Paid my property taxes at the route 41/collier blvd tax office.. the agent was very professional…read moreand courteous...

This Collier County Tax Collector is one of the better locations for all your County needs. The DMV…read moreor the FHSMV is always an easy process. The staff and the employees are also nice and willing to help.

Wow wheee! The best experience I have had at a dmv/license application venue - outstanding customer…read moreservice and support. Greeted by a lovely lady at the front desk, provided a ticket , didn't get chance to sit down and a lovely gentleman escorted me to the relevant window once my number had been called. Very quick, efficient, polite lady processed my application for my first Floridian license. Absolutely delighted with the quality of service provided. Thank you for such great service! We will be back to obtain vehicle registration paperwork too

This DMV is awesome. I came in with a difficult vehicle title issue and Jannina was fantastic. She…read morewas patient, knowledgeable, communicative, friendly and extremely professional. I was in and out before I knew it. 5 stars all day long.

I just needed to renew my car registration and get the sticker right away so I showed up at the…read moreBonita office without an appointment. Check-in was efficient and there was only 1 person in line ahead of me for the same thing, so I was in and out within 15 minutes. Employees were pleasant and efficient. And even though there were a lot of people there for other things, it was very calm and quiet. I was very pleased with my experience.

Lee County Tax Collector - Fort Myers Downtown New Resident…read moreDrivers License and Title Transfer - Excellent Experience The internet is loaded with horror stories of going to the Lee County Tax Collector for any services. Some will say you have to make an appointment, others say just walk in, but most will say that you will wait for hours either way. As new residents, we needed to get new FL DL's, transfer the car title to our new FL address and get new car tags (current IL tags expire July 31) so I went on-line to the Tax Collector portal to book an appointment. My closest service center had no openings until August - not good! I did see an opening at the end of July at the Downtown office so I booked it. One of the requirements to transfer the title is to have FL car insurance as out of state does not count, so I just finished setting that up. Rather than wait for my appointment and possibly have something go wrong, I grabbed our documentation and we headed to the Tax Collector as walk-ins. We got to the Merchants Crossing office at 2:00 and were told that no more walk-ins allowed for today as they were booked, so we headed downtown. No problem parking right at their building. Followed the signs to the check-in counter and just one person in front of us. Maybe 1 minute later we were being taken care of by a very nice lady. She checked some of our documents and as we were both getting new licenses, we each had a customer ticket number. Before we could sit down, our phones had text messages welcoming us to the center and what our ticket number was. Maybe we were there five minutes and my wife's number was called. Another text message telling us what window to go to. We got to the window and they said they would do us both right in that same area. We had a slight documentation issue which a supervisor helped us resolve. The ladies helping us were great. Personable and efficient. We both got our new licenses and they set us up for priority at the license plate and title window. Maybe another minute or two wait and we were called to the license plate window. Another very nice lady took care of that business and we were on our way. Maybe we were lucky and went at the right time. We don't really care. We completed our mission quickly with the help of some very nice people. This will be our go to office from here out. Thanks ladies! And then another text with a survey on customer satisfaction. Right on!

I took the motorcycle endorsement class, I was impressed by the knowledge and professionalism of…read morethe rider coaches. Very happy will recommend family and friends.

The staff from the front desk to the service is friendly, professional, and expeditiously…read morecompleted. It's very clean and organized. Went in today without an appointment and thought for sure I'd be there for a while as the waiting room was full. Much to my surprise from the minute I walked in the door to the time I was out the door for drivers license was 45 minutes. Service Agent Sherry Window 4 was great to work with!

The miscommunication misinformation given at this office is absolutely ridiculous. I see several…read morepost an online conversations where people had to leave the office and come back multiple times Josephine and the older lady with the wrinkled face and bad attitude were extremely rude and argumentative. One person told me I could get my tag ID for the day and sent me to run some side quest back from the side quest and was told I would have to wait a month only to reach out to my insurance company and in the meantime, the previous employee come back from lunch and take care of me in about 10 or 15 minutes the thing that really said it off is they ask you to give them a survey you give them the survey and they call and they defend themselves and argue with you while you were wrong the entire time this place is absolutely trash your tax dollars at work. I wish I could give y'all zero stars and I will continue to go everywhere I can to let people know how unprofessional rude and un engaged you are in general. They should shut the whole place down.

Hi again. I apologize for the delay in posting reviews here yet it has been busy with all the…read moretraveling that I have been doing. Not too long ago I had the utmost pleasure of visiting the Florida Department of Motor and Highway Safety Office for Charlotte County out of Punta Gorda, Florida. And WOW! Soooo amazing! Truly unbelievable. And, after my first experience, I had to go back; despite it being a bit out of the way. Let me try to synopsize, as best as my recollection permits, all the things I got done there in VERY LITTLE TIME. I think I will have to bullet my commentaries as I have many reviews to write from my trip through Punta Gorda and the surrounding areas including Lee and Sarasota Counties. Real quickly, before I begin, it is OBVIOUS that whomever the Governor is these days in Florida, she/he is doing a GREAT job. Alas, that person's influence may not be as well represented in other Counties....yet, there is always tomorrow to see Government working as efficiently as portrayed in South West Florida. Okay, without belaboring my positive commentaries, here we go; vis-a-vis Charlotte County. I promise to address Lee and Sarasota Counties in subsequent posts. Okay....here we go, for the Tax Assessor's Office, which, unbeknownst to me oversees (I believe, the Department of Motor Vehicles). In my notes below I will also address issues that supplement the actual course of Official Protocols; specifically, the labor employed and the edifices themselves. Okay....lol....without further ado: * The place is SPOTLESS. I am used to picking up trash and garbage yet, here, none was found. I am not sure how they hire so many people to clean things up; but they do. Probably immigrants since they are the backbone of our 3,008 Counties, though I also saw some old ugly white dudes picking up trash as well. Perhaps everyone pulls their share. * The building had AIR CONDITIONING! They spare NO expense to provide services to their community. They also, with no offense, spoke English. Something that I am not used to in Florida. Very intelligent folks as well and I would not be surprised if they speak multiple languages to facilitate the transaction that the residents in their community need. * I got a PRINTOUT of all the vehicles that I had Registered in the State of Florida. The 'transcript' listed Vehicle Make, Vehicle Model, VIN Number, and a multitude of other things which I did not have time to note. I was in a rush. I very quickly filled out some Affidavits regarding vehicles that I was no longer in possession of and Officially 'Surrendered' my plates; thereby eliminating any potential liability issues that might come back to haunt me should those vehicles or plates be involved in any kind of undesired activity. I think I filled out four or five Affidavids....and, the good news is, that I was not charged A DIME for doing so. Nothing. Not quite sure how the County manages to do that considering the very little folks pay in both Sales Tax and Property Tax. Talk about efficient Governing Reagan style. Yum. * I was able to take care of a Motorized Vehicle which had been causing me some issues. I would rather not get into any specific details as, well, The Dealer who sold me the vehicle may be involved in some criminal activity; so, I will not say more. Yet, they handled it. Professionally and expediently. In addition, every 'Agent' or 'Representative' were SO forthcoming with such great answers to questions that have perplexed me for decades. I would not be surprised if The Staff goes through a 6-12 month training period. * I was able to get a new Real Identification Card which is SO beneficial as I have had at least FOUR instances of Identity Theft since 2016. I do not mean or intend to disparage other Counties that I have traversed since my arrival in South Florida in 1997, yet, these folks, are really, the EPIDOMY of how Government can protect their residents (and passers-by like me) (not sure if I spelled EPIDOMY correctly; I am sure that I will be notified if I have not). * Such valuable information pertaining to Electronic Bicycles, Mopeds, Motorcycles, Trailers, Mobile Homes, etc. Next time I go (and I may go out of my way to once again traverse that SPLENDIDLY BEAUTIFUL County), I may inquire about Vessel Registration so that I can once again safely and appropriately travel the Seas (and Gulf I guess). * Not sure how The County did it, yet they partnered with Publix Supermarkets (which is the largest food distribution company in Florida - - and which DONATES millions of their $$'s to provide nutritional foods to those in needs), to enable folks to take care of some of their business from within Publix Supermarkets! How great and convenient is that?? Imagine getting new Tag Authorizations right from the Kiosk as one maneuvers through the splendidly wide aisles filled with food stuffs (granted, perhaps not the CHEAPEST items....yet, that is a review for another day). I have more....yet no more space.

I hesitated adding any review under 3 stars, but I want this to be helpful for anyone coming across…read morethis business in the future: Please be realistic about using this business. Their staff range from helpful supervisors to disinterested and disengaged "front of the house" staff. If you are new to the FL registration system and need guidance, do your homework outside of the building. Their responses are strained and reactive rather than helpful and consistent. The workers seem to prefer perfunctory interactions from their known businesses, dealers and runners rather than average customers. Within this review there may be reasons why there are always immediate appointments available. If it is raining or looks like it is, you are out of luck on title processing. Hours after my scheduled appointment, a staff member took pity on me and my transaction was completed. The personal lesson: I learned a lot from the 4 1/2 hours I stayed there. It helped adjust my expectations... about a lot of things.

Easy to find and service is excellent!!! Wait time is much shorter that going to regular RMV.read more

Kami was amazing and helped me out so much with my change of…read moreaddress!!!! I will definitely recommend her and this place to anyone!

I've only ever had issues at this place long ago when I tried to get my drivers license the lady…read morewho was helping me asked me for my insurance so I grabbed my insurance card and instead of putting it on the upper portion of the counter I slid it over to her on the lower half so she didn't have to reach for it and she said I threw it at her and then kicked me out next time I went in there. I had to deal with her again and she made it a very hard time, but I was able to get what I needed done. I just recently went back in there today after talking with them on the phone multiple times I was told that I just needed to come in and sign a piece of paperwork and pay $32 and I was good to go. She then proceeds to do everything in her power to stop me from being able to do. My transaction tells me that I have to go get a court order proven ownership. Meanwhile, I called beforehand and they never said anything about that and she would not let the other lady who was the lady actually helping me issue my license plate because according to only her I need to go get a court order proving ownership which is absolute crazy. She is an awful lady. You'll know exactly who I'm talking about if you ever go there. You give a miserable person the tiniest bit of power they start abusing it

I came to Collier County Courthouse to do my civil duty and serve as a juror. I put the address in…read moremy google maps and followed them. It promptly took me to the jail. After walking to towards the jail I kept thinking this can't be right. I knew I wanted at least a five story building. I started asking where it was and the answers were kind of funny. First you go left than take two rights and then a left. Who the hell can remember that direction. Turns out i was almost on top the building when I asked again and the directions I was given took me all around the building to the entrance. If I was given correct directions I would been there in like two minutes.OK I found it. You go through tight security which is fine with me. Then woosh up an elevator to the 5th floor. I signed in and filled out some forms. And I sat and sat and sat. There were 4 total calls for jurors and I was never called. By 2:15 I was pretty sure I was not going to be called along with the 20 other people who did not get called. We were dismissed at 3:30 and did not have to come back. One funny incident somebody called in and said they were not coming back(wasn't me). So we had to take roll call THREE times. They found what was believed to be the missing juror. They called her work and said she was not there. Well guess what they called her she did not answer but was there and an argument proceeded. This threw the official off her game. In Collier County once you turn 70 you can be excused from jury duty for good. My next summons will be I am over 70.

These are the most crooked folks ever. They do not do their jobs properly, they avoid providing…read moreany records because it would show the level of corruption rotting in that system, from the judges to the clerks. Its cronyism.