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USPS

3.0 (12 reviews)
Closed • 8:30 am - 12:00 pm

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U S Post Office

U S Post Office

(58 reviews)

I drove a hour to get my Green card and this lady said that the application had to be done in blk…read morepen not blue And sent me out with out giving me 5 min to rewrite it in blk pen She was very rude I mean how hard would it have been to just give me 5 min to write it in blk pen The application was not that long I felt that she was on a power trip And she needs to understand that it's her job to help the people that come in

04/22 Update: They expect me to spend half of another day driving to the post office and waiting in…read moreline...to? Maybe receive a refund? They said they would mail it. They should mail it. It wasn't my fault that I didn't receive the refund when I took the time to get it on 03/29. I probably should have expected this. How a business that uses cash and has transactions that require a supervisor override can think they can function without either is beyond me. I went to the post office on March 29 to close my PO Box and receive a refund. They took my key and told me they had no cash and that they would have to give me a money order. BUT, that requires a supervisor override and a supervisor was not on duty. So they had me fill out a form for where to send my refund. Two weeks later I haven't received my refund of $55 and I doubt my box was ever closed. So in a few months I will likely receive a renewal fee bill and will be expected to pay for a key I have already surrendered. Do I think this will ever be resolved? Absolutely not. Even if I had the time to waste going back and waiting in line, I have a sneaking suspicion that they still wouldn't be able to help me. Richard and Shiela...I miss you!

The UPS Store

The UPS Store

(15 reviews)

UPS Store, Fredericksburg VA (Dec, 2024). My husband and I needed a notary, and two signature…read morewitnesses, to transfer a timeshare deed, and then UPS shipping services to mail the documents to the originating company. Living in a rural area, this isn't as straightforward as it might seem at first glance. I first called our local library (9 miles away), and learned that they provide FREE notary services with appointment but can't provide witness signatures. I then called our local bank (8 miles away). Notary services were not listed as an offered service on their website, and I wasn't able to get through to a live person on their phone in spite of two calls. I then found this UPS store on-line, which suggested that we would be able to get notary services, needed signature witnesses, and mail the documents. Given that the store is 21 miles (43 minutes) from home, I called to ensure that this was the case. We were informed that they could indeed perform all of these services, and were invited to make an appointment online. We were able to easily get our preferred date/time (the following morning) online. We received an immediate email confirmation, as well as a reminder the following morning. The shop was easy to find, and had sufficient parking. Being the holiday season, the shop was busy with patrons sending packages, but the line moved quickly as the shop was well-staffed. The notary served us as soon as we reached the front of the line, in spite of the fact that we were a few minutes early for our appointment. He was efficient in performing his duties and in getting the witness signatures. Our final cost was $40 -- $10 x 2 ($20) for notarizing our two signatures and $5 x 4 ($20) for two witness signatures each. I wish that it were somewhat less expensive, but this seems to be the going rate in central Virginia at businesses. We put the completed documents into our already-prepared envelope (which included prepaid mailing, and turned it over to UPS for delivery. We were given a tracking number, and we are able to see that the documents have already reached our regional distribution center. So, overall, a very good experience at this shop as we were able to complete what we needed to do at one stop -- and it was done quickly and correctly.

Fast. Friendly. Efficient. In and out in 3 minutes. Especially great for Amazon returns.read more

The UPS Store

The UPS Store

(36 reviews)

I went here to drop off a pre-printed UPS package. They provide a quick service was in and out in…read moreless than five minutes. And the staff was courteous.

My letter to this store manager "Exxx" and and to UPS in general after failing to provide a…read moreguaranteed service: "That is an excuse, Exxxx. Whether you are making the excuse personally or just passing along the company rep's reply to you as an answer, it is still just an excuse made to a customer who spent almost $100 on a service that the organization you represent failed to provide. And you not only failed to provide that service, you failed to live up to the spirit of your guarantee. You have no idea how important it was for me to get that letter to the recipient's desk first thing in the morning on Monday. If I could have just gotten into their mail room by Monday, I still would have had a chance. But now, all those possibilities are gone. Consider the fact that i spent $100 to mail a letter! Don't you think that must have been important? And all you guys had to say was, "maybe, it'll get there on time." I could have considered my options. That's what FEDEX did. They told me up front they couldn't get there by Monday, and they even suggested you guys. They gave me directions and everything AFTER I called your store and asked if you could deliver it on time; your system said you would come through. You could have just said, there's a chance. But to promise?? And then turn around and tell me that I am too late to ask for a refund??? Too late by how much - a day??? You mean like how late you guys were with my letter???!!! Exxxx, you, your store, and UPS itself have not only lost a customer. You have managed to make me an advocate against ever considering your services for anything at all, UPS related or otherwise. And I will actively encourage anyone or any group I come across who even thinks about using UPS and/or your store to do otherwise. Normally I would read this letter over and edit it for paragraph breaks and so forth. But frankly I just don't care...because clearly you don't either. Why are you even in business? Most sincerely, xxxx x xxxxx

USPS - postoffices - Updated May 2026

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