Except for sometimes fairly long lines due to staffing shortages, this post office offers fairly…read moregood service. The employees have always been respectful and helpful each time that I've interacted with them. Now, calling their phone number isn't the best way to communicate with them. Customers really need to speak with a clerk face-to-face in order to obtain real assistance. They honor most reasonable requests, and work to find a solution to issues.

They lost my baby's passport application, never sent it in, and have made it impossible to get a…read morerefund and provide no solution

Went to get mail from PO box. Closed until further notice. Large piece of plywood over window next…read moreto door. Unable to get mail. Does not tell PO box holders where to get mail

I always always receive great customer service and speedy and professional staff. No matter what my…read moreneeds are they are always available to assist me in any way. They have a positive and energetic attitudes.

Throughout the past 2024 calendar year, I've received friendly and relatively efficient service…read morefrom the employees at this post office location. Sometimes the customer lines can get a bit long during peak hours, but I believe it's because of national staffing shortages (which are completely out of control of the people working here).

I received a notice 3 days ago, saying that I had requested my package ve held at post office- I…read moredid NOT. So I lost out on 3 days of not receiving my parcel. I got up super early today to go to post office to get my package, even though I have a closing shift tonight for my job. I talked to a man there with slicked back grey hair, he said somebody there didn't feel like delivering it and he'd go find it. When he came back he said it was being re delivered today and that the driver already left! So basically my original delivery somebody didn't care and was lazy, and I'm seriously inconvenienced for 3 days and messed up my sleep schedule for my job! Then the guy very flippantly said "sorry", next as he dismissed me non to politely. WTAF. I expect more, especially in boujee Germantown. And really only 2 people at the counter with a line out the door? Ridiculous.

Convenient location to my house and the staff is professional. This location always have a crowd,…read morebut they keep the lines moving. The lobby is always clean and smells nice.

I feel like I'm on a hidden camera show every time I come here. They actively try my patience. In…read morefact, I think they get pure joy out of my misery. It is like they get bonus checks for every person's soul they suck who steps through their door. For starters, there is usually only one person working the desk when there is a line literally out the door (17 people or so). And today there was NO ONE at the desk. I repeat, there is NO ONE at the desk with 7 people in line for 5 minutes. Someone behind me joked that it must be their lunch break...and we continued to tell jokes so we wouldn't cry. Avoid this place at all costs. Go to another location. Even if it is a 30 minute drive you are probably still saving time.

The post office did not open at the scheduled time today. A few of us were waiting outside with no…read morecommunication. Please respect the posted business hours, as many customers plan their day around them. The post office did not open at the scheduled time today. A few of us were waiting outside with no communication. Please respect the posted business hours, as many customers plan their day around them.

They stole a package of mine…read more It was sent around from four different post office in memphis, before finally arriving at the right ZIP Code, and then they said they forwarded it due to it having the wrong ZIP Code, even though I have a screenshot of the label, and the company called me trying to give me the runaround and telling me they delivered it Friday. This is the shadiest post office in memphis. If you are sending anything worth more than $20, deliver it by person.

Quick In-N-Out line. Small convenient location with excellent hours. Customer service is…read moreoutstanding.

I recently received excellent service here. The employee was friendly and efficient. I barely had…read moreto wait in line at all. I like supporting this particular post office location.

I've continued to receive polite and efficient service here. Sometimes the facility's retail area…read moreis understaffed, but that seems to be a phenomena at most businesses. There's ample parking here, and I've never observed the parking lot to have been completely full.

Mail people are not delivering my packages because of the weather but I'm getting all my uos…read morepackages

I walked in. And young lady asked did I have a passport appointment. I said, "yes". She saw me…read moreright away.

Their Worker's Are Super Nice And They Treat People's With Way Much More Respect Alway's I Only…read moreMeet One Lady Year's Back With And Very Nasty Attitude But She Must Be Gone Now Because It's Only Nice Worker's Female's \ Male's.

Unlike my last review....this post office is not getting the job done. The two times I have been…read morehere I have had to walk out because the staff was undertrained andbtaking an unreasonable amount of time to serve customers. So the reality is, if you need postal services only visit this location if you feel like taking a gamble on this place being able to serve your needs in a reasonable amount of time.