I've been a customer for 37 years And today was insulted by…read morethe male teller . I was withdrawing $5000.00 cash and he refused to hand count it in front of me . So I re-deposited it didn't even take possession of it at all didn't even touch it.. I will be honest Won't be a customer much longer....

This used to be a good bank, but now even though I have enough to cover bills, it pays what it feel…read morelike paying. They have gotten very lazy. So I have to change!

Incompetent employees and terrible service. Refusing to accept court documents relating to an…read moreestate is criminal. Our family has actually filed a complaint with the National Credit Union Association and are discussing legal action. Stay away from this credit union!

I don't personally bank with them, but it's super nice that they are a credit union so I have the…read moreconvenience of coming there when I need. There are more Mountain America's around places vs my credit union. So using their ATM is my jam! It ate my boyfriend's card one time.. but besides that friendly workers and good service.

I have been with LMFCU for about 25 years. I love working with them. They always go above and…read morebeyond. I will always go with them for all our loans. The staff are beyond friendly, professional, and personal.

Excellent staff with helpful advice. I'm always happy to visit the North Logan, Lewiston State Bank…read more(now Altabank) branch. They truly care for their customers!

From the owner: COVID-19 might have temporarily affected operating hours. Please visit altabank.com/locations on…read moreour website for the most up-to-date information. Looking for Bank of American Fork, Lewiston State Bank or People's Town and Country Bank? You're in the right place. The name is different, but our commitment to service and your success is the same. We exist for one reason - to power your success. With over 100 years of experience, we have what it takes to be a trusted, dynamic provider. We're strategically sized to drive you and your business forward - and we do it better than anyone else. We believe that personal relationships and customized solutions can take your business to new heights. We are Altabank.

I had a bank account here a while back. I have my paper work records to prove it. The worst…read morecustomer service ever. They closed my bank account down for no reason and the manager picked up and moved my bag with my $20k of my products in it outside without my permission. Very rude and terrible service.

We spent three days preparing for an SBA loan under the new stimulus package. We worked with a…read morebanker at Bank of Utah and did everything he asked, submitted every document he wanted. We more than qualified for EVERY criteria. He told us we were the first file he worked today and had everything he needed. He even told my business partner, "we'll call you when your loan docs are ready." The next call my partner received from him was that we were not approved for the loan, because of some qualifications Bank of Utah put into place. We chose them over our current bank, because the person we were working with seemed helpful and was certain we were going to be approved. Now, Bank of Utah has wasted so much time responding to us, that it's too late to go back to our existing bank who may not have decided on their own criteria over the SBA's in order to be approved. We were fully prepared to open close accounts elsewhere and open them here. Not now. Not ever. So, now we will have the pleasure of laying off 15 people who live in Utah next week and we wasted three days of work making sure we were ready.

The worst! They take ages to process anything... 15 days just to process a payoff I had and every…read morecar payment i make takes days to process and then weeks until i get my proof of payment. They aren't very customer-oriented (I guess most banks aren't) and I've had the worst luck trying to get any information from them about my account even though I can verify myself and it's MY account. Credit unions all the way!

Do not get a loan at this bank. Their web site is terrible. It is hard to make payments on line,…read morethey do not tell you if there is an error and then charge you to fix it. I called customer support and was told that I could not appeal a fee applied to my account because of an error on the web site, even though the payment was made early. They did not even let me know there was an error, I found it by checking the paying bank statement. This is the second time I have had problems making payments on their web site. Do not use US Bank for anything.

U.S. Bank charges a lot of hidden fees. The branch in Logan does not do a very good job informing…read moreyou of the charges that will come. U.S. Bank charges monthly fees for most accounts and doesn't offer as many services as other banks. They are available 24 hours but reps with their phone support aren't knowledgable and are generally rude.

I love coming to Cache Valley Bank!They're so very friendly & courteous to their patrons!I've been…read morea member for about a year & get the red carpet treatment from them!

I just started becoming a member of this bank last November 25,2024 & started a savings account…read morewith this bank!I've been a member of this bank for 2 months & am loving it!Tanner Scott's one of the best employees there at Cache Valley Bank!If you need a bank that doesn't charge an arm & a leg for fees on accounts,come be a member at this bank!You won't be steered in the wrong direction!

I went to close a CD account that had completed it's year maturity, and without notice they told me…read moreI'd be fined because I didn't close it the exact day it expired. (Keep in mind that this bank closes every day right away at 5 and isn't operational on Saturdays, so the odds of getting there with an average work schedule is slim). Since I didn't meet their stupid 24 hr requirement I was fined ~$50, when the whole account only earned $90 in the year's span. Completely worthless!

I know for some, not wearing a mask is a political statement, however some of this banks customers…read moremust have factors that make them more likely to get COVID. No one wore a mask while I set up an account. I did. I was going to transfer all my $ to this new bank, but all I could think was that if they don't care about their customers well being - how can I trust them with all my savings. Looking for another new bank.

I have banked with Cache Valley Bank for over 30 years. I have personal and business accounts and…read morehave had loans with them. They have always provided excellent customer service, competitive rates and timely responses. They have consistently provided the best overall banking experiences I have had with any bank, from small local banks to national banks.

Be very careful looking for commercial loans it's cache valley bank. They don't return calls they…read moredon't follow through and on our project they were incompetent and unresponsive. We then went to zions. They took care of things in a timely And professional manner Maybe cache valley banks people are too busy but it would be nice if they could just let you know up front.