Friendly and competent staff :-) I live nearby and stop here quiet frequently. I've never had…read moreissues with service and never feel rushed. The only downsize is that they close @ 5pm during the week I believe.. whereas the one in downtown is open till 6pm.

So slow. No sense of urgency. The lines out the door and the guy just goes slower and slower. .read more

Best kept secret in Frederick ... it smells good and is very clean. Lots of parking no lines and…read morefriendly service .... Every stamp you could every want . They also have gift cards and greeting cards.

One of the best post offices I've been to in a long time. Great employees with a great post…read moremistress ! This is definitely what all post offices should strive to be like. I'll drive 25 min just to deal with these ladies.

Everyone is always so kind and helpful when you walk in. Service is always quick and professional!…read moreThis is the only post office I go to due to the quality of customer service I receive when I walk in.

Amazing service, knowledgeable people and continent location. I'd go out of my way if I had to so…read morethe Buckeystown team could help me get stuff done. Keep up the great work!

I'm not sure why they continually attempt to deliver packages, that need to be signed for, to a…read morebusiness while it is closed. They deliver to this business everyday, yet they do not know when the business is open? I'm about to contact the seller to initiate a refund, and report to the authorities that the package was stolen. I will never again, buy anything from any business, that uses the USPS for shipping. Tomorrow will be the third delivery attempt, probably while the business is closed, AGAIN.

Everyone is so friendly and helpful. Came here to get my passport done and photo taken. This place…read moreis small and a little dark.

Amazing service and very friendly clerks. Delivered my package in well under a week to my friend.read more

Very attentive to customer concerns and questions. Very knowledgeable of postal products and prices…read morealong with shipping standards.

Very friendly person behind the counter. Who laughed at my corny jokes. Much help given when I…read morewanted to best option for my parcel. Best option wasn't necessarily the fastest for me. The place seems to offer everything you would need to ship or manage a small business. Handy for lace to pick up supplies without going into Fredneck. As for the person bitching about the clerk wanting to do the photocopies for them. That's called customer service, and I doubt the clerk would read their love stories:)

When I had a damage dispute with a shipping carrier, Postal Place really stepped up and went out of…read moretheir way to ensure I had the necessary information to properly file the damage claim with the carrier. Seriously, I could not say enough good things about how Hassan and his team helped me navigate the process of obtaining compensation for damage during shipping. Without a doubt, I will continue to use this business every chance I get. Even though I had purchased insurance, Hassan had the foresight to proactively take pictures of the package as it left his store on the carrier's truck. Through this single action alone, I was able to prove the package was in good condition at the start of its journey -- quite unlike its state at the end of the journey! The key here is that the service at Postal Place, and just plain old-fashioned thoughtfulness at this business, is a value that I could never have put a price on for my very expensive shipment. Thank you Hassan! I really don't know what I'd have done without you.

Amazing ! Audrey and Connie are the most friendliest ladies to work with! Never have to go to the…read moregrumpy Middletown post office again thankfully! This isn't much further for me , located on Braddock. Just over the phone ,!Audrey was so helpful in giving me instructions on exactly what I needed for my daughters passports :) thank you for great customer service !

One of the best post offices I have ever been to. It is beautiful from the outside and the staff is…read morevery friendly . Connie helped us apply for my husband and I's passports . She made the process fast and painless ! I highly recommend it for any one applying for a passport ! They accept walk ins Monday through Friday !

I have been coming to this location for years. YEARS! Sometimes the lines are long and sometimes…read morethey move at a brisk clip. What do you want, it's the post office for crying out loud. Regardless of line length, I always find the staff to be helpful, patient, and courteous. Today, I showed up with a rather large problem and it turned out to be my own fault. I was treated with grace and civility, and was offered solutions. Everybody can have a bad day, but most of the time my experiences at the Merrifield Post Office have been positive.

The Merrifield Post Office, using post office logic, removed all but one small drop box in the…read moredrive-thru lane. And without adding pickup times, this remaining box rapidly fills up. This morning, I stopped to mail four items, and found that the box was stuffed full. Not wanting to leave my items exposed to whatever, I tried retrieving them. Along with them came half a dozen of other people's mail items. Being a good citizen, I did the post office's work. Entering through the only operating door (for at least the last week), I dropped the entire batch inside. This would be a classic example of Zohran Mandami's definition of bureaucratic complacency on the part of the post office. The Merrifield Post Office is beyond disreputable and dysfunctional. My only reason for using it is convenience, but even that is becoming shaky.

Can't deliver packages to the right address. Have to go…read moreagain and ask them where is my package. It says that it was delivered.

Would like to once be waited on promptly, not in a week or 2!…read morepoor customer service and late deliveries make me wish for a return to pony express days.my mail arrived after dark 4 times this week.