I stopped in here to pick up coffee and lunch on a Friday afternoon. I ordered two sandwiches to go…read moreand also grabbed a piece of the lemon icebox pie because it looked so delicious. I had a turkey croissant with fresh fruit. The service was quick and friendly, even with the kitchen about to close. I would definitely visit here again.

I live in Dallas Texas, where we have an endless supply of the "best" bakeries. R&R actually IS…read morethat bakery, and Dallas doesn't have it. Every time I am in the Marshall area, I won't miss out on the chance to have a lunch here!

My name is Brooke and I was given the honor of being asked to be the "gender keeper" for a close…read morefriend. It was so important to me that the gender reveal cake be prefect that I went in person to Smallcakes, 5 days before I needed the cake, instead of just calling the order in. I took an inspo picture so there would be no "guess work" and the baker would have a constant imagine to refer to. After guarding this gender reveal, I was ecstatic to pick up the centerpiece of the entire reveal: THE CAKE! A photographer was hired to capture these precious seconds all eyes were going to be on the cake. The family had eagerly been waiting, and most importantly, the parents-to-be had spent weeks anticipating a glimpse of blue or pink. I was devastated when I saw the Smallcakes gender reveal cake; it was a fraction of the size! It was the size of my hand! I felt frustrated not because the representative was unable to offer a suitable solution so close to the reveal but because I was not heard or validated, had to pay $40 for a cake I couldn't use, and had to come up with another cake immediately so the entire gender reveal was not completely ruined! I work in customer service every single day; I work with the public and with brides. I may not always agree, but I ensure complete satisfaction and would gladly compensate a customer if warranted. In this case, I placed the order 5 days in advance, provided an inspo pic, and was assured that I didn't need a double layer because it would be as "big" as in the inspo pic. I still had to pay full price for a cake I couldn't use, had to go to multiple stores until I found a cake I could make work. I then had to scramble home, completely redo a cake, and make it into a presentable gender reveal cake prior to the parents-to-be arrival. This was a very stressful situation, nearly ruined by Smallcakes. A simple courtesy phone call is the only step needed if the baker was confused by the Smallcakes representative set when I was in the store. 1st pic is inspo pic baker had to refer to and assured that single layer would look "just like inspo pic." 2nd pic is actually cake that was quarter of size and size of my hand. The cake was the main event! 3rd pic is $130+ later going to different stores to find the right cake, icing, flowers, scraping of the top, piping and reicing and placing flowers. All could have been avoided if baker would have called. You can see from the plating the first 2 are on they are not the same size.

I had a fantastic experience at Smallcakes, thanks to Marcavion !!He was super helpful in guiding…read moreme to some delicious cupcake choices, and his excellent customer service . He genuinely made my entire visit a pleasure. ( the spelling of his name might be wrong. My apologies)

Bottom Line: Fudge bacon brownie had serious heft, but came…read moreup short on namesake flavors or integrity/structure. Top Line: Picked up a Blue Horse fudge bacon brownie $6 at Brendyn's BBQ yesterday along with a meal, saving the brownie as a treat for today. So returned to Brendyn's this afternoon to get tea for eating the brownie. Brownie is seriously heavy!! Very, very moist beneath the layer of baby chocolate chips and extraordinarily tender of crumb. Too much so I found. The block of chocolate cake-like brownie crumbled into pieces as I tried to pick it up. I finally resorted to pinching off small wads of it to pop into my mouth. While being very moist with oil density, the flavor profile was about on par with a supermarket bakery brownie. Plenty of chocolate taste, but minimal (if any) bacon smokiness shining through. Fudge's buttery brown sugar sweetness or cream's richness were likewise AWOL. So I'd say this was a decent $2.50 brownie. But nowhere near justifying the $6 ticket price I paid to get it, in spite of its moistness. If I'm in the neighborhood of Blue Horse's sticks 'n bricks location I may hit them up for a cupcake or some such to see how that flies. But no more brownies from them for me.

So four years later (2021 summer), my review remains the same. I actually placed an order for a…read morecake, it looked very nice however it was really dry. I'm not sure why they made it so tall either, is that an "IN" thing? It was hard to cut and honestly didn't even fit a dessert plate LOL. I dunno maybe there's a way to cut that style. My request was last mintute but I don't really thing it would've been a big deal anyway because they had duplicates already on the table. It was okay, I wouldn't order it again though TBH. It's a cute bakery but there needs to be a few improvements on taste/texture. The coffee isn't that great either but there's not really a lot of options around. I know the next day after the Festival there was a coffee truck on the main square and that was GOOD! I can't remember the name of it but if there's a coffee truck in that area, they serve some BAD AS coffee!

Fresh baked cookies and cupcakes daily. The owner and staff are amazing and the nicest people. You…read morecan order whatever you'd like for her to make the next day. Her cakes are absolute beautiful. Such a cute little bakery. Oh, there is Henry's ice cream, too!!!

We ordered a three tier chocolate cake for my grandmas 80th birthday... oh my gosh! I am a picky…read morecake eater and It is hands down the best cake I have ever had! It is the perfect amount of moisture, flavor and sweetness. HIGHLY recommend if you're looking for a delicious cake and one that lasts multiple days without drying out. We're on day three of eating it and it's still as good as it was when we first cut into it!

While traveling for work, I was looking for a place that felt uniquely Longview, and The Butcher…read moreShop & Bakery was exactly what I was hoping to find. The restaurant was busy with families enjoying dinner, and the back room was completely booked for what looked like a birthday party. It's the kind of place that immediately feels like a community staple. The menu is full of American classics, and I went with the spicy cheeseburger. Overall, it was really good. My only minor complaint was that the jalapeños were sliced a little thick, so they kept slipping out of the burger. One thing I loved was the old-school condiment bar where you can customize your burger just the way you like it. After dinner, I couldn't pass up the bakery case. The cookies, cakes, and pies all looked fantastic. The employee recommended the Heathen Cookie, so I grabbed one along with a lemon icebox cookie to enjoy later. I always appreciate finding local restaurants that are clearly supported by the community, and this is one of those places. If you find yourself in Longview, The Butcher Shop & Bakery is well worth a visit for both the food and the hometown atmosphere.

Dang!! Butcher Shop, you need to do better. Customer service matters, and paying customers…read moreshouldn't have to deal with rude, disrespectful employees. We stopped in on Thursday around 5:30 p.m. hoping to grab some salted caramel cookies, but they were sold out. So my husband ordered three Heath cookies and three white chocolate macadamia nut cookies instead. When the employee handed us our order, there was only one white chocolate macadamia nut cookie. My husband politely let her know that he had ordered three. Instead of simply saying, "Oops, let me fix that," she immediately argued that he had only asked for one. When he asked for the other two cookies, she gave us an obvious attitude. I honestly don't understand why. It's not like we were asking for free cookies--we paid for the other two. Maybe she was annoyed that she had to ring them up separately, but regardless, that isn't how customers should be treated. We stayed polite the entire time. We didn't raise our voices or give her any attitude back. It was disappointing to be treated that way over such a simple mistake. Experiences like this leave a bad impression, and my husband said that was the last time he'll shop at this location. The really disappointing part is that they make some damn good cookies. It's a shame that great products are being overshadowed by poor customer service.

My son's birthday cake was awful. The icing tasted like whipped butter, without the sugar included…read more 6 out of 6 people did not like it. Most of the cake was thrown in the trash. I gave 1 star, because I had to rate it. Otherwise, the cake would've gotten 0 stars.

Requested a birthday cake on short notice. They bent over backwards to accommodate my request and…read morethe cake itself was amazing.

It is with a most profound sense of joy and romantic celebration that I commit to this parchment a…read morededicated chronicle of an excursion undertaken to secure a most precious offering for my beloved wife upon the auspicious occasion of our holy matrimony, a secret venture executed with such a thrilling level of discretion that its premature disclosure would undoubtedly bring about my absolute ruin and demise, yet the sheer magnificence of what was acquired proved to be so utterly jaw-dropping that it defied all human expectation and left us both in a state of rapturous wonder, a triumph of craftsmanship that was mirrored exactly by the breathtaking aesthetic of the establishment itself, which boasted an overall appearance so thoroughly amazing, elegant, and meticulously styled as to captivate the senses of any traveler of refined taste, while the extraordinarily benevolent souls who comprise the staff exhibited a degree of sweetness, warmth, and impeccable courtesy that surpassed all ordinary standards of commerce, treating us with a profound deference and an admirable attentiveness that transformed a simple transaction into an unforgettable memory of our nuptial season.

I love this place the aesthetic is very calming and clean but most of all the cupcakes are amazing,…read morehas a very thick soft texture and the cream topping is delicious not to mention the service is top tier so please stop by and try these addictive treats!!!! 5 stars for me