Very fast response time to my inquiry and was able to come quote it and even do the job same day. I…read moreknow all jobs won't be that way but it was great and appreciated.

Be careful with this business. If they know you have an emergency, they overcharge you. Had a…read moreleaking water heater, 6.5 yrs old and was leaking thru the pipes and onto the ground outside. He slow walked the repair and the fact that he tried to repair an un repairable water heater was the problem. Knowing his negative reviews on here, he will be belligerent and claim innocence. The water heater was shot and needed to be replaced, he knew it was shot and still tried to fix it and charge us. 3 hours of inflated labor.

We are so lucky to have found Salisbury Excavation. When it came to the home project I had in mind,…read moreI wasn't sure what kind of company I needed to hire, or where to even begin. I came to yelp and typed a general forum of what I was looking for and luckily, that forum was sent to Salisbury Excavation. Chris got back to me right away and offered to come give me an estimate on the job that day! He came and took measurements of the our current project and even took extra measurements of another project we hope to have done in the future just so we could get an idea for numbers. Chris was timely and very knowledgable on his line of work. I was very transparent with Chris on my lack of knowledge in this realm of things, and he was patient and descriptive on what to expect. I had the bid for my project that evening, and the next morning, we were setting up for him to come. They finished our project today, and let me just say, the whole process was amazing. Chris was super thorough, honest, and helpful with everything. As a woman in her 20s, I have found it's hard to find businesses that don't try to take advantage of you for your lack of experience or knowledge in their line of work, but Salisbury Excavation threw that belief out the window. Chris went above and beyond in helping us and we are excited to do business with him again and recommend him to everyone we know in need of his type of service. Thank you, Chris!!

I'm so happy I found Salisbury Excavation when looking for someone to help move some boulders…read morearound my property. Chris and his associate were absolute gentlemen who did a fantastic job. A fair quote was given within minutes of reaching out. Communication was clear and prompt. The work was completed better than hoped and quicker than I thought possible. They worked their butts off and then insisted they leave the yard better than they found it. I don't think you're going to find anyone better.

I mean honestly who is a fan anyway? However, at least I always felt they were a tad more reponsive…read moreand community minded than their competition. The recent price hike is a sin. It has come to my attention that they do not notate or put alerts on accounts where there is a heart monitor patient living inside the residence. Lost all respect Do better SRP you can afford it.

0 stars. I called because my cat was up on their srp tower for 12 hours, clearly he was stuck. I…read morecalled to see if they could remove him before anything tragic happens. The lady informed me he has to be stuck for 48 hours before they can come help. She encouraged me to put food down at the bottom of the pole to entice him to come down. I'm not too sure how or what happened but he ended up off the pole and unfortunately deceased. I called the lady to have my ticket cancelled and to see if the "48 hour policy" could be changed. I got a "management will look into it". That's unacceptable, I now get to explain death to my three year old. I requested a call back from management and the lady said "a request for what, what do they need to call back about?!" I'm pissed and heartbroken. This could have been prevented. The employees are heartless! UPDATE: no one from management has reached out to me. I called and they offered a $35 credit to my account. Not good enough for me, my cat is more than a $35 credit. I would like someone from corporate to reach out or I'll be happy to take things further as far as legal actions. 48 hours for a cat to be stuck is absurd! They'll die after 72 hours without water.

Was having some strange popping sounds coming from my breaker box. Contacted BB, and they sent…read moreChris out same day. He inspected the box and determined that it needed a refurbishment. (31 years in the AZ sun) He cleaned up some damaged wires, and replaced all breakers. Installed a surge suppressor to bring to code also. Not inexpensive, but just bought 30 years of peace of mind! Chis is a pro that has earned his stripes. Skilled, competent, and personable. Take care of him, BB!

Beware! Appears that this "locally owned company" was purchased by a private equity group (Flint…read moreGroup is the platform company with General Atlantic being the private equity firm). We ultimately paid way too much for a basic 50 gallon hot water heater swap (bundled price of almost $3000). I was out of town and my wife was busy with work when this happened. We had used Bumble Bee Plumbing in the past and trusted them. That trust has been broken and will never return. My wife left a Google review. There was a response posted as "response from the owner" which left a phone number of 602-813-0298 to call so we could speak with their "manager" to address our concerns. I tried to call that number twice...it's been disconnected! Do your research, get multiple bids and verify that the company you are calling is truly LOCALLY OWNED and has not been rolled up under some private equity structure. We have all seen countless stories about how private equity could care less about the customer and how they leave a trail of destruction and debt in the end. It's largely about profits, margins and EBITDA (earnings before interest, taxes, depreciation and amortization). This is the valuation metric that's referenced (with a multiple applied) when they sell. In most cases, that's ultimately ALL PRIVATE EQUITY FIRMS CARE ABOUT! It's a sad yet not surprising story on the fleecing of America! All I can say about Bumble Bee Plumbing is my experience was very different this time and it appears that since my last time using them, private equity has gotten involved. I'll let you draw your own conclusions! Would love to see a customer advocacy/awareness story on one of the local news affiliates about how private equity has consolidated so many previously locally owned trade businesses (plumbing, HVAC, electrical). This might be a good starting point for that type of story.

So I moved to a new place and it was finally time to check out the services offered in my new city…read more While I did not like my old neighborhood I loved being a city of Phoenix resident. I was a Phx resident for over 20 years and the services in that city are outstanding. I knew it would be hard to beat their library services, which are gorgeous facilities and well stocked. With that said though, Glendale has a reciprocity agreement so now I can use both. YEAH! When I arrived at the 59th location I was treated well and greeted by a friendly librarian who signed me up and did a great job explaining everything. This is a smaller branch and not as large or well stocked as the Phx locations but the facilities are very nice. It will do just fine. What was really fun was on the way home driving out of the parking lot I got to stop for a Peacock crossing, I was like, "Waaaaaaaaaa?" Then I realized they were out walking from the nearby awesome park they live at. So fun and cool!!!! Weird to have to stop in a parking lot to let Peacocks cross living in Phoenix Arizona and all. lol - I hope when you are there you watch out for them. I keep thinking most people might not expect them and might hit them if they drive unsafe. I would go back to this branch just to see the Peacocks. Ha!

Love the kids area as the teenage area. Keeps the library free of distractions while allowing…read morefamilies to bring their kids. My kids favorite part is the chickens, turkeys, and peacocks hanging out by the parking. Too bad their hours are short. Many days during the week they don't open until 1:00pm

I'm grateful to be able to write this review for American. I would enthusiastically recommend this…read morecompany to anyone looking for HVAC service. I got several quotes to replace my AC. I was referred to American by a friend, and they hit the ball out of the park at every customer touchpoint. I had the pleasure of working with Curtis first. He came to my home to give me a quote, and the thing I appreciated the most was that I never felt like he was trying to oversell me. He provided me with education, walked me through all my options, and gave me his honest opinion about what I truly needed versus what would be "nice to have." In an industry where most consultants are concerned about their commissions, Curtis made me feel like he was genuinely concerned about my needs, my pocketbook, and my satisfaction with my purchase. This is how you secure a customer for life. I was also extremely pleased with my installation team. I would like to give special thanks to Angel and Evan. These two were warm, respectful, and professional. They were sensitive to the fact I was working from home during the install, and they made every effort to allow me to do my thing while they did theirs. Angel did an awesome job correcting some issues he found in my attic. He shared pictures of his work and the quality really shone through. I feel confident that my system will live through many scorching AZ summers. In addition to the care I received from these hardworking techs, I was also super pleased that American offers interest-free financing for qualified customers. Obviously a new system is a huge investment. Having the option to make payments helps me balance this major purchase with my other priorities. I can only speak for my experience with their HVAC team, but based on that experience alone, I will be using American for all my plumbing and air needs. Please accept my heartfelt thanks for all your work. This company is truly amazing.

We had AHWA install a tankless hot water heater on a Monday. On Wednesday, I woke up to find a…read moremassive water leak in my garage. My first thought was that the new unit had failed or had been improperly installed. NOT THE CASE. As it turns out, I had an existing pin hole leak inside the wall. AHWAS was great to deal with, they promptly came out to address the issue and repaired it at no cost to us. My thanks to Dylan and Jorge for the clean installation and to Zach and Fidel for the quick repair. I highly recommend them for their quick attention to the issue, their over the top response to addressing my concerns, and--for lowering my stress issues.

I love Phoenix Propane's monthly tank monitoring! I can rest assured that whenever my tank gets…read moredown to approx half capacity they schedule it to be topped off. I don't have to worry about ever running out of propane for our pool/spa heater! Their office staff has always been terrific as well!

Best propane service we have tried. Monitor my tanks, fair pricing and excellent customer service…read more You can't go wrong with these guys.