My name is Brooke and I was given the honor of being asked to be the "gender keeper" for a close friend. It was so important to me that the gender reveal cake be prefect that I went in person to Smallcakes, 5 days before I needed the cake, instead of just calling the order in. I took an inspo picture so there would be no "guess work" and the baker would have a constant imagine to refer to. After guarding this gender reveal, I was ecstatic to pick up the centerpiece of the entire reveal: THE CAKE! A photographer was hired to capture these precious seconds all eyes were going to be on the cake. The family had eagerly been waiting, and most importantly, the parents-to-be had spent weeks anticipating a glimpse of blue or pink. I was devastated when I saw the Smallcakes gender reveal cake; it was a fraction of the size! It was the size of my hand! I felt frustrated not because the representative was unable to offer a suitable solution so close to the reveal but because I was not heard or validated, had to pay $40 for a cake I couldn't use, and had to come up with another cake immediately so the entire gender reveal was not completely ruined! I work in customer service every single day; I work with the public and with brides. I may not always agree, but I ensure complete satisfaction and would gladly compensate a customer if warranted. In this case, I placed the order 5 days in advance, provided an inspo pic, and was assured that I didn't need a double layer because it would be as "big" as in the inspo pic. I still had to pay full price for a cake I couldn't use, had to go to multiple stores until I found a cake I could make work. I then had to scramble home, completely redo a cake, and make it into a presentable gender reveal cake prior to the parents-to-be arrival. This was a very stressful situation, nearly ruined by Smallcakes. A simple courtesy phone call is the only step needed if the baker was confused by the Smallcakes representative set when I was in the store. 1st pic is inspo pic baker had to refer to and assured that single layer would look "just like inspo pic." 2nd pic is actually cake that was quarter of size and size of my hand. The cake was the main event! 3rd pic is $130+ later going to different stores to find the right cake, icing, flowers, scraping of the top, piping and reicing and placing flowers. All could have been avoided if baker would have called. You can see from the plating the first 2 are on they are not the same size. read more

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I had a fantastic experience at Smallcakes, thanks to Marcavion !!He was super helpful in guiding me to some delicious cupcake choices, and his excellent customer service . He genuinely made my entire visit a pleasure. ( the spelling of his name might be wrong. My apologies) read more

This was a cute little place in walking distance of our hotel. The young woman working that day was friendly, patient and informative. She allowed me to sample a couple that I was deciding between and even though we aren't kids she allowed 2 of us to order the kid size because we aren't able to have too much dairy. I got the cookie butter kid size, my best friend got the chocolate kid size and my mom got a regular scoop of cookies and cream. It was a nice little snack and affordable. read more

Smallcakes Longview - Single Cookies-N-Cream Cookie butter Chocolate - Cupcakes Near Me - Longview, Texas

Beautiful cakes, cupcakes and ice cream! We stopped in at 7:45 one night, 15 minutes before closing, and they were polite and very helpful. We enjoyed the cookies & cream and strawberry ice cream. Generous portions! I also grabbed a mini chocolate cupcake and it was amazing. The decor is cute as well: cupcake stools, lights and art work. Highly recommend! read more

The cake itself is really good. It's soft and not too sweet. The icing smelled like play doh.

I had purchased a dozen cupcakes from them for my daughter's 13th birthday and after leaving, someone pulled out in front of me resulting in me slamming on my brakes and the cupcakes flying forward, ruining the great design. I took them back to see if they can repair the damage done to them and without hesitation, they did just that! Made them look great again! Smallcakes is such a great business with wonderful, caring, loving people. read more

Man was i impressed with the cupcakes I got!! I got the carrot cake one and the sugar free cupcake-both were delicious!! The sugar free one did not taste like sugar free which was a plus!! Sorry I didn't attach a pic of them to this post but presentation was also flawless!!! read more

Super cute bakery! Very interesting choices. We loved the cupcakes. Also, a small section with nicely priced gift items.

If u like icing.... This is it go to place!!! Mmmmmm very good! Always spot on with flavor! Love that they have fun flavor's! read more

Nice soft creamy cupcakes just what I was looking for. A little heavy on the icing but just scoop it off. Friendly employees. Will be returning. My daughter enjoyed the unicorn cupcakes. read more

Cupcakes are always just right, never dry. Birthday cupcakes are great when you don't need/want a big cake.

Accidental find in Longview. Asked for the most popular flavour and was told it's the wedding cupcake - it's oh-so-moist and good! Worth a try. read more

Smallcakes Longview - Wedding cupcake - Cupcakes Near Me - Longview, Texas

The cupcakes were pretty good. We tried an assortment of them and they were all good. I wouldn't say they were spectacular, I was thinking they would be better than they were. read more

Lovely little bakery. Moist and fabulous cupcakes- love to mix and match 6-8 different cupcakes when I stop in! Great for little surprise gifts! They are also always trying new flavors! read more

Small Cakes was great!! Best selection and taste in Longview. Friendly service always. Great packaging too.

That was good! Friendly staff and GREAT cupcakes! My customers love when I bring them these treats! Keep up the great work Smallcakes!

If you want the best cupcake you ever had stop in at Smallcakes Longview. They have the big jumbo cupcakes with lots of toppings on them. You need to try the Kentucky Bourbon it's my favorite. read more

Smallcakes Longview - a bakery counter - Cupcakes Near Me - Longview, Texas

Best cupcakes in town!! Daily flavors keep me checking the menu... and don't pass on the ice cream. It's equally fantastic!!

Bear claw (almond) was heavenly. Moist. Lots of icing. Great flavors and loved the slivers of almonds on top. Grasshopper (mint) was awful. Thinking I went on an off day for that batch, hopefully, because the icing honestly tasted like pickles?? I couldn't eat it and had to throw it away. Yikes! read more

I was really impressed with the variety of flavors here. I have tried several of the flavors and they were all of the same high quality. I especially like the strawberry cupcake, but their more unconventional flavors - like eggnog - are super tasty as well. They also have cupcakes for dogs that both of my dogs scarfed right down. One of my dogs has several food allergies and she suffered no ill effects from her treat. Whenever I've had questions, they were answered even if it took a little work to find the answer. I really appreciate the great customer service I've experienced here. read more

THE CUPCAKES ARE SOOOOO F*****G GOOD!!!!! I have been wanting to try this place for a while and when i was leaving lowes i just said F IT! They are moist and delicious and they have many to chose from. I got one the had cookie dough and my boyfriend got a red velvet cupcake and.... there's no words on how delicious they are. They are full of flavor, moist, light and over all just high quality cupcakes. They even have cupcakes for dogs which i am forsure getting next time i come! read more

So far every cupcake we have tried has been amazing!! I love the payday cupcake it's so rich and yummy!!

I really enjoy a lot of there cupcakes carmel crunch,wedding cake,chicken and waffles,sorbet cupcake. They have have excellent ice cream as well my favorite is cheesecake. I just recently went though to try the southern carmel cheesecake was not a fan of how many pecans was baked inside the cupcake. Price is ok. I order two double cakes from them for my sister graduation. One was caramel crunch the other was cannoli cake. Everyone loved the cakes super mosit would come back read more

They do have a large variety of flavors, but as a result none of them are anything to write home about. Walmart has the same quality for cheaper. read more

Best cupcakes ever. Got a variety of four flavors to go. Very moist. Hot fudge cupcake tasted like a hot fudge sundae. Wow. Would highly recommend stopping and trying them out. read more

Smallcakes Longview - Amazing cupcakes. - Cupcakes Near Me - Longview, Texas

Good cupcakes. Same quality as all stores. They have a coupon on the window. Buy one get one free. Seems they choose who they tell it too. Sadly, I bought two and wasn't told. Cupcakes get 5 stars. Customer service is why I only gave 3. read more

Very moist and beautifully baked cupcakes. Thanks for being open on Saturday morning too.

A little pricey for me. The cupcakes were good but not my favorite. I had the lemon which disappointed bc I thought the cake would be lemon flavored and the white cake with buttercream and sprinkles. The cake is good but I prefer a little more moist. They don't skimp on the frosting though! I would say their cupcakes come with equal amounts of frosting and cake. I would like to try something chocolate next time! read more

What a cupcake!! Friendly and informed staff. Cupcakes were very good without being overly sweet. The flavors really come out. Only downside is that there are so many great flavors, it's hard to pick just one. I guess I'll just have to keep going back until I try them all. read more

I got the turtle cheesecake cupcake and it was spectacular! The interior is cute, and so are the cupcakes, and the price isn't bad either for the size of the cupcake. This is definitely my go to for a "cheat day" treat! read more