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    The End Games

    4.5 (22 reviews)
    Closed • 12:00 pm - 9:00 PM

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    4 months ago

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    2 years ago

    Excellent store and fantastic place to host games such as magic, D&D etc. huge clean space and wonderful customer service.

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    4 years ago

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    Ask the Community - The End Games

    Review Highlights - The End Games

    “Some of the things they offer here are: -Large tables for game such as Warhammer that include landscaping pieces to customize your game.”

    Mentioned in 5 reviews

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    Michaels

    Michaels

    3.3(16 reviews)
    1.2 mi
    •$$

    For weeks, months, nay, years, I was in search of reasonably priced 11x17 frames for my 11x17…read moreposters. I went to store after store but was coldheartedly rejected by the generic granddaughters holding sunflowers and puppies. But then, oh my goodness, suddenly the frames appeared... in Joel's office. Sadly they belonged to Joel and were holding Joel's posters so I couldn't just take the money and run. Also they were kind of high up on the wall and I don't think I could reach. Joel is tall. "Where oh where did you get those frames, Joel??" I asked. "Why, Michaels, of course," he answered, adding, "Duh!" No, he didn't really say "duh." He's very polite. So off I biked to Michaels, located conveniently in the nearby Barracks Road Shopping Center. Barracks Road is a great place to go to observe our dependence on foreign oil. You will see bumper stickers such as "My other car is also here at Barracks Road, because my family believes carpooling is un-American" and "I had to sell my other car to refinance my home mortgage and now it belongs to Bank of America." I took the escalator five steps at a time (see: Elf) and emerged on a large floor filled with everything. Gift wrap, knitting supplies, fall wreaths, wooden sculptures, halloween costumes, beach pails, posters, and yes, frames. So many frames! I walked around the frame section drooling for a while. ("Cleanup in aisle Frame!") Then I spotted the perfect 11x17 from across the room. I gave it a quick glance to see if it was looking at me too. It was! I approached it carefully, so as not to startle it. The $9 price tag begged, "Love me!" When we finally touched, I held it in my arms and we danced all night long.

    It seems unbelievable that a company like Michael's could have such poor customer…read moregrievance-resolution process. From the store employees, to Customer Care, and ultimately to the escalation/grievance service, I encountered an inability- or unwillingness- to resolve what should have been a very simple problem: a special-order frame that was canceled the same day it was ordered, and the resulting balance that should have been removed from a new Michaels credit-card account. I received the credit-card bill before I even received the physical card. A company reveals its true nature through how it treats its customers - not only when everything goes smoothly, but especially when something goes wrong. The quality of a company and its staff is demonstrated by their willingness and ability to listen, take responsibility and find a reasonable resolution to a customers problem. Unfortunately, my experience with Michaels demonstrated the opposite. After calling the store, Customer Care and the Escalation service, I was still left without a reasonable resolution to a canceled order. Thankfully, consumers today have many businesses to choose from. After this experience, I will never shop at Michaels and will take my business elsewhere.

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    Michaels
    Michaels
    Michaels

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    Shenanigans - Discover the latest Palm Pals plush collection at Shenanigans in Charlottesville, VA. Browse new character designs and return...

    Shenanigans

    4.2(23 reviews)
    2.3 mi
    •$$$$

    Be Super aware of the return policy. I purchased 5 items on Sunday. The baby wasn't thrilled by two…read moreof the items. Went to return two items on Monday and the they could not be returned because the box had been opened. One of the items was not even assembled and neither was played with. Tried to shop local ‍

    Bottom Line: Great toy brands and tons of variety…read more My husband and I went into Shenanigans because it has such high ratings, was located a 1/2 mile walk from out hotel and its holiday shopping season. I was impressed with the size of this toy store and excited to see that they carry many of my favorite toy brands like Folkmantis, Calico Critters and Ravensberger puzzles. They had a lot of fun sounding games I hadn't heard of as well. Aside from high quality toys and puzzles Shenanigans also had some really nice seasonal stuff like Advent calendars. My husband and I explored for quite awhile and finally landed on a Jellycat branded stuffed animal for a friend. For such a lovely store I would have expected there to be a little bit more in the way of service. For the fifteen minutes we spent in there the only acknowledgement we received was three words when we checked out - twenty-three seventeen. Maybe the employee was just having a hard day.

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    Shenanigans - Spin Brightz Color Morphing Spokes Safety may be the obvious goal, but dont overlook the "wow" factor you'll gain when your b...

    Spin Brightz Color Morphing Spokes Safety may be the obvious goal, but dont overlook the "wow" factor you'll gain when your b...

    Shenanigans - We've got a small shipment of NeeDohs! There's a limit of two per customer and they're available in-store only. See you soon!

    We've got a small shipment of NeeDohs! There's a limit of two per customer and they're available in-store only. See you soon!

    Shenanigans - Mini Dice These dice are 5 mm in size and opaque or translucent.
Assorted colors and style - each dice sold separately...

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    Mini Dice These dice are 5 mm in size and opaque or translucent. Assorted colors and style - each dice sold separately...

    The End Games - hobbyshops - Updated October 2026

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