Except for sometimes fairly long lines due to staffing shortages, this post office offers fairly…read moregood service. The employees have always been respectful and helpful each time that I've interacted with them. Now, calling their phone number isn't the best way to communicate with them. Customers really need to speak with a clerk face-to-face in order to obtain real assistance. They honor most reasonable requests, and work to find a solution to issues.

They lost my baby's passport application, never sent it in, and have made it impossible to get a…read morerefund and provide no solution

Went to get mail from PO box. Closed until further notice. Large piece of plywood over window next…read moreto door. Unable to get mail. Does not tell PO box holders where to get mail

I always always receive great customer service and speedy and professional staff. No matter what my…read moreneeds are they are always available to assist me in any way. They have a positive and energetic attitudes.

Throughout the past 2024 calendar year, I've received friendly and relatively efficient service…read morefrom the employees at this post office location. Sometimes the customer lines can get a bit long during peak hours, but I believe it's because of national staffing shortages (which are completely out of control of the people working here).

I set up a P.o. box online and they helped me with the forms and promptly gave me access. Very…read morepolite and honestly wanted to help me. A good experience!

Convenient location to my house and the staff is professional. This location always have a crowd,…read morebut they keep the lines moving. The lobby is always clean and smells nice.

I feel like I'm on a hidden camera show every time I come here. They actively try my patience. In…read morefact, I think they get pure joy out of my misery. It is like they get bonus checks for every person's soul they suck who steps through their door. For starters, there is usually only one person working the desk when there is a line literally out the door (17 people or so). And today there was NO ONE at the desk. I repeat, there is NO ONE at the desk with 7 people in line for 5 minutes. Someone behind me joked that it must be their lunch break...and we continued to tell jokes so we wouldn't cry. Avoid this place at all costs. Go to another location. Even if it is a 30 minute drive you are probably still saving time.

November 8, 2022 this will be an update or review I believe since my last one but what I will say…read moreis there have been some visible improvements definitely recommend anyone that is pressed for time if you have your package with your label on it the scanner code sealed ready to go arriving at the post office already with your package sealed label and all of that great stuff then you can go immediately to the cash and get it to scan your label or if you don't have a scanner for the label you just have numbers then you type in those numbers in the cash it's gonna ask you several questions one being is the item liquid if it is then you have to press the ass knickers of course if it's a no then you press no is going to ask you are you shipping like anything with a liquid that's like the major first question is very detail and it breaks down what they consider what liquid is so make sure you read through that you know if you're mailing something that that you abide by that particular question to just check in review that But the kiosk is the saving grace that line is usually always super long and you never know when you're gonna walk in if it's gonna be three clerks 21 or one handling maybe like appointments only and then the other one happening packages only which makes the line super long so even if you see two people they could be doing two different things one could be just you know checking out people for packages stamps and etc. but another person is there just for appointments only for people to get like their ID passport things of that nature cell if you are already you know coming to the post office and you have your packaging you're prepared that chaos is your saving grace again just monitor the questions select accordingly and wait for to ask you would you like a receipt now you don't have to opt for a paper receipt you can opt for email you can also offer a paper receipt and an email that way if you're tracking the package you have both of those avenues available to your whatever you need*

I now have 5 missing packages/letters from the Bartlett Post Office - 3 of which was claim to be…read moreDelivered on Sat, June 20th 12:29pm. It is now Weds June 24 and they still have not a arrived. One of which is a check.

Quick In-N-Out line. Small convenient location with excellent hours. Customer service is…read moreoutstanding.

I recently received excellent service here. The employee was friendly and efficient. I barely had…read moreto wait in line at all. I like supporting this particular post office location.

I've continued to receive polite and efficient service here. Sometimes the facility's retail area…read moreis understaffed, but that seems to be a phenomena at most businesses. There's ample parking here, and I've never observed the parking lot to have been completely full.

What could improve? Every DMN thing needs to be improved. The customer service was horrible. Mail…read moreis never delivered. Everyone always has an attitude.

I walked in. And young lady asked did I have a passport appointment. I said, "yes". She saw me…read moreright away.

Their Worker's Are Super Nice And They Treat People's With Way Much More Respect Alway's I Only…read moreMeet One Lady Year's Back With And Very Nasty Attitude But She Must Be Gone Now Because It's Only Nice Worker's Female's \ Male's.

Unlike my last review....this post office is not getting the job done. The two times I have been…read morehere I have had to walk out because the staff was undertrained andbtaking an unreasonable amount of time to serve customers. So the reality is, if you need postal services only visit this location if you feel like taking a gamble on this place being able to serve your needs in a reasonable amount of time.