professional, and no nonsense. I sold some silver recently and the quote vs spot price that…read morethey informed me of on the phone the prior day was exactly what I received.

Amazing service, extremely helpful, very friendly, the woman up front is always patient and polite…read moreshe's wonderful. Definitely recommend. Everyone there is helpful, polite and very helpful

DO NOT DEAL WITH THIS COMPANY. I bought a guitar from them that arrived overpriced and dried out,…read morefor nearly $1000.00, they couldnt even be bothered to put in a battery to tune it. When I returned the goods, (well within the return date,) they refused to refund my money. claiming to Paypal they had not received the item back, but I have the DHL Express tracking and signature proving they accepted the delivery. They currently have both the returned guitar and my money. I strongly advise against using this company. I repeat they are not truthful.

I am ashamed it's taken me so long to write a review of James McHone Jewelry; they're awesome! I…read morehave been a customer of McHone's for over 20 years. Not only to they offer quality items at fair prices, the staff is fun and friendly, and most importantly knowledgable. They will also buy items or you can trade in pieces to go towards a new item - this is great when you are tired of the same ring, etc. I also love how they stock both traditional and quirky pieces - I can always find waaay too many things I love! If you are in the area be sure to stop by. Also to the guys out there, I highly recommend them for engagement rings - you will get a lot more bling for your buck! Cheers!

The staff is professional, knowledgable helpful, wearing masks. This business on Court Square,…read morewith its wood floors and beautiful jewelry, is an asset to downton Harrisonburg.

Update: After posting my review, the store manager called to offer a re-repair of my engagement…read morering. However, I have already had the repairs done elsewhere (as stated in my review) due to valid concerns over work quality. During the call, it was made clear that because the mistakes were fixed elsewhere, they would not be taking any further steps to make the situation right. This was a problem they created as what should have been a straightforward repair turned into significant damage that forced me to take matters into my own hands and seek repairs with another jeweler. While I appreciated the follow-up, it is clear that the situation will not be made right. Original review: I'm extremely disappointed in my recent experience with Schwarzschild Keller & George Jewelers. I brought in my engagement ring on June 20 for what should have been a simple and routine prong re-tipping, quoted at $100. When I finally picked it up on July 11 (after delays), the ring looked nothing like the one I had entrusted to them: the prongs were uneven, the center stone was crooked, there were visible solder marks, and the craftsmanship was shockingly poor. I was told the work would be redone at no charge, but the damage to my ring and the quality of the first repair made me uncomfortable entrusting it to them again. A second jeweler has since confirmed that the entire head of the ring now needs to be rebuilt, at a cost of $375, damage that would not have occurred had the original work been done properly. I first contacted Keith directly on July 16 to try and resolve this, and then submitted a message via the "Contact Us" form on their website on July 21 (which states someone will respond within 48 hours). As of today, I have received no response at all. The lack of accountability and total silence from the store is unacceptable. I now have to spend nearly four times the original estimate to fix damage caused by their own poor workmanship. I would not recommend this jeweler based on my experience.

Had an amazingly easygoing experience at Keller and George, as I waited my turn they patiently took…read morecare of every customer in order in a timely manner! Linda helped me with my watch so fast and was a joy to talk with! Another woman who works here offered me drinks snacks and a place to sit, while the manager briefly explained they were busy and how long it would be. Overall wonderful experience, I wouldn't go anywhere else to get my jewelry fixed!