Went here today and had one of the worst experiences I've ever had at ANY store. We found a calander we wanted to purchase and we go to pay and a couple is talking to the worker about a pretty expensive ring. She asked can I help you. I replied we just want to pay for this item. The customers that were looking at the ring allowed us to go ahead and pay. So the worker rung us up and it was a little over 20 bucks or so, I gave a her a hundred dollar bill and she opened the register and said I think this will wipe us out. So I took my cash back and proceeded to leave amd I was speaking to my wife and said Jesus Christ I can't believe that when the WORKER replied don't be rude just leave the store. I replied I'm not being rude just surprised that on a Saturday at 1:15pm that you don't have 78 bucks or so in change. Then she says my 100 dollar bill is probably fake anyway and then I got pretty ticked off because I am NOT. Thief. I've never had anything on my record and to be humiliated in a public store by an employee acusing me of attempting to use counterfeit cash. I asked her to call the owner which she kept refusing to do so then lied and said she was the owner when in fact she was most definitely not. She just kept telling me to take my fake cash amd leave the store. I hope the real owner watches her store cameras today at 1:15 and sees how this employee acted towards customers. We go to all the antique stores around here and have NEVER been asked to leave. If you want to judge me on my appearance because maybe I wasn't dressed to your level and you feel I couldn't afford to buy something in your store, that's your mistake. There is not 1 single item in your store that I couldn't pay you cash for if I chose to. But I can assure you one thing I will honor your choice to tell me not to come back and I can also assure you I will tell EVERYONE I can about this ordeal amd how we were treated. I will NOT be called a thief and when you said leave and take my fake cash with me that's exactly what you were implying. If you are the real owner of this business I would love to discuss this with you further so please reach out to me. 434-566-1762
So in regards to the owners response I say this. Post the entire video showing exactly what happened. You won't because everything I said was 100% true. I never said it was my appearance , I said I guess by my appearance the lying worker assumed I couldn't afford a real 100 dollar bill that's why she kept repeating it was fake. You failed to mention you have called me 2 times today to tell me to take down my reviews. You refused to go look at your own video proof that will show I'm not lying. I posted what happened and I did make a comment to my wife as we were leaving and said Jesus christ I can't believe this. The worker said don't be rude just leave the store. I stopped and asked are you serious, you asking me to leave because of that?? There were 3 people in the room when that happened. My wife, myself and the employee that claimed to be the owner. Once I was told to leave and take my fake 100 dollar bill and never return, yes I got loud and very ticked off and said a few things that I shouldn't have. That's the ONLY part the 2 customers in the store were aware of. They are regular customers of yours and from their perspective yes it looked as if I was causing a disturbance and I don't blame them for telling you what they saw. But I told you I will gladly delete the review if you simply look at the footage and then call me back and tell me I was still in the wrong. You refuse, you claimed you can't see the footage because you didn't pay this month. Which is also a lie, you have the ring camera system which even without the monthly monitoring you still have 100% access to all recordings. I even offered to come to your store as long as the employee wouldn't be there and walk you through getting the footage to pull up on your phone. You refused. I don't bash stores, I give honest reviews and have NOTHING to gain by lying on what transpired today. The offer still stands, look at the footage amd then tell me the worker didn't say my cash was probably fake and that she was the owner. I wish your store the very best, and am not doing this post to bash it only to make others aware of what happened. I apologize to you as a owner and hope you watch the video to see, this was not all on me. Your worker escalated this not me. read more