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    Utopian Pools

    5.0 (1 review)
    Open Open 24 hours

    Services - Utopian Pools

    Pool cleaning

    Pool draining

    Pool maintenance

    Utopian Pools Photos

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    3 years ago

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    Amenity Pool Services

    Amenity Pool Services

    (21 reviews)

    Parramore, Horizons West / West Orlando

    We bought a house in August and our real estate attorney recommended All Pool for a pool…read moreinspection. I learned a ridiculous amount of info about pools that day. The inspection went great, and we got the house. When it came time to decide on who we were going to have do our weekly pool cleaning, we decided to use All Pool because of how great the inspector was. After 2 months, I'm happy to say we made the right decision! They are really good at what they do. Super professional, courteous, and skilled. The price is very reasonable as well.

    These people are thieves and con artist. It started out when I had them replace the gasket between…read morethe pool motor and housing. What they wanted to do was sell me a $1400 new pump with all the bells and whistles. I told the just replace the gasket. They did that, but a week or so later I realized the pool wasn't running. I went to make sure the timer wasn't messing up and found the pump motor has been removed. I finally got them on the phone and was told their policy is they don't replace pump components (so why did they remove the motor). I told the to bring back the motor. A week later and I still don't have it. I have been promised a call back from their tech manager. I'm still waiting. Their own rep called in to find out what's going on. They were told someone will be getting in touch with me later that day. That never happened. Personally, I think they believed that by taking my motor they would be forcing me to purchase that new pump they wanted to sell me. I know it shows I'm in SF California, probably some computer setting. I'm in Orlando, and experiencing the same lack of consistency in service times, and poor customer service as other commentators.

    Professional Poolcare

    Professional Poolcare

    (15 reviews)

    John Young, Horizons West / West Orlando

    If you ever wondered how not to represent your own business, look no further than Professional…read morePoolcare and Construction. Today I had the pleasure of interacting with the owner, who parked his company van in a way that completely blocked the view of oncoming traffic for anyone trying to exit the community. The car ahead of me struggled to get out, so I rolled my window down and let him know he was blocking visibility at an actual intersection. His response? "What do you want me to do?" I suggested the obvious: pull up a little so people can see. He said he couldn't because it would block the guest lane. I suggested pulling to the other side. His response? That would block the resident lane. Here's the fun part: there was no one in either lane and still about 100 feet of empty space in every direction. But apparently, basic spatial awareness and public safety were too much to ask. So instead, the owner of this company chose to block an intersection, argue about it, and refuse to move--despite being told it was dangerous. I still couldn't see oncoming traffic, and when I finally made a left turn, I almost got T-boned. If this is how this man handles a simple, common-sense situation--being made aware that he's creating a legitimate safety hazard--I can't imagine trusting him with heavy equipment, construction, or something as basic as pool maintenance. I wouldn't trust him to dig a hole in my backyard, let alone manage a pool, even if he were the last option on Earth. Unprofessional, inconsiderate, and wildly irresponsible. Hard pass.

    We contracted for a pool refinish, retiling, deck refinish, and turning our spa into a tanning…read moreledge. Poor communication and follow through plagued the job. Pete will likely reply and blame us as he has done for other negative reviews. We gave him multiple attempts to fix the problems to no avail and many times he blamed us even though we did what he asked and more. He started in October and today in February, we finally asked him not to return because enough is enough and we need to hire another company to fix his mistakes. He stated we had unrealistic expectations. He may post pictures and from afar it may look good but up close the details are messy and unprofessional at best. Hoping to save someone the experience we have had.

    Utopian Pools - poolcleaners - Updated May 2026

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