Convenient parking. Our tax dollars are subsidizing this business yet it consistently has a 20-30…read moreminute wait. Too bad this is the most efficient and effective system our government can afford. It's still better than most government offices, yet everyone can use some self improvement. My post teller was thorough fast and efficient as possible. The building is fairly modern with steel roof metal and concrete make it a cell phone dead zone. If you are lucky to have the gift of gab. Use your skills chat with your fellow resident and time will fly by quickly. 10/2025 Ambiance 3 Service 3 slow but steadily moving. Location 3 check in before entering because the building is a faraday shelter Value 4

Krissy Densing and her team are absolutely fantastic; I can't say enough about how helpful they've…read morebeen to me! Incredibly fast, efficient and above all friendly. They get a ton of people in there, especially around Tax day and Christmas, but they do the best they can with the resources they have. Ever since North Bay Business Center closed, I've been coming here to ship. Krissy and company always take great care and do a fantastic job!

Friendly and competent people. I ship a lot of packages for work and was happy to find this place…read more I actualy enjoyed going there and interacting with the employees. If you need to ship something, try this place. Also, they have printed copies of the Wall Street Journal.

Best post office in Town !! open late hours, the Staff is the best, very professional and…read moreknowledgeable

Answering the phone. I've been trying for over three hours to get ahold of them to no avail. After…read morelooking at Google reviews, this seems to be a common theme.

We live in Village Walk Naples. We would like to know why there were four mail trucks parked…read moreoutside of our mailroom this afternoon Monday , May 15. They were blocking the entrance to the mail room which caused a safety concern as residents had to walk around the mail trucks possibly into oncoming traffic. Carriers were playing very loud music, and speaking, and yelling in Spanish. It sounded like a loud party going on inside the distribution area. Not a good image for the U.S.P.S.

This is the absolute worst Post Office I've ever heard of in my life!…read moreThank God for their supervisor named BETTY, who actually cares about her job and making sure that people get what they're supposed toget There's one guy there that is just intolerable and it's not just me because I heard so many people when I'm standing in line talking about him saying oh my gosh I hope the ball guy is not the one at the window ! And it would be correct!!! He might actually be the rudest person that has ever dealt with in my life, and the only thing I have to say to him is if you don't like your job - then quit! The mail service in my area is not great to tell you the truth, but if ever trying to track down a package, I can ask for BETTY and she always make sure to find exactly where my package is and when I'm going to have it . She has even pulled it off of a truck early morning to put it in my hand directly, or even better ... She has assisted me in taking packages to my car and apologizing that I wasn't able to get it at my home as I was supposed to .

This place is as useless as tits on a bull. I made an order in eBay and tracking showed that it was…read moreout for delivery, it was never delivered to my house and then it was sent back to the original sender and now he won't send it to me unless I give him another address. I called countless times trying to find out what went wrong and no one picked up the calls. This facility is also known as mazy town for a reason. It needs to do away with the lazy employees and get responsible folks to work in there.

Can't say enough good things about Rick and Diane! Very competitive pricing, friendly service, and…read morejust wonderful people to work with! We will be back!

I live off Trail and came across this UPS Store by accident, and I am so glad I did. From the…read moremoment I walked in, the owners were welcoming, kind, and incredibly helpful. They truly go above and beyond!! It feels less like a transaction and more like being helped by people who genuinely care. This will absolutely be my go-to UPS Store, and I highly recommend it to anyone in the area looking for great service and friendly faces.

Mailed out a package from here. Weeks later it was returned. The package was marked insufficient…read morepostage. I used their kiosk to weigh and pay for the postage. The package was opened and one of the items was missing. I was mailing two pens to a friend that my mom had made. One pen was for Christmas and one was a funny pen of Trump yelling. Interesting, that the package was returned with the Trump pen, but not the Christmas one. Never mailing anything out of this post office.

I was mailing out some packages and Christmas cards. Rene was so helpful, should definitely be…read morerecognized.

Horrible. Absolutely horrible…read more I mail quite a few items to my mother, whose mail is serviced from this location. Invariably it takes longer than expected to be delivered, or as we have experienced multiple times, items are not delivered at all. Several years ago when I was visiting her, we ordered an item from Amazon (I have an Amazon Prime account). Tracking the shipment, it showed that the item was delivered via the USPS, but we couldn't locate it ANYWHERE on her property. In fact, we watched the mail truck drive by the house that day, never stopping. When we called about this "delivery," we were told that the item was left at the next door neighbor's house (for what reason, one can only imagine). I immediately went there looking for it -- and NOPE -- nothing there. Called the Post Office back to gripe. This time I was told that they were "looking for it" and would get back with us. How can they "look for it" if they claim it's already been delivered? Well, sure enough, later that day the item showed up at the front door, with a ring on the doorbell to indicate there was something waiting for us to retrieve. My latest go-round with this location is with a flat-rate envelope I shipped from my hometown to my mother. It's got a tracking number on it, so I pulled it up online, only to be greeted with: "We attempted to deliver your item at 1:57 pm on November 24, 2017 in NAPLES, FL 34110 and a notice was left. " I immediately called my mother: she had NO mail delivery yesterday and there was NO notice left. The bizarre thing is that she was actually home all day since she was without a vehicle! Now, as I sit on hold on the phone for going on 40 minutes in an attempt to speak with someone regarding this "attempted" delivery, I'm reminded that instead of paying $6.65 to ship this item through the USPS and run the risk of it NOT being delivered, I should have bit the bullet, paid $10 and sent it UPS or FedEx instead. No wonder the USPS is losing billions every year!

Forgot to check in oh well anyway wow was it was crowded But,they had everyone moving like a well…read moreoiled machines or the lines movingly nicely

This location is spacious and wedged between a Publix and a pizza/wing joint…read more The service is always fast and pleasant. The rates are fair and packaging is cheap. Shipments are also always on time. I highly recommend this service.

Pak-n-Ship of Southwest Florida at Pebblebrook is the best place to take any package you need…read moremailed. They can do anything you need or answer any question you have. I use them several times a week and they always give me a receipt. Every package I've ever given them has been sent &received in a very timely manner. They all work very hard and if someone comes in the office while they are not at the front desk someone always comes out right away to greet the customer. i've never had a package lost. they are all very friendly and very glad to help. They print a lot of labels for me because some companies that are supposed to send return labels with my purchases have stopped sending them. I just bring in the package, show them the label on my phone and they print & attach it and cover with plastic if necessary to prevent weather damage. It is so nice dealing with a business where everyone is so helpful and easy to work with. please give them a chance if you're using someone else. I know you won't be disappointed. Karen

Great customer service! Staff is professional and quick to get the customer in and out.read more

Well staffed with helpful, polite individuals. I drive a few extra miles to utilize this particular…read moreUPS store based on how quick and easy it is to accomplish whatever it is you need to do.

Great service. Kati was awesome always happy to help all the clients. I always prefer coming to…read morethis place.

I buy everything online from companies that stopped sending prepaid return labels so I have to…read morecreate them myself, but I don't have a printer. I went into the Pak-n-Ship at Pebblebrook Naples, FL to help me get the labels printed & the packages returned. The staff are the most helpful people I have ever had the pleasure of dealing with. They are so helpful. They even do extra things that need to be printed along with the labels, like reasons I am returning, etc. I don't even get invoices anymore so I have to create everything myself. I used to be able to just hand write everything myself on the invoices they sent and include them with the returns. they always print everything I will need, including a receipt for packages they've mailed. Even if I don't ask for a-receipt, I always get one. The woman who helped me today gave me plastic pouches to put the labels in before attaching them to the packages So nothing would happen to the labels if they got wet. Service is better than five stars. I think they deserve 10 stars for all the extra help they give! If they are eating lunch in the back and people come in for sssistance.they always come out and help them and interrupt their lunch. i've never seen that happen anywhere. I can't tell you how relieved I am that I have professionals that I can rely on to help get everything to wherever it is going. Thank you to the wonderful staff at pak-n-ship!!! Karen Novich Naples,FL