I came here a few weeks ago to drop off several garments. The older man that works here was extremely rude. He talked to me like I was a 5 year old. Very demanding. I decided to come back a second time to give them a try. This time he yelled at us for not bringing the garments unbuttoned. Like we are supposed to know this. We dropped off 8 pieces and when we came in he only gave us 7. When we tried to get the 8th he wanted proof and a detailed description. He yelled at us and blamed us for his error. He treated us like trash. And to make things worse there was dried crust like food on my pants. We are all about supporting local businesses. But this man shouldn't be running a business. read more

V.I.P. Cleaners - Crust like substance. Perhaps food. - Dry Cleaning Near Me - San Jose, California

I needed to dry clean my traditional Vietnamese ao dai from my wedding and was having a hard time finding a place that does spot cleaning because my dress had very delicate beadings on it. It was a very important dress to me so I was very nervous, but VIP Cleaners did an excellent job! They removed the stain on it while keeping everything in tact. The fee was also very affordable. I'm super happy with their work and highly recommend their service! read more

Asked a simple request to fold my favorite shirt and to not hang it after cleaning because I didn't want the neck area to be stretched out. He hung it anyways read more

Call back least after a while , did get my coat back thank you. Appreciate it least they gave it back

It has been way too long for me to write a review for this business. You see... I was desperately looking for a dry cleaning business to dry clean/ remove some stains that were in my sister's cathedral lace veil because I was wearing it as my "something borrowed" to my wedding. I called a few businesses and some quoted me over $40, that was without even looking at the veil. I saw that this business had some positive reviews and it was also closer than the other two places I called, so I decided to call. My call was answered right away and (wish I could remember his name) was so friendly, professional and what I appreciate most was that he was very honest. He (of course without seeing the veil) said come on over and I'll take a look at it. I drove to this business and he looked at the veil and said it was something minor. He told me to hold on because he was going to grab a solution he had and I seen him put it on the stained areas. I asked how long it will take and how much it will be and to beyond surprise he said nothing! All you have to do is make sure you go home and with a toothbrush lightly brush it with water and soap but make sure it's within a hour. He didn't charged me and he took the time to help me, used his solution and explained the steps for me to complete the process. You see... I was getting married that week! I know, I know I should've done it earlier but that's besides the point! I am grateful and will always be thankful for this honest business man who maybe didn't know that forever he will be appreciated because I did wear my sister's veil at my wedding and his kindness deserves more than 5 stars! I am returning to this business as soon as I need dry cleaning and I highly recommend you to go too! read more

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Came on a Tuesday and needed my bridesmaid dress to be shortened by Friday. There were some huge communication barriers between me and the person measuring the dress. He didn't seem to know how to pin the appropriate parts and measuring the length was a struggle (kept flipping the dress over and over and seemed extremely confused--nearly 10 minutes later, I was like I have to be somewhere). Somehow, everything worked out. My dress length was perfect and the total was $40. Great place if you want a simple task done for cheap (ex. shortening the dress length). I'd save the more expensive clothes or more detailed tailoring for another place. read more

I have been taking my clothes here inconsistently for years! It is conveniently located right off of the McKee Rd exit, so it is hard to miss. The building is dated, but the interior is well kept. It is a family owned business, and the owners (husband & wife) are very personable. I just found out today that it will be under new ownership very soon. Do they do great work? I would have to say they do "good" work. Are their prices competitve? Prices are a bit high considering. Will I be back? I'd have to say yes based on convenience. My go-to cleaners is in Mountain View, so I do pop in here when I don't have time to make the trek. T I P Make your special requests up front, to avoid any disappointment when you are picking up your holiday outfit :) read more

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I just moved to the area and needed to find a new cleaners close by. I tried this place out and was very impressed. I had a lot of dress clothes and uniforms to get dry cleaned. One of my silk shirts that I was planning on throwing out, because a large amount of butter was spilt on it and I thought no way was anything getting that out, was mixed in the pile. I took that shirt out and held on to it while the owner was ringing up the rest of my clothes. When he was finished, he asked me about the shirt I was holding on to and I told him that is was stained with a lot of butter and I was just going to throw it out. He told me to give it to him and he would work on getting the stain out. He told me that if he could not get it out then he would not charge me anything. I returned a week later and low and behold the butter stains were out of my silk shirt. The shirt looked brand new and I was very impressed. The owner is a very nice man and I am very happy to say that I have found my new cleaners close to home!! I recommend VIP Cleaners hands down!! read more

My go-to dry cleaning place. Good Serivce and great cleaning. my down jacket looks good read more

V.I.P. Cleaners - Dry Cleaning Near Me - San Jose, California

After some initial issues, I was ultimately taken cared of with a discount. I appreciate that they tried to make things right.

Very friendly workers. I needed to get a dress altered, and was able to pick it up a week later. They have reasonable prices for alterations as well. Will definitely come back here. read more

Great service and very prompt! We took two suits and they came back very clean. The man who helped us was very nice and we had a lovely chat about the process. He explained how he does everything and it was a great price. read more

Today I was so busy I forgot to pick up my daughter's cheerleading uniform & she has a game tomorrow morning at 9am. I was so stressed out when I remembered to pick it up because it was late and VIP Cleaners was already closed. I sent them a message through their website and I was so surprised that an actual person responded back willing to go out of their way and drop off the uniform after hours. I felt so much better and relieved.....well I know one thing. That cheer outfit will only go to VIP CLEANERS. That's our cleaners from here on out. They care about their customers. Thank you so much we got a happy lil girl over here. read more

Im really happy with the service I get at VIP Cleaners. They were able to have my sons pants done in one day. I know they usually take 2 to 3 days but the owner was very nice to have it done the same day. Very good customer service! I've been going to VIP Cleaners for a long time and never had any problems even when they have changed owners. Thank you VIP Cleaners for your excellent service. read more

Go elsewhere!!! I have been using this place simply out of convenience. This is the last time. They really do not do a great job at allllll. Sometimes I wonder if they even clean my clothes? Every time I drop my clothes they try to push me as far out as possible, shouldn't take more than 2 days, ever. They don't even maintain the creases by crossing the sleeves when they hang them. Time to move on and take the extra time to get better quality and service. read more

Fantastic service.. Last time I went and they didn't take care of oil stains on cloth, but I don't want to take a risk to change the place and going somewhere else. This is very convenient place from where I live and last couple years this is the place I am used to go there. I have given one more chance, and they did really good job on it. They have improved their service plus gave me 10% discount.. read more

I am very satisfied with the dry cleaning service I received from V.I.P. Cleaners. I had two 2-piece suits and two dress shirts I wanted dry cleaned. The reason I came here was because I had a Groupon for $40 dollars worth of dry cleaning service. I walked in on a Friday evening and it wasn't very busy, dropped off my clothes and said I wasn't in a rush to pick them up. The turn around time was Thursday the following week. Six days later I walk into V.I.P. Cleaners in the morning and it was very busy. I waited about 10 to 15 minutes, I showed the owner my receipt and my clothes were ready. I inspected my suits and dress shirts and they did an amazing job, I'm extremely happy with how my clothes turned out. I'll be recommending this place because they have very affordable prices and they do quality work. read more

It all started because I was looking for a new cleaners. Just thought I'd find one for good value and also quick. I'm not disappointed. It's always a pleasure bringing in my suit for dry cleaning or my shirts for laundering. (that's the right verb when referring to clothes being washed, right? Laundry...) I found that it's cheaper to get my shirts cleaned here because they do it for only $2.25! Are you kidding? That's peanuts compared to $5. My clothes always come back to me clean, pressed, and fresh. I can't go wrong when I bring my clothes here for cleaning. read more

Great service and the owner is always attentive to your dry cleaning needs. I definitely recommend!

I've been a regular customer for 4 years, I really appreciate the care they take with my shirts. Unfortunately I'm moving, I hope my new cleaners will meet the high standard VIP has set. read more

Had a great experience and I usually hate dry cleaners because it's dirty and looks unorganized. VIP Cleaners was clean and was well organized. You can see that there wasn't clothes that had been left behind or that they are not trying to sell clothes people left behind. VIP Cleaner had great customer service. We had a conversation about careers and the owner was genuine and kind. He asked us questions about our career and even shared details of his own family. It felt like an exchange between friends. We took our clothes here that had been piled up from November to January because out of pure laziness and avoidance. VIP Cleaners made it so easy for us to just come in and drop off our clothes. They took the time to inspect every article of clothing to see what the material was in order to properly clean it. Everything was done in a timely manner and looking brand new again. I even got extra help carrying all 11 items to my car. I would definitely recommend this place and would go again when we have clothes to dry clean Thank you, VIP Cleaners for the great experience! See you again read more

I loved it! My jersey looked brand new just in time for the Mexico soccer game! I had a whole bunch of spots on it from the washer and he was able to get it all off! Also got my blazer steamed pressed and washed and looks brand new as well! Definitely will be coming back read more

Very nice people and sometime I requested expedite dry cleanning and they always try to do it. Thanks

I have been coming here for several years. I work in the finance industry and have to wear suits and ties everyday. They are very reliable and take great care of my custom suits. I highly recommend them for anyone that is looking for a dry cleaners that are very quick, respectful and take care of your clothing. read more

The customer service is not that good anymore. Has ownership changed? Has staff changed? I used to come here more often, but have been disappointed these past several months. read more

Don't take your clothes here!!! I brought in a white Armani exchange $300 blazer and they ruined it. When I came to picked it up they didn't even tell me nothing ,I checked the blazer before receiving it and it had black stains all over ! I complained and they told me to leave it and they will "try " to remove the stains, came back yo pick it up a week later and the stains are still they . The Guy told me he didn't know what happened to it and I couldn't even get a refund back . Never coming back ! They are horrible !! read more

They are friendly and really take the time to explain the cleaning process. Also, Jay is highly responsive. I would highly recommend.

Took my clothing need for the weekend and they had it ready for Friday which is perfect and they make sure they take the stains completely off read more

I have been taking my clothes here for a few years. They provide fast and friendly service. My clothes are always returned in great condition and on time. I brought in an item that needed to be pressed late in the day and a staff member named Miguel was kind enough to do it for me with such short notice. I will definitely recommend this cleaners to my friends and family! read more

I really don't know what is a good or bad dry cleaner. This place was fast and efficient, so I give it 4 stars. I do like it better than Coba's cleaner, which is nearby because they open a little earlier and close later. I think they are a little pricer, but not by too much. read more

I have been coming here for the past three years and have always been happy with the service. My clothes are always returned clean and in good condition. Every time I've asked for a rush pick-up they have always accommodated my request without hesitation. Friendly service, great work, highly recommended. read more

Excellent service! This place is very close to my work place so it's very convenient for me to drop and pick up. If you need an efficient, affordable and good dry cleaners, this is your place. I took my light colored shirt and suit that were having coffee stains. They did impressive job to clean all the stains. I highly recommend them! read more

I have been bring my clothes here for a several years now. They are conveniently located right before I get on the highway and to be honest their location is the main reason I've continued to come here. Over the years I've had a couple issues with either their service and every time that I talk to the owner about the issue it's always an argument. The owner has not concept of customer service. The last straw for me was them giving me my shirt back dirtier then when I brought it in. When I spoke to the owner about it he said that they are not dry cleaned on site, they are done by another company and that he would have to charge me again for cleaning the shirt again because it was not his fault they didn't do a good job. I asked him why he wouldn't correct their mistake, he insisted that it was the other company that actually cleans them. I brought the shirt to him, paid him, and expect him to deliver a clean shirt but apparently that concept out of his grasp to comprehend. I then asked if he was willing to lose a long time customer over a few bucks (cost to re-clean it) that would cost to correct the mistake they made and he just shrugged his shoulders, I took that as a Yes. After numerous issues with them I will for go the convenient location and go somewhere else. read more

VIP Cleaners is my to GO place now a days. People working here are hard working and honest. I am using there dry cleaning services from last six months. Most of the time, I am giving my office wear like pant,shirt,suit and overcoats.They are professional and always gave me clothes back on time and well cleaned. Also they have good one day wash and fold services, which is very good and in budget. I recommend VIP Cleaners due to their professionalism, pricing and customer services. You guys will always get business from Myself in future. read more

VIP Cleaners- they got this nasty stain out from my vest! The impossible was done. I sold am sold and recommend this cleaners to everyone. 305 N. Capitol Ave SJ,Ca. 95133 J. Ochoa read more

Hello my name is athena Byrd love this place yalki pronounced possible wrong he was great he called me offered to bring my clothes i will continue to go there .thank you read more

Totally give them a 0 Star rating if we could. My Friend took a dress that she had worn one time to a wedding to be dry cleaned. She made sure to tell the guy DRY CLEAN ONLY. Well what happened when she went back to pick up the dress... IT WAS COMPLETELY RUINED. It looks like it was washed instead of Dry Cleaned and the Black bled onto the Light Colored inner lining. The dress is unwearable the way it is. A $300 dress and she can never wear it again without getting the inner lining repaired. The Cleaners refuse to fix it saying it wasn't their fault. That a huge load of crap. SO just FYI VIP Cleaners We will do everything in our power to blast what crappy service you have to everyone we know, blast you on Yelp and all of social media as well as Look into what legal rights she may have as a family member of mine is a lawyer! Do the right thing and either repair the dress or compensate her for ruining her dress! read more

Person in charge took care of me I'm from out of town and needed my fiancé's dress cleaned from doing our photo shoot. Did an excellent job thank you so much. read more

My family and I have been going to this dry cleaner for more than 20 years. They have recently (a little over 6 six months or so) changed ownership. Since we knew the previous owners and have been long time customers, we always received a 10% discount on our dry cleaning. When they changed owners, I didn't have any problems receiving my discount still. However, recently it seemed like they have removed the discount from our account. When I went to go pick up my dry cleaning today, the older man at the front told me that I don't get the discount because I didn't spend more than $40 dollars. However, I explained to him my situation. He still gave me the discount but I had to argue for it. On a side note - when they first change ownership, I remember meeting a younger guy at the front and he told me that he would still honor the discount from the previous owner. I am not sure if I will have this issue again the next time I come but I may have to think about changing dry cleaners. read more