Best kept secret in Frederick ... it smells good and is very clean. Lots of parking no lines and…read morefriendly service .... Every stamp you could every want . They also have gift cards and greeting cards.

One of the best post offices I've been to in a long time. Great employees with a great post…read moremistress ! This is definitely what all post offices should strive to be like. I'll drive 25 min just to deal with these ladies.

if I could give a NEGATIVE!!! I would ! horrible employe Krystal and Manger Latefa…read more I came in for a passport related question, an employee guided me to the back room where appointment are held. Krystal came from the back and yell at me to get out.. the other nice gentleman who brought me to the back was trying to explain. she completely shut him down, I jumped in and try to explain to her my reason here, with attitude she walked me out . Then turn back around and said do I have an appointment . i told her I just came in for a question related to my passport if it's here or not . Krystal slammed the door in my face. i walked back to the post desk to speak with a manager, her name is LATEFIA or Latefa . To report how I was treated by HER employee. As I'm explaining the events that led me up to this point , out of her mouth THE MANGER !!! (LATEFIA ) said that's why I hate dealing with "YOU PEOPLE " and rudely closed the door in my face ! I rang the door bell, because I can't believe what just happened. She called the police on me. Something that could have been handled in a different manner, HORRIBLE BEHAVIOR from a manger . I'll be following this up on all social platforms!!

The Urbana postman who delivers mail to the work/live units in the Villages of Urbana is truly…read morehorrendous. I deeply regret not getting his name. I own the building on Worthington Blvd at 3512. It comes with 3 mailboxes, one for each floor and each tenant. I have owned this building since it was built inn2007. The irresponsible postman, a tall man with curly white hair and glasses, decided on his own to remove my boxes and all evidence of 3512. He did this last year. My tenants complained to me because they had no other way of receiving their mail. In the past 6 months, I have gone 4 times to the Patrick st post office. Promises were made by different people. Finally, last week, I spoke to the clumsy postman's supervisor, Margaret Church. She promised to take care of it and guaranteed my tenants will receive correct labels with new mailboxes. I was happy to pay for new mailboxes and keys. I gave her my old mailbox keys and we agreed to meet today to correct this mistake. After waiting 30 minutes today for Margaret to show up, she came to talk to me. She appeared to be deeply influenced by irresponsible postman. No matter what lies he kept repeating, she accepted. It did not matter how far fetched his lies were. She has no leadership qualities and was swayed by his lies. I was deeply disappointed. It was unbelievable. My next step is to reach out to her bosses. Perhaps someone in this poorly managed post office will have a spine to stand up to bad employees such as this postman. He should have been fired years ago. In the meantime, even though I pay $11,000 in Frederick taxes, my tenants have no access to their mail. This is very bad customer service and a major disappointment.

So slow. No sense of urgency. The lines out the door and the guy just goes slower and slower. .read more

I cannot figure out how to delete my other post. I went in the day after the PO on 7th was closed…read moreand the staff was standing in a frigid branch the next day completely helping a line of people. I want to clarify that they do a phenomenal job, it's the 800 number for USPS that is horrendous. People at 7th street post office earn 5 stars....USPS number ...1 star.

Everyone is always so kind and helpful when you walk in. Service is always quick and professional!…read moreThis is the only post office I go to due to the quality of customer service I receive when I walk in.

Amazing service, knowledgeable people and continent location. I'd go out of my way if I had to so…read morethe Buckeystown team could help me get stuff done. Keep up the great work!

Very friendly person behind the counter. Who laughed at my corny jokes. Much help given when I…read morewanted to best option for my parcel. Best option wasn't necessarily the fastest for me. The place seems to offer everything you would need to ship or manage a small business. Handy for lace to pick up supplies without going into Fredneck. As for the person bitching about the clerk wanting to do the photocopies for them. That's called customer service, and I doubt the clerk would read their love stories:)

When I had a damage dispute with a shipping carrier, Postal Place really stepped up and went out of…read moretheir way to ensure I had the necessary information to properly file the damage claim with the carrier. Seriously, I could not say enough good things about how Hassan and his team helped me navigate the process of obtaining compensation for damage during shipping. Without a doubt, I will continue to use this business every chance I get. Even though I had purchased insurance, Hassan had the foresight to proactively take pictures of the package as it left his store on the carrier's truck. Through this single action alone, I was able to prove the package was in good condition at the start of its journey -- quite unlike its state at the end of the journey! The key here is that the service at Postal Place, and just plain old-fashioned thoughtfulness at this business, is a value that I could never have put a price on for my very expensive shipment. Thank you Hassan! I really don't know what I'd have done without you.

This is the closest UPS store to me and I will purposely drive out of my way to another location to…read moreavoid this drop off. They want you to buy a full roll of tape even if a small pre-package isn't sealed. Their attitude isn't desirable either.

Just want to say Mike ,guy with the beard you are the mail king!!!! Our mail always in order n…read moreprofessional managed mike should get a raise this is his store something goes wrong Mike will fix it

This was my first time going into this store. For a couple of dollars--I opted to have an Ikea…read more hike's furniture item delivered to this store...rather than pay a lot for shipping to my house. The staff was super friendly, helpful and really had the best customer service that I have experienced in a long time. I will definitely use this location now that I had such a pleasant and easy experience. I would definitely recommend them!

They make you do it yourself or charge you an extra few dollars now. If I knew how to print this…read morestuff or figure it all out easily I'd have bought a printer for much less than I've spent here and printed stuff myself. Fortunately it took me much less time to write this review than it did to print a simple copy from my email. Just allow me to email it to the store like I always have and print it for me. it's not asking a lot that's what I'm paying for when I come. Now there's an extra few for them to do their job.

I went in for packaging and mailing gifts. They were very helpful and efficient. I like the…read moreconvenience of having a shop like this nearby, when you just don't feel like dealing with one more thing. They also put together very nice gift baskets, and have a nice selection of Maryland items. I recommend going in and having a look around.

Mountain Postal is my go-to place for special mailings, large volume document copying, and…read morespecialty items for last minute gifts. All the staff are helpful,and care about making customers pleased with all the many services they provide.