I asked for a review of the meter reading because my bill has been around $900 on average a month…read morefor the last 3 months. They are going to have someone e contact me to schedule in 20-24 days. Unacceptable.

My APS Customer Service Representative "Savannah" was the absolute BEST! Such a wonderful and…read morepleasant experience it was to be assisted by this young lady...INDEED! Not only does Savannah demonstrate the professionalism and aptitude of a top performer; her compassion and support are luminously uplifting!

Luis was great! He and his partner were quick to stop by our house and give us a quote on an EV car…read morecharger setup (Tesla charger), replaced old outlets with GCFI, and solving some ongoing wiring/switch issues we were having since having over into our new house about 5 months ago. Not only was he quick to reply, quick to set a time later that afternoon for a price assessment, he was quick to start on the job as well. He and his partner were able to complete the job that day. His price ended up being lower than three other quotes I got, and he fixed a lighting issue that two certified electricians said couldn't be fixed. In addition to the quality of work and attention to detail, he fixed a few cabinets for us that were offset free of charge, just to be a good guy. To top it all off, they cleaned the areas they worked to make it as clean as it was before they started the work- this goes a long way and I've worked with many contractors in the phoenix area that turn their nice up at a little sweeping. I complete recommend their servcies!

Luis and his team were great! They helped us solve our electrical issue and were priced very…read morefairly. I highly recommend Mass Electric.

So far so good! I'm use to APS but bought a house and switched to SRP. They have been great so…read morefar. I was able to do everything quickly online, in a matter of 5 minutes or less to sign up. I instantly received a text message alert letting me know they will be turning my power on, it confirmed the address it was turning the power on at, and even provided me my account # in the text message. Not even an hour later, no even 15 minutes later according to my phone, I receive another text message telling me I'm good to go, my power has been turned on. It reconfirms the address it turned the power on at, and tells me my account #. So far, so good, no issues at all. And it let me pick my own billing date, which I didn't want the first of the month with all my other bills. I thought it was really nice they give you the option to do that. I'm a happy customer right now, haven't received a bill yet, but I I'm sure there will be no issues with how everything has been going. Just great!

Lies and scams - normal operating procedures. Their so-called discount programs are entirely bogus…read more "Income Qualified Discount" is just about non-existent. The only people who'll ever get that are those willing to spend dozens of hours at each of the following: IRS, SSA, Medicaid, and Retirement accounts, etc... to get a $10 a month discount. SRP claims they support the community, and support those less fortunate. And boy does that look good on paper. Unfortunately, that's all it does... looks good on paper. *They want pay stubs - I'm unable to work. *They want tax papers - I'm unable to work, therefore, I don't file taxes. *They want SSA paperwork - that's a 50 mile drive and 6 to 8 hours at the Social Security office. *They want Medicaid paperwork - that's a 30 mile drive and 6 to 8 hours at the Medicaid office. *They want retirement benefit paperwork - that one isn't even in the state. There's another 1-2 days on the phone. The last three, even if I went through the arduous task of getting those papers, would be all for naught, as they require pay stubs and tax papers. This company doesn't hesitate to use their monopoly to raise prices and lower service.

I just wanted to leave a short thank you to the man I spoke with today this morning that long ago…read morehis name was Allen and what it exceptional human being he is I am having such a rough time with my power and being able to pay down my debt that I have through and power and it's nobody's fault but my own but of course due to the Covid situation and everything I was one of the people that was out of work and SRP didn't shut off the power obviously andRacked up quite a Bill my fault Is my own and though I can't seem to catch up no matter what but that's besides the point my review is solely for the vary kind helpful man I spoke to named Allen thank u kind sir I'm Sure u won't see this but the line went dead before I was able to rate I'd give u a 10 If I could but ur rating system is 1-5 so I give you 5 across the board for calming me downing when I was pretty much loosing my mind thank u for keeping ur cool and in turn calming me down I literally felt like this was the day I couldn't take it no more cause of the cost me having to pay basically 22$ a day for power cause I owe money from pandemic any how Allen don't know ur last name but thank u for handling me freaking out with such grace and tact when I didn't deserve it specially cause of how hysterical I was ur good man thank u hope U see this and know the situation I'm speaking of may god bless u and ur family

0 stars. I called because my cat was up on their srp tower for 12 hours, clearly he was stuck. I…read morecalled to see if they could remove him before anything tragic happens. The lady informed me he has to be stuck for 48 hours before they can come help. She encouraged me to put food down at the bottom of the pole to entice him to come down. I'm not too sure how or what happened but he ended up off the pole and unfortunately deceased. I called the lady to have my ticket cancelled and to see if the "48 hour policy" could be changed. I got a "management will look into it". That's unacceptable, I now get to explain death to my three year old. I requested a call back from management and the lady said "a request for what, what do they need to call back about?!" I'm pissed and heartbroken. This could have been prevented. The employees are heartless! UPDATE: no one from management has reached out to me. I called and they offered a $35 credit to my account. Not good enough for me, my cat is more than a $35 credit. I would like someone from corporate to reach out or I'll be happy to take things further as far as legal actions. 48 hours for a cat to be stuck is absurd! They'll die after 72 hours without water.

Jason came out to see if I would benefit from one larger propane tank after I suspected a leak in…read moremy current units. While he determined that upgrading my tank didn't make sense, he shared so much knowledge, told me how to check for leaks, and how to toggle between my two tanks. He didn't have to do that - but he did. Great service - highly recommended!

Best propane service we have tried. Monitor my tanks, fair pricing and excellent customer service…read more You can't go wrong with these guys.

Really sad that I read so many negative reviews since my experience with Southwest Gas was Great…read more I called and reported a gas leak coming from the BBQ after we had turned the gas off. I talked to a really nice lady, named Stephanie who sent out a gentleman to check what was going on...he was here less than one hour later. His employee number was R6F2. He repaired the outside connection to the gas meter which was installed improperly. The BBQ will be shut off until someone who he will be referring to us connects the hose from the BBQ to the gas line.

They decided that my sliding glass door is not a "Window" so they won't give a rebate on that --…read more($91) when it is really a large window. I found this online: Do patio doors qualify for tax credits? How to qualify for the Tax Credit*: Purchase and install qualifying windows or patio doors beginning January 1, 2023 through December 31, 2"2032. Verify eligibility with performance values on the NFRC label. Save your paid sales receipt with your tax documents. "" The rebate company seems to be incentives to not pay out rebates - like perhaps they get to keep what is not paid out?? Even the people that answer the phone seem like they were hired yesterday.

I don't think CenturyLink wants to be reviewed. There is no place to review their phone service…read more It's not that it's bad but, this company is behind in catching up with installing fiber optic cable for their customers. In our subdivision we still have the old wiring that was installed in 1972, so at times it can get static or no dial tone. Their customer service is lacking in being friendly. They do try and you have to give them credit for that. This last go around we had to have the service guys come out six times before all was back to normal. The suggestion I would give them is not to have their customers feel like being an inconvenience in calling to get your phone back to working order. So for this and only for this I can only give them two stars. The saga continues with Century Link. It is unfortunate for the company to not provide a decent phone service. I do understand that most of us have a cell phone and maybe that's what Century Link wants, for us to switch to only cell phone service? I don't really know but, the thing is that now we the customer have to provide a service to their company instead of the other way around. Meanwhile their service people are very decent people that try their best to fix your problem in the heat of all things. This phone company is not customer friendly and it is to the credit of the field service people that this company is able to survive. It is my opinion that if they want to offer a lifetime payment to have their service they have to provide a service that will keep their customers for life. Giving them two stars is more than kind and if I could redo this I would give them half a star. Especially when their fix is to place an above ground line to save face. When in essence they need to replace the phone line to have complete new service lines. End of this adventure. Maybe more to come.

I receive Long Distance through CenturyLink. I was trying to set up an on-line account with them,…read moreand the usual chat-bot was no help. The person on line gave me a phone number and all that rep kept saying was they needed to reset my user name and password. I told her three (3) times I could not even get to the page to set up a user name or password, but she was going to transfer me to them anyway. So I screamed that since I did not have a user name or password the transfer was as useless as she was and hung up. Hope I still have long distance service.

I called to have my utilities located because we were doing new landscaping and needed trees…read moreplanted. I am very pleased with the services and professional experience I received. The pricing was very affordable.

Recently had a plumbing issues at my new home. plumbing contractors were digging in the rear of the…read moreproperty and suspected my gas service ran through the dig area. They suggested i call a utility locator. First time having to use this service Deon with Clear Mark came out same day and perform excellent service which was accurate and affordable! Highly Recommended service! Thanks again

My APS Customer Service Representative "Savannah" was the absolute BEST! Such a wonderful and…read morepleasant experience it was to be assisted by this young lady...INDEED! Not only does Savannah demonstrate the professionalism and aptitude of a top performer; her compassion and support are luminously uplifting!

Trying to read current actual kilowatt usage on my meter and Aps makes sure that they make that…read morevery hard to get a hold of so you can't diagnose any power problems. Good job Aps.

Great service and the system is wonderful. Have had American Home Water and air for almost 20years.read more

Thank you for taking care of me. I depend on AHWA. I had a New HVAC installed Dec. 2023;…read morereplacement parts were needed on the new unit under warranty. I also purchased an extended labor warranty that matches the original parts warranty. Currently I've just purchased the A/C & PC Club, annually. Thank you. de