A typical post office staffed with the usual lazy, slow-as-a-snail "union workers" (an oxymoron)…read more The self-serve kiosk would be convenient but it almost never works. Mail has been stolen from the outside mailboxes, so always drop off your mail inside the building (the wall receptacles are processed the fastest). I have mailed packages from this post office to California and Hawaii that arrived in two days by mere First Class mail. Yet, many an "overnight" Express mailing took several days.

Whoever the mail carrier is at Bustleton, that would deliver mail to State Rd near Grant Ave,…read moreliterally just doesn't even show up ever on weekends. Every single time, they say they weren't able to deliver it, which is obvious if you don't actually go to the address and don't do your job. It's beyond ridiculous that it has been happening for months. If they can't handle the job, fire them, that easy.

Terrible service, needs to be shut down…read more This place is terrible. I was just at this post office barely two hours ago, and the post office isn't accepting packages! The primary function of a POST OFFICE!!! And this is not the first issue I've had with this branch. The place is closed at inopportune times randomly, and the staff always sound like they don't want to do their jobs, either. This place needs to be shut down, and everyone in it fired. I get that you're working through stressing situations thanks to the idiotic trash government we have right now, but when you can't even fulfill the primary purpose of a POSTAL office, to SHIP PACKAGES, it's time to go! Shut it down, and put a UPS Store or FedEx in its place. They at least, you know, actually ship packages.

This could be the absolute worst post office in the United states. They routinely close before…read moretheir hours. Today is maybe the 10th time that they closed before 4:00, which they are supposed to be open until. Compared to other post office, the staff is unpleasant. One time I brought a 15 lb package and a woman told me she had a bad back and couldn't put it in the the container which was literally next to the Shelf I put it on. She told me to go to another post office, even though there were two other workers there and they're all supposed to be able to lift far more than 15 lb. I avoid going there whenever possible, even though it is the post office that is closest to my house. Do yourself a favor and stay away from this post office. If it was any other business, it would not stay in business. They always use the excuse inadequate staffing. I blame that on the manager of the store, since this horrible performance has been going on for years

This is a small post office but it does everything the larger ones do with out the crazy long lines…read moreout the door. While, it does get long lines from time to time, especially during the holidays it's still shorter than the line at the Bustleton branch. I have been coming here all my life and I have never had any issues or problems. The people there are very pleasant and I would recommend coming here over the bigger locations.

I love this post office. Never a line and the employees are super nice and friendly !read more

This was the first time at this location, the parking lot was easy to get in and out of and it…read moredidn't appear to be super busy. There was NO line & I was taken care of right away. I needed a few hundred stamps for work & the women working behind the counter were very friendly and pleasant. I wish I came to this location sooner, the other post office closer to my house is always busy, with a long line and the workers seem like they are over worked, this was a pleasant surprise. I will definitely start using this location more often.

This post office used to be great, but unfortunately I can't give it a good review anymore. The…read morestaff are unprofessional and often loud, and it doesn't seem like they work well together. During my recent visit, I went in to complete a change-of-address form. After filling it out and handing it in, the employee assisting me didn't even know what the next step was. I had previously submitted a form and received a letter asking me to include additional information--information that was already part of the original packet. To make matters more frustrating, the representative advised me to send back only the requested item and not include the rest of the materials. That makes no sense, since it would likely result in another delay or another letter asking for missing information again. Overall, the experience was confusing and disappointing. I hope management addresses these issues, because the service has clearly declined. There use to be a tall man in there that really knew what he was doing and got you out fast and everything was accurate but now, I'm sorry you need to new professional staffing that knows what they're doing or new management. This was one of the most reliable post offices I could count on, but not now. I'm not even sure my change of address even got to the correct place. I'm still waiting and this was 2 weeks ago. I didn't get a confirmation from the representative or anything.

The girls working at this store were extremely unprofessional, and their attitude was horrible. My…read moremother went there to return some items, and when the staff realized she couldn't understand very well, they became very disrespectful toward her. I had to go back with her, and even then they still had a very bad attitude, as if they didn't want to work. People who actually have the desire to help customers and do their job properly should be in those positions.

Let me help you out here because these people will waste your time. If you, like me, are going to…read morethis location to simply renew your passport, YELL IT OUT AT THEM. I'm serious. Otherwise, they will ASSUME you are there for the whole process and shuffle you around. The first time I came in I had no idea what line to be in. There were a lot of people waiting on the side that were clearly waiting for passport services but who told them to stand over there? I didn't know so I got in a line only to get to the front and be told to sign my name to a list and move to another line. I did that and when I got to the front of that line I was asked for my birth certificate. I thought that was strange. Why would I need that when I have a WHOLE PASSPORT. Nevertheless I left and returned the next day with the document. I stood in a line until somebody shouted out something about passports. I said I'm renewing not applying. They shuffled me to another line. I finally piped up and said all I need from yall is a photo and a money order. Suddenly everyone was clear. Oh, well you don't need to be in any of these lines. You don't say...... a complete lack of communication and organization in this place. The only good thing is my passport came quickly.

Wow! GPS was not helpful in finding this place. But, the staff inside was quite helpful and the…read morebagel place next store was a nice place to wait

It's frustrating at times to visit this location because they have limited staff & take a 2 hour…read morebreak for lunch & the store is closed during that time. The only way to access po boxes is while the store is open. There are limited packing supplies available for purchase. Prices are reasonable.

Awful service and hours! Went twice to pick up held mail…read more Sign says closed 1:30 to 3:00. I was there at 9:30 and again at 11:30. Not a light on or soul in sight. No phone service- the calls don't connect. USELESS

This is the worst post office. It is open or closed st someone's whim. I can't say how many times I…read morehave shown up at normal business hours and it has been closed. Someone should be accountable.

I hate when you walk into an establishment and the people getting paid to help you avert their eyes…read moreand walk away when a customer walks through the door. That's the vibe here for sure. While I only had to wait a few minutes it was still rude as hell. When the woman came out from the back to help me she managed to do so without saying a word. It actually got weird, having your existence go completely unacknowledged. She didn't even ask me if I had any lithium batteries or anything hazardous in my package. Of course I tried to out-rude the teller so I didn't say a word either and we just had the weirdest, tensest exchange in the history of the post office. I'm not sure what it is about government jobs that make people think they can be outrageously rude but that sentiment is alive and well here.

Walked to this post office today only to find that it is closed with a A4 white paper saying " on…read morelunch break, come back in 1 hour" I walked all the way to the establishment because I've confirmed the office hours online to be open. But I have to walk all the way home in this hot ass day because they decide to not post lunch hours online and a HOUR lunch break? Tf you eating back there. Every time I come to this post office they are rude and not helpful. They do not smile when you greet them. They also try their best to use the least amount of words as possible when dealing with customers. The most words I got were when they were stating the amount of money I had to pay for a package. Their attitudes are really bad. If you don't like your job or don't want business then close down like wtf.