My name is Brooke and I was given the honor of being asked to be the "gender keeper" for a close…read morefriend. It was so important to me that the gender reveal cake be prefect that I went in person to Smallcakes, 5 days before I needed the cake, instead of just calling the order in. I took an inspo picture so there would be no "guess work" and the baker would have a constant imagine to refer to. After guarding this gender reveal, I was ecstatic to pick up the centerpiece of the entire reveal: THE CAKE! A photographer was hired to capture these precious seconds all eyes were going to be on the cake. The family had eagerly been waiting, and most importantly, the parents-to-be had spent weeks anticipating a glimpse of blue or pink. I was devastated when I saw the Smallcakes gender reveal cake; it was a fraction of the size! It was the size of my hand! I felt frustrated not because the representative was unable to offer a suitable solution so close to the reveal but because I was not heard or validated, had to pay $40 for a cake I couldn't use, and had to come up with another cake immediately so the entire gender reveal was not completely ruined! I work in customer service every single day; I work with the public and with brides. I may not always agree, but I ensure complete satisfaction and would gladly compensate a customer if warranted. In this case, I placed the order 5 days in advance, provided an inspo pic, and was assured that I didn't need a double layer because it would be as "big" as in the inspo pic. I still had to pay full price for a cake I couldn't use, had to go to multiple stores until I found a cake I could make work. I then had to scramble home, completely redo a cake, and make it into a presentable gender reveal cake prior to the parents-to-be arrival. This was a very stressful situation, nearly ruined by Smallcakes. A simple courtesy phone call is the only step needed if the baker was confused by the Smallcakes representative set when I was in the store. 1st pic is inspo pic baker had to refer to and assured that single layer would look "just like inspo pic." 2nd pic is actually cake that was quarter of size and size of my hand. The cake was the main event! 3rd pic is $130+ later going to different stores to find the right cake, icing, flowers, scraping of the top, piping and reicing and placing flowers. All could have been avoided if baker would have called. You can see from the plating the first 2 are on they are not the same size.

I had a fantastic experience at Smallcakes, thanks to Marcavion !!He was super helpful in guiding…read moreme to some delicious cupcake choices, and his excellent customer service . He genuinely made my entire visit a pleasure. ( the spelling of his name might be wrong. My apologies)

My son's birthday cake was awful. The icing tasted like whipped butter, without the sugar included…read more 6 out of 6 people did not like it. Most of the cake was thrown in the trash. I gave 1 star, because I had to rate it. Otherwise, the cake would've gotten 0 stars.

Requested a birthday cake on short notice. They bent over backwards to accommodate my request and…read morethe cake itself was amazing.

Wonderful shop with an cafe and ice cream counter. Lovely attendant assisted our party. Go support…read morea local business and have a scoop of ice cream!

Delicious cookies! Bought the snickerdoodle and chocolate chip for a party and everyone raved about…read morethem! Service was friendly and fast also.

Absolutely the BEST cookies anywhere. The chocolate chip are…read moremy favorites but all Of them are fantastic.

Greeted right away, patient as I asked questions, did recommendations, excellent service. Nice and…read morequiet place. Super delicious churros and Iced horchata latte! Highly recommend this place. I'd rather have churros any day over a donut. They are made fresh, crunchy on the outside and soft in the inside. Then, order a delicious coffee and you will have yourself a great day. For those of you who can't decide on stuffed dulce leche or Bavarian cream, you can half both! Chef's kiss!

Excellent service!! & Yummy!! I tried the DulceDe Leche churro & the plain both were so delicious!!…read moreIf you're tired of the same old doughnut, try one of these!!!!

lied about what they had even tho we could see it behind her, she was rude toward my elderly…read moregrandmother. unacceptable customer service that little girl needs to be trained on how to talk to people and the pig in a blanket wasn't all the way cooked in the middle had to throw them away

This is a donut place not unlike many others. However, they…read morehave chocolate covered glazed donut holes!!!! These are addicting! Try these! Everything else is like most other places. These are not at many places at all. The service is friendly. We go back periodically to satisfy our addiction to these.

Very good donuts. Glazed donut was light and fluffy. Glaze was good. Selection was ok, but not as…read moregood as I hoped. No powdered donuts which grandson likes. Fortunately they had a donut with pink icing for granddaughter. I would go back.

Zen Kitchen really feels more like a quirky little pizza shop you might find in a larger city like…read moreAustin. The restaurant holds about 50 people, and there are individual chairs, small tables, or community seating for the arrangement that suits your party. The menu is impressive, offering lots of unique ingredients, and the food tastes fresh and delicious. I ordered the Pizza lunch special, with a small personal pizza and a salad. I really appreciated the use of reusable trays and tableware. The staff is very knowledgeable about the food, and refreshingly knowledgeable about dietary restrictions and allergens. I would be happy to eat here again.

Yes I posted this review on Google, yes I'm posting it here. I don't care…read more To preface, I'm out of town for a business trip. Along with this awful economy, per diem reimbursement is pretty important to me and my family. So, the very first thing I told the bartender was "please make sure my alcohol is separate from my food on the receipt." They nod, as if they understood. Ambiance was great. It was giving industrial burger joint vibes, but they had Harry Potter trivia, very family oriented and clean. When they opened my tab, two bartenders were having trouble getting it to tap because the POS system they use is called "Toast" and while it works, it's not consistent. (Source: Used Toast for years in about 4 different restaurants.) The next question I ask, is if the bartender can recommend me anything. I'm assuming this person was new, because they recommended me the house salsa and all the said about it was "good, and it's homemade," like that was supposed to add to it. I said "I'll check it out on the menu, thanks!" because I was really looking forward to trying something new and local. I also asked for drink recommendations, did not get an answer, just "light or stout." (This place has "craft" in the name and additionally has a huge sign that says "craft cocktails," why not upsell me on something unique, not sure.) I ended up ordering a watermelon Mojito, and the Smoked Gouda & Brisket Pizza. The mojito comes out, it's a regular mojito, absolutely 0 watermelon but on par with something from Chilis. All I tasted was sour, and instead of there being simple syrup, they just toss in a bunch of sugar??? Very odd, wasn't dissolved, but the drink was so bad, every grain of sugar was almost like a break from the sour lol. Few minutes later, I hear my name being called to pick up the house salsa?? They ask if I ordered, bartender asks, and I say no, because I really just wanted a recommendation. Salsa would be the last option for me. The owner/manager I'm guessing takes it off, then hands me salsa. Cool, thank you!! The salsa itself, uhm. It was good. Nothing amazing. You can tell they don't like their flavor here because it just tasted like tomato's and salt. The chips are straight store-bought tortilla chips. Either Tostitos, or the Yellow Calidad brand. Either way, the appetizer was definitely not worth the $6-7 they were asking, so thank god it was free. Alright, cool, got my wannabe mojito, got my house made salsa with store bought chips, listening to trivia, I'm vibing. This is actually where I leave my initial review, all positive because you can tell they're still getting the hang of things. Whatever, as long as my alcohol is split off the bill like the bartender promised me. Pizza comes out. This is where I'm like, yeah this place is pretty mid. It's a brisket and Gouda pizza, so I'm expecting grease. But holy moly, it looks like they took maybe half a handful of brisket, then added a scoop of brisket grease on top of the cheese. "Finished with pickled red onions," bro they put a spoonful of these red onions in the smack dab middle of the pizza. So when you grab a slice, unless you traveled through the pool of grease to spread the red onions, the red onions just fall off onto the plate. Flavor was great, but I had to tilt each slice and use the force of gravity to drain majority of the grease off. Crust had 0 flavor, and at one point was so hard/chewy, it felt like I was biting a bike tire. Alright, still enjoying my time. It's mid food, but the vibe is nice and no one has been rude to me. So I go ahead and ask for a box, and to close my tab. I pack my food, tell the bartender to close my tab. Tab gets back, and instead of giving me the option to pay it after I check the receipt, they just charge it. Once it's been charged, you cannot split the tab. (Again, used Toast for quite a long time) Why even acknowledge my request in the beginning if it's going to be ignored? It takes about 2 seconds to split the drinks off onto a different seat/table/section, so why not even ask if you told me yes in the beginning. All in all, very ALRIGHT place. Wouldn't come back. It's very bland and you'll find a good 15 of these types of restaurants in a single square mile of Austin Tx. If the employees can't figure out Toast, then the ordering system needs to be changed to something more rudimentary. There were 2 different misunderstandings, and while I get it's a newer place, it's quite infuriating to not be reimbursed for such a mediocre experience. 3/10 if you travel, you'll come across a million of these, nothing new. Now imagine this pizza with all the red onions just piled in the middle for artistic pizazz.