Horrible. Absolutely horrible. I mail quite a few items to my mother, whose mail is serviced from this location. Invariably it takes longer than expected to be delivered, or as we have experienced multiple times, items are not delivered at all. Several years ago when I was visiting her, we ordered an item from Amazon (I have an Amazon Prime account). Tracking the shipment, it showed that the item was delivered via the USPS, but we couldn't locate it ANYWHERE on her property. In fact, we watched the mail truck drive by the house that day, never stopping. When we called about this "delivery," we were told that the item was left at the next door neighbor's house (for what reason, one can only imagine). I immediately went there looking for it -- and NOPE -- nothing there. Called the Post Office back to gripe. This time I was told that they were "looking for it" and would get back with us. How can they "look for it" if they claim it's already been delivered? Well, sure enough, later that day the item showed up at the front door, with a ring on the doorbell to indicate there was something waiting for us to retrieve. My latest go-round with this location is with a flat-rate envelope I shipped from my hometown to my mother. It's got a tracking number on it, so I pulled it up online, only to be greeted with: "We attempted to deliver your item at 1:57 pm on November 24, 2017 in NAPLES, FL 34110 and a notice was left. " I immediately called my mother: she had NO mail delivery yesterday and there was NO notice left. The bizarre thing is that she was actually home all day since she was without a vehicle! Now, as I sit on hold on the phone for going on 40 minutes in an attempt to speak with someone regarding this "attempted" delivery, I'm reminded that instead of paying $6.65 to ship this item through the USPS and run the risk of it NOT being delivered, I should have bit the bullet, paid $10 and sent it UPS or FedEx instead. No wonder the USPS is losing billions every year! read more

Forgot to check in oh well anyway wow was it was crowded But,they had everyone moving like a well oiled machines or the lines movingly nicely read more

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I really like the people who work here. They do the best they can. This location suffers from the same lack of employees that every facility does. It's especially bad in the winter when we suffer from arrogant stupid people from up north. The good part is that all of the Snow Birds have left and we can now get back to normal. read more

United States Post Office - Couriers & Delivery Services Near Me - Naples, Florida

I have been to this post office a few times to mail out EDDM items for a business. The staff have always been fantastic and very helpful, but when it is busy you can guarantee their will be some real crazy ones who will not wait in a long line (especially during COVID) without incident. Last time I was their the police were called for no reason by one of the customers. read more

Naples Fl has the Worst mail delivery in the country although all letter delivery has gotten bad throughout the us. I mail letters here that never get to their destination. read more

I had two orders from Amazon and they damaged one box and it had to be returned and they only delivered one case of water from the other order and the other case sat there for three days forcing me to cancel the orderI as I was heading back to Wisconsin .... The powers that be want the contract with Amazon, however the employees don't seem to be on board .... disappointing.... read more

They have a local phone number but they never answer their phone...Trying to save a trip to the PO to no avail...just needed to ask about a package that they said was delivered via tracking no...but never received...Also tried the general USPS phone number and all you get there is a runaround of recordings that lead to nowhere for my issue...frustrating to say the least... read more

This Post Office has terrible help. The mailman knows I'm handicapped, but was in such a hurry he couldn't wait for me to get to the door, so the letter I needed to sign for was sent back. I then had to have someone go get it for me. Plus, I couldn't retrieve it on line because he put the wrong tracking number on the slip. read more

Worst experience. This location is always busy, they never have enough staff. They gave me the wrong PO Box number and said it was my fault for not reading the tiny font on the receipt they gave me instead of writing it on the packet they gave me to go with my new Po Box and even gave me the key to the other Po Box that was wrong to begin with. Tried several times to resolve the issue and the manager told me she "did not have time for this issue and was late for a meeting" and walked away. My mail still is not being forwarded to my PO Box and is floating around which they claim they aren't responsible for. It's a shame that it's the year 2015 and we still have problems with a system that's been used for years on end before technology was ever invented. read more