They refuse to answer the phone. Terrible service. If this was not a government agency they would…read morebe put out of business.

Usally they are pretty good with stuff but lately they haven't seemed to of care as much. They…read morenever answer the phone, are a bit rude when you ask them questions. Idk if you have a quick drop off they're good but otherwise they are mediocre

This is the worst post office I've ever experienced. They're the laziest delivery people I've ever…read moreseen. Find any small excuse to find something not deliverable when the house is extremely deliverable they just have to get out of their truck, but they're too lazy go into the lobby and they lie to your face and say you have nothing when you have tracking information on your phone that shows that it's there you have to show them the tracking just to get your items that they say are not there

The folks from Suffolk may suffer a bit because of this busy post office. This branch located on…read moreMain Street running through 460, serves a rather populated area for a larger city like Suffolk, and because of that, the customer service can be lacking at times. Oftentimes the mailing centers are empty or low on supplies. But if you just need stamps or to mail a package, you can skip the lengthy lines and use the convenient self serve kiosk! That's what I do! This P.O. stretches down the block with a brick facade on one side and glass panels on the other. Dropping off mail is a breeze with the half circle one way entry. The hours are from M-F 8:30-5:00, closing for lunch between 12:30-1:30. Saturday shorter hours 10:00-12:00. No passport services at this location.

The employees are polite and prompt, always smiling and ready to help! I have to come in to collect…read morelarger packages and they always help me out with no fuss.

The lady at this location will only scan five packages and she says the others get scanned there…read morebut they don't. They get scanned when they get to the destination post office which causes a hit on my eBay account. when confronted, she said this is a at the post office that they can only scan five packages at a time. she told me I would have to wait for another customer to come in and for them to scan a package before I could scan the remaining packages. The post office in Smithfield has no problem scanning 8, 10 or 15 packages whatever it takes. The customer service is horrible and this lady needs To stop profiling people.

Please hire more people so there isn't a 45min wait and one poor soul working. It's ridiculous to…read moreput this on one person!

Nobody showed up to work today. Several potential customers in lobby waiting as the opening time…read morecame and went.

I'm not sure who the older lady who works here is but her customer service is lacking to put it…read morenicely. I came in yesterday about 10 minutes before closing so around 4:50. It was late and I understand how it feels to be close to the end of shift and having customers in your face. Who hasn't been there? I had some hiccups with delivery of an item I needed to put inside a care package to ship to my family member. I'm writing on the box as she's closing up and she comes up and says "We're closed." I ask if I would still be able to send my package.. "Yea but you need to write a little bit faster." What? Since when am I, as the customer, on your time? I was raised right so I bit my tongue on that one. But I think she needs a major reality check. You can't say whatever you want to just anybody. It'll come back to bite you eventually. I didn't check you but somebody won't be so nice. On top of that comment she made, she upset one other customer before me as well. All in the span of 10 minutes. I'm not sure what they argued about but she went back and forth with her which of course is highly unprofessional and totally uncalled for. I give two stars because ultimately my package was sent that day.

First off this office gets a 0000+ rating. We have moved to our new place 3 months ago and have…read moreyet been able to get a mailbox key. Try calling and never no answer. How in the heck there is no one to make a key when you go to pick it up? Why are you not able to receive a mailbox key when you move to a new state and home? This is ridiculous. WE should not have to go and pick up mail at a post office that is not even your nearby local office. The Post Master General needs to fix the problems of this office.

Dropped off 4 packages in July 31st and the tracking hasn't updated since then. Every time I go in…read morethe clerks just say "there's a problem at the plant" and refuse to help anymore. Absolutely abysmal.

This is a very tiny Post Office, smallest I've ever set foot in. Although it is small, it still has…read moreyour regular necessary postal items for sale such as packing tape, various sizes of envelopes, some gift wrap and the like. When I went to mail a package, there was only one postal worker so the line was long. I spent thirty minutes total in line. There was no real way to stay socially distanced from the five other customers, so if you prefer to be in a bigger ventilated room with proper distancing, I would recommend going to another postal location. They do have collection boxes outside for drop off mail. They do not offer pass port services here. They also have the standard sized card board boxes available here so you can take a box home with you, pack it and bring it back for shipment. They also accept international shipping, I'd recommend filling out the specific forms prior to avoid spending longer in the post office. Staff is very friendly and knowledgeable about their job, I will be back for my future post office needs.

Most unreliable, unprofessional USPS I have been to. All three times I have come here (at different…read moretimes) they have been closed for a lunch break ("will return at 4:00"). They do not operate in accordance with the hours the government assigns them. The one time I went and they were not on lunch, the woman at the register was not qualified to operate the register, meaning she couldn't check me out. Which made my visit entirely useless and I had to come back another day. I actually dread coming here and try to avoid USPS, particularly this one, at all costs. Update 3/12/25: came back for the 4th time and they are out to lunch again. Added a second photo ("Willie turn at 3:30"). It was 2:15 when I arrived.

Unreliable and take their lunch break near closing. Do not get a po box here. It's worth driving an…read moreextra 5-10 mins for a post office that's actually open during business hours.

Door says they open lobby at 9am. 925am still locked. there is a notice saying they are now…read moreclosed from 130 to 3pm for lunch.

What a pleasant trip to the post office. How I miss this location aka my old post office. No line…read moreand the workers were so helpful.