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Cavalier Cards

3.4 (9 reviews)
Closed • 11:00 am - 4:00 pm
Updated 1 month ago

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1 year ago

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6 months ago

The owner is impolite and very impatient. Don't buy or sell your cards here. I believe there are other better card shops in Charlottesville.

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4 years ago

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2 years ago

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2 years ago

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4 years ago

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8 years ago

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12 years ago

Great sports store! Very nice people that work there and great card selection. Lots of UVA, redskins and nationals cards and memorabilia.

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13 years ago

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Michaels

Michaels

(15 reviews)

$$

I'm not coming back because of your lack of customer service (see the other one star reviews)…read more I came in last month to have a portrait framed. No escalator running up, only elevator, which was occupied. This is a problem for your handicapped customers. When I returned today the up escalator still wasn't working - so this is apparently "regular" service. YOu, Michael's, chose to be on the second floor in this mall. So YOU, Michael's need to keep your escalators running. When I came in six weeks ago, the service at your custom framing desk could NOT have been less helpful. Two men behind the counter were arguing (see other one-star post about custom framing employees being angry at each other). I stood waiting while they finished their spat and finally noticed me (invisible woman over 60 problem?). The young male who "attended me" was clearly new and didn't have a clue what was going on. He told me that frames the size I wanted could only be had custom. I told him he was wrong, that they could be ordered online - from Michael's. He didn't get it. I explained again that MICHAEL'S had it in stock online. He didn't get it. So I unnecessary ordered a "custom" frame I could have ordered online just to get the matter done. I never got a call back telling me the item was done so had to call myself. The explanation was a flood in the store, etc. No apology. So I returned to pick up today. First was the ongoing escalator problem. Second was in absentia workers. I went up and down the paper aisle looking for Japanese rice paper. Never found it. Not one person was available to help me find it. Two employees were dithering at the front desk. Went to custom framing. No one is there but a senior citizen couple. After about four minutes I asked them if there was someone working. They said they thought so but she had disappeared in the back. We waited longer. I finally hit the button for nonattendance which said "buzz here we will happily assist you". No one happily assisted us. The woman finally showed up. She couldn't help the senior citizen couple. They had nine small frames in front of them. They asked for a bag. She said she didn't have one (but didn't try to get one, either, or call the front) and left these poor people stuffing nine frames in their pockets. Unbelievable. My turn wasn't much better. She clearly doesn't want to work. At one point she muttered something and I said "were you addressing me? I can't hear you" and she had telling me to sign a receipt. She opened both orders (apparently upon instruction) without a comment so you learn you have to say "that's fine" I even had to ask if I owed Michael's anything. I didn't. I then asked her where Michael's might have rice paper. She said she "didn't know - it's out there if we carry it". Didn't offer to call the front desk. So I left (two employees at front desk were still on their phones) and checked - yes, Michael's does carry rice paper for $25.00++. I went on Amazon and ordered it for $3.99. This is why your store is failing.

Very poor service. Avoid the custom framing counter. They are angry with each other and that…read morespills over to their care of your art. No customer service here at the moment. Something has changed.

Cavalier Cards - hobbyshops - Updated May 2026

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