Except for sometimes fairly long lines due to staffing shortages, this post office offers fairly…read moregood service. The employees have always been respectful and helpful each time that I've interacted with them. Now, calling their phone number isn't the best way to communicate with them. Customers really need to speak with a clerk face-to-face in order to obtain real assistance. They honor most reasonable requests, and work to find a solution to issues.

They lost my baby's passport application, never sent it in, and have made it impossible to get a…read morerefund and provide no solution

Went to get mail from PO box. Closed until further notice. Large piece of plywood over window next…read moreto door. Unable to get mail. Does not tell PO box holders where to get mail

I always always receive great customer service and speedy and professional staff. No matter what my…read moreneeds are they are always available to assist me in any way. They have a positive and energetic attitudes.

Throughout the past 2024 calendar year, I've received friendly and relatively efficient service…read morefrom the employees at this post office location. Sometimes the customer lines can get a bit long during peak hours, but I believe it's because of national staffing shortages (which are completely out of control of the people working here).

I set up a P.o. box online and they helped me with the forms and promptly gave me access. Very…read morepolite and honestly wanted to help me. A good experience!

Convenient location to my house and the staff is professional. This location always have a crowd,…read morebut they keep the lines moving. The lobby is always clean and smells nice.

I feel like I'm on a hidden camera show every time I come here. They actively try my patience. In…read morefact, I think they get pure joy out of my misery. It is like they get bonus checks for every person's soul they suck who steps through their door. For starters, there is usually only one person working the desk when there is a line literally out the door (17 people or so). And today there was NO ONE at the desk. I repeat, there is NO ONE at the desk with 7 people in line for 5 minutes. Someone behind me joked that it must be their lunch break...and we continued to tell jokes so we wouldn't cry. Avoid this place at all costs. Go to another location. Even if it is a 30 minute drive you are probably still saving time.

The post office did not open at the scheduled time today. A few of us were waiting outside with no…read morecommunication. Please respect the posted business hours, as many customers plan their day around them. The post office did not open at the scheduled time today. A few of us were waiting outside with no communication. Please respect the posted business hours, as many customers plan their day around them.

I now have 5 missing packages/letters from the Bartlett Post Office - 3 of which was claim to be…read moreDelivered on Sat, June 20th 12:29pm. It is now Weds June 24 and they still have not a arrived. One of which is a check.

I used to have a lot of bad experiences here, there was a guy with anger issues who would always…read moretalk trash anytime I had an issue I needed assistance with, but he's gone, and now there are two ladies there that I have dealt with for quite a long time who have been pleasant and helpful for now what must be years of on and off dropping off packages, it used to be a legitimate 1 star establishment in all regards but they have improved dramatically, they used to lose mail without even giving them acceptance scans, they'd just screw up so often and always attitude everytime I asked genuine questions, they've dramatically improved since then and the two ladies I greatly appreciate, especially the younger lady she is a very kind and personable human being that I genuinely enjoy interacting with and wishing her a wonderful day as I leave after my business. Thanks for being helpful to me when needed, and thanks for taking care of my shipping needs. This went from a location I avoided unless I just HAD to get something out quick as can be due to time constraints with my own schedule, to a place I actively go to do my business at. The turnaround is something I genuinely appreciate from the bottom of my heart, and thanks for letting that guy from years back at this point walk, retire, or whatever because my goodness he was a genuine drag, he ran his mouth so much and he was so unpleasant to deal with just a little rage monster of a man without good cause or reasoning, or at least none caused by the people he was taking his issues out on I should say at the very least. Much respect and thanks, I really like this location and the people at it as well.

Quick In-N-Out line. Small convenient location with excellent hours. Customer service is…read moreoutstanding.

I've continued to receive polite and efficient service here. Sometimes the facility's retail area…read moreis understaffed, but that seems to be a phenomena at most businesses. There's ample parking here, and I've never observed the parking lot to have been completely full.

Is there any good post office in Memphis? My daughter broke her glasses so of course I ordered her…read moresome more paid for express and it still took my baby a month to get her glasses because when they finally came the carrier didn't deliver them and then mark the address as unknown and sent my package back to the sender. When I called to see why they marked the address as unknown she didn't know why so I asked about the carrier of course she was off so I called two more days after that and she was still off I really wish these people would do their jobs, I really hate leaving a star for this location. With that being said good luck trying to get your packages and mail from this location.

I walked in. And young lady asked did I have a passport appointment. I said, "yes". She saw me…read moreright away.

Their Worker's Are Super Nice And They Treat People's With Way Much More Respect Alway's I Only…read moreMeet One Lady Year's Back With And Very Nasty Attitude But She Must Be Gone Now Because It's Only Nice Worker's Female's \ Male's.

Unlike my last review....this post office is not getting the job done. The two times I have been…read morehere I have had to walk out because the staff was undertrained andbtaking an unreasonable amount of time to serve customers. So the reality is, if you need postal services only visit this location if you feel like taking a gamble on this place being able to serve your needs in a reasonable amount of time.