Luis was great! He and his partner were quick to stop by our house and give us a quote on an EV car…read morecharger setup (Tesla charger), replaced old outlets with GCFI, and solving some ongoing wiring/switch issues we were having since having over into our new house about 5 months ago. Not only was he quick to reply, quick to set a time later that afternoon for a price assessment, he was quick to start on the job as well. He and his partner were able to complete the job that day. His price ended up being lower than three other quotes I got, and he fixed a lighting issue that two certified electricians said couldn't be fixed. In addition to the quality of work and attention to detail, he fixed a few cabinets for us that were offset free of charge, just to be a good guy. To top it all off, they cleaned the areas they worked to make it as clean as it was before they started the work- this goes a long way and I've worked with many contractors in the phoenix area that turn their nice up at a little sweeping. I complete recommend their servcies!

Luis and his team were great! They helped us solve our electrical issue and were priced very…read morefairly. I highly recommend Mass Electric.

Lies and scams - normal operating procedures. Their so-called discount programs are entirely bogus…read more "Income Qualified Discount" is just about non-existent. The only people who'll ever get that are those willing to spend dozens of hours at each of the following: IRS, SSA, Medicaid, and Retirement accounts, etc... to get a $10 a month discount. SRP claims they support the community, and support those less fortunate. And boy does that look good on paper. Unfortunately, that's all it does... looks good on paper. *They want pay stubs - I'm unable to work. *They want tax papers - I'm unable to work, therefore, I don't file taxes. *They want SSA paperwork - that's a 50 mile drive and 6 to 8 hours at the Social Security office. *They want Medicaid paperwork - that's a 30 mile drive and 6 to 8 hours at the Medicaid office. *They want retirement benefit paperwork - that one isn't even in the state. There's another 1-2 days on the phone. The last three, even if I went through the arduous task of getting those papers, would be all for naught, as they require pay stubs and tax papers. This company doesn't hesitate to use their monopoly to raise prices and lower service.

SRP has a rebate program for putting shade screens on your house. I submitted a request for rebate…read moreand it was rejected because my receipt said " SunTex 80 insect screen. The requirement was the screens had to block 80% of the sun. The screen is called SunTex 80 which signifies that it blocks 80% of the suns rays. Because it has the word insect they denied my rebate even after I called and asked them to review. Isn't that ridiculous? I can't believe they are so shortsighted.

I mean honestly who is a fan anyway? However, at least I always felt they were a tad more reponsive…read moreand community minded than their competition. The recent price hike is a sin. It has come to my attention that they do not notate or put alerts on accounts where there is a heart monitor patient living inside the residence. Lost all respect Do better SRP you can afford it.

0 stars. I called because my cat was up on their srp tower for 12 hours, clearly he was stuck. I…read morecalled to see if they could remove him before anything tragic happens. The lady informed me he has to be stuck for 48 hours before they can come help. She encouraged me to put food down at the bottom of the pole to entice him to come down. I'm not too sure how or what happened but he ended up off the pole and unfortunately deceased. I called the lady to have my ticket cancelled and to see if the "48 hour policy" could be changed. I got a "management will look into it". That's unacceptable, I now get to explain death to my three year old. I requested a call back from management and the lady said "a request for what, what do they need to call back about?!" I'm pissed and heartbroken. This could have been prevented. The employees are heartless! UPDATE: no one from management has reached out to me. I called and they offered a $35 credit to my account. Not good enough for me, my cat is more than a $35 credit. I would like someone from corporate to reach out or I'll be happy to take things further as far as legal actions. 48 hours for a cat to be stuck is absurd! They'll die after 72 hours without water.

I love Phoenix Propane's monthly tank monitoring! I can rest assured that whenever my tank gets…read moredown to approx half capacity they schedule it to be topped off. I don't have to worry about ever running out of propane for our pool/spa heater! Their office staff has always been terrific as well!

Best propane service we have tried. Monitor my tanks, fair pricing and excellent customer service…read more You can't go wrong with these guys.

They decided that my sliding glass door is not a "Window" so they won't give a rebate on that --…read more($91) when it is really a large window. I found this online: Do patio doors qualify for tax credits? How to qualify for the Tax Credit*: Purchase and install qualifying windows or patio doors beginning January 1, 2023 through December 31, 2"2032. Verify eligibility with performance values on the NFRC label. Save your paid sales receipt with your tax documents. "" The rebate company seems to be incentives to not pay out rebates - like perhaps they get to keep what is not paid out?? Even the people that answer the phone seem like they were hired yesterday.

I have been a Southwest Gas customer for almost 30 years. Even though I pay the bill on time (have…read morenever been 30 days late) they don't process it and then tell me to pay another deposit. Then I pay the deposit and then my next bill shows a credit. Very confusing. And I have told them repeatedly to take my ex-husband's name off of the account. I would not recommend this company, but there really is no alternative if you have gas appliances.

I receive Long Distance through CenturyLink. I was trying to set up an on-line account with them,…read moreand the usual chat-bot was no help. The person on line gave me a phone number and all that rep kept saying was they needed to reset my user name and password. I told her three (3) times I could not even get to the page to set up a user name or password, but she was going to transfer me to them anyway. So I screamed that since I did not have a user name or password the transfer was as useless as she was and hung up. Hope I still have long distance service.

CENTURYLINK is like the bottom of the barrel when it comes to customer service. If I want to…read moreupgrade my service, I have to pay them to come install something at the place I rent so I can pay them more money for faster service. No thank you. On April 30 about 10 o'clock at night my Internet went out. It's still out - four days later. . They say you have an outage in your area and we're working on it but they keep moving the day that it's gonna be fixed. When I try to call somebody I can't talk to a human being so I ordered Cox today and I will be canceling CENTURY LINK. They don't fix things quick enough and they don't communicate to their customers and they don't prioritize restoring service. There's more I could say about when they turned my service off because they never transferred it correctly like it's just been an unending nightmare of mediocrity. It's a mid company can't handle it bye

I called to have my utilities located because we were doing new landscaping and needed trees…read moreplanted. I am very pleased with the services and professional experience I received. The pricing was very affordable.

Recently had a plumbing issues at my new home. plumbing contractors were digging in the rear of the…read moreproperty and suspected my gas service ran through the dig area. They suggested i call a utility locator. First time having to use this service Deon with Clear Mark came out same day and perform excellent service which was accurate and affordable! Highly Recommended service! Thanks again

Go solar ! These clowns don't give to F's about when you are out of power. Got left on hold after a…read morelady over the phone had an attitude and I call her out on it. Over priced save money go solar

All I can say is JUST LOOK AT ALL THE 1 STAR RATINGS .. the only ones that are better than 1, are…read moremost likely posted by aps employees that created fake profiles .. unjust enrichment is what these people are gluttonously guilty of and they don't really give a rats *ss .. and they have no problem letting you know that they don't .. I have a friend that is a Solar Rep and he set a very polite appointment with a gentleman to just simply "Compare Rates" and when he got to the house, the gentleman that had been very interested and enthusiastic the day before, was sarcastic and rude with my friend and stated very sharply that their neighbor works for aps and that the people knocking on doors are scam artists and that there's no such thing as Net Billing/Net Metering(my friend was so disappointed that he felt compelled to PROVE to me that APS DOES IN FACT PARTICIPATE in the Net Metering Program PROOF EVIDENT BY A DOCUMENT THAT APS REQUIRES THE NEW SOLAR SYSTEM OWNERS TO SIGN BEFORE THEY(APS) WILL ALLOW THEM TO DO SO .. and because I know my friend to be an honest to goodness gentleman, he had no choice other than to believe that the APS employee neighbor was either FED FALSE information by their employer, OR, she flat out LIED and bashed an entire industry that is saving homeowners hundreds of thousands of dollars all over this nation .. my friend told me that there will be MORE SOLAR PANELS INSTALLED IN 2024 than ALL THE SOLAR PANELS INSTALLED IN THE LAST 10 YEARS .. COMBINED .. Yeah .. LMAO .. must be a scam .. if we believe the APS employee, then we have to assume that millions of Americans that "went Green" are STUPID and BLIND .. by way of comparison, my buddy helped a family just 2 doors down from the rude man and his APS employee neighbor, and he helped those homeowners lower their electricity bill by almost 40% AND APS has to pay them back every January for all the extra power their system makes .. and they have No Lien on their house, No Financial Liability, Everything is Covered .. Guaranteed, Insured, Warranteed, Monitored and Maintenance is ALL PAID FOR within the contract .. AND to top it all off, if my friend's customer decides to buy the system, it will add $35,000.00 value to their home and they get a 30% Tax Credit .. the end game? The neighbor is going to save over $120,000.00 over the next 20 years .. and in 20 years(if APS continues to raise their rates and gouge their customers,) the guy who claimed that his APS neighbor said that it was a scam, will be paying roughly $1,800.00 per month .. that wreaks of monopoly backed up by lies and unjust corporate enrichment ..