Cancel

    Open app

    Search

    The UPS Store

    2.9 (40 reviews)
    Closed 8:30 am - 7:00 pm
    Updated a few days ago

    Services - The UPS Store

    Copymaking services

    Mailbox centers

    Printing

    2 More Services

    Scanning

    Shipping centers

    The UPS Store Photos

    Recommended Reviews - The UPS Store

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    1 year ago

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Mtn B.
    0
    56
    186

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    3 years ago

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of T F.
    0
    3
    0

    2 years ago

    Mike went above and beyond to help me today. The customer service at this store is fantastic. Thank You!!!

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    5 years ago

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 2
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    6 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 2
    Oh no 0

    7 years ago

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    14 years ago

    Business owner information

    Photo of Harry P.

    Harry P.

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    13 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Tom L.
    0
    10
    1

    8 years ago

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Wonderful! They made me custom box to mail a piece of siding! So helpful and kind! I will definitely go back!

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Lea B.
    72
    54
    4

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    11 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    7 years ago

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Matt M.
    82
    14
    6

    9 years ago

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    13 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    13 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - The UPS Store

    Review Highlights - The UPS Store

    Especially, Mike, I had a little trouble printing a document this morning, and he took the time to help me get it printed.

    Mentioned in 5 reviews

    Read more highlights

    Postal Place - Stationary Items

    Postal Place

    (9 reviews)

    Very friendly person behind the counter. Who laughed at my corny jokes. Much help given when I…read morewanted to best option for my parcel. Best option wasn't necessarily the fastest for me. The place seems to offer everything you would need to ship or manage a small business. Handy for lace to pick up supplies without going into Fredneck. As for the person bitching about the clerk wanting to do the photocopies for them. That's called customer service, and I doubt the clerk would read their love stories:)

    When I had a damage dispute with a shipping carrier, Postal Place really stepped up and went out of…read moretheir way to ensure I had the necessary information to properly file the damage claim with the carrier. Seriously, I could not say enough good things about how Hassan and his team helped me navigate the process of obtaining compensation for damage during shipping. Without a doubt, I will continue to use this business every chance I get. Even though I had purchased insurance, Hassan had the foresight to proactively take pictures of the package as it left his store on the carrier's truck. Through this single action alone, I was able to prove the package was in good condition at the start of its journey -- quite unlike its state at the end of the journey! The key here is that the service at Postal Place, and just plain old-fashioned thoughtfulness at this business, is a value that I could never have put a price on for my very expensive shipment. Thank you Hassan! I really don't know what I'd have done without you.

    The UPS Store

    The UPS Store

    (10 reviews)

    I will go out of my way to go to this UPS. One of the best parts is their self-service kiosk which…read moreis perfect for Amazon returns, and when I do need something they are so helpful. There is also rarely a line so I know I can get in & out super fast which is the biggest issue I have with other UPS stores in the area. Keep up the awesome work!

    I used to like this business when they first came to town. They were helpful and on point. We even…read moreliked the owner at first. Fast forward 7ish years this facility has gone downhill like no other. The attendants are Tweedle Dee and Tweedle Dumb. Hiring teens who can't say hello, look into your eyes, say thank you, be bothered at all. They have no customer service experience whatsoever. And the owner hires these employees and must expect very little. I came in wanting to send a very heavy boxed item on a UPS company account through this UPS store. The owner tried telling me he couldn't do that cause they would charge him..... um... not my problem, work it out with UPS or take the UPS off of your store name. I admittedly had a fit with the owner... (really this establishment should have had this review when they started cutting corners years ago but haven't till now) he is rude, dismissive, lacking integrity, and has a major ego. I told him his business was going downhill which he could not comprehend. An older guy at the counter agreed with me aloud "This is the UPS store, you should be able to do it and this place is so bad they don't have wifi or service so you can't pull up your labels." (I confirmed this by having to step outside to pull up the address it was going to.) I will never- ever, ever, ever, ever, set foot in this place again, the owner needs to take a look at the operations from the Mt. Airy UPS store or the Damascus UPS store, or Westview Frederick UPS store, all examples of more competent employees that seem happy and to work as a team. They must have good management. ‍. For some reason they are able to run a UPS store, why can't you Urbana??? People put up with this type of behavior in stores for way too long. Not me anymore. P.S. can't wait for the response from the know it all owner and have him put me in my place.

    Craters & Freighters of Washington DC

    Craters & Freighters of Washington DC

    (17 reviews)

    Hired C&F to pack and ship family heirloom furniture to TX and AZ from MD…read more The collection included About 20 pieces including a bowed front glass China cabinet, framed mirrors, tables, chairs, bookcases, and accessories in excellent condition. Overall it was an excellent experience- really impressive performance really. I've previous top- notch experience with C&F so my expectations were already high. Yet to say they super exceeded my expectations this time would still be an understatement. The pickup crew was professional which instilled confidence. Communication on shipment status was good. Their advice on how to prepare, ship, and insure was valuable.......overall, just as you'd expect from a quality organization. There was a delivery issue- not C&F's fault- yet they stepped up to take care of it. Wow! This was a big deal as it demonstrated how committed C&F was to customer satisfaction. Incredible really. Even Dave L. called afterwards to check on my satisfaction. Wow! As for value....... The quoted price was accurate, and they waaay over delivered IMO. So, I'll continue to trust C&F without any concerns. Thanks C&F I'll be back

    We recently used Craters & Freighters of Washington to ship family China to our daughter in St…read more Paul, Mn from Northern Va. What an excellent company to deal with, from the initial online quote request to the final delivery of the China! We had online updates throughout and the office staff could not of been more helpful.

    The UPS Store

    The UPS Store

    (37 reviews)

    Every time I've shipped things from here or had to drop off returns there is an issue. It's an…read moreabsolute nightmare. Dropping my engineering kit off at any other UPS or FedEx is never an issue. I come to this location and there is always a problem. Amazon returns forget about it. They have tried to charge me multiple times for extra packaging even when I have had everything boxed and labeled. They just want to over charge/ make money off of you in any way possible. I would not recommend this location to anyone. Business owners response is hilarious. Sir you are trying to charge for packaging when the return is already free and my engineering kit is covered by company insurance and a shipping account. You guys just have terrible customers service and don't have any training.

    I've used this UPS store before to return my Amazon items. On this particular visit, I returned a…read moreHP LaserJet ink cartridge that I had purchased from Amazon. I received it on Saturday March 14th and initiated the return process in which I received a QR code from Amazon. I went to the UPS store the following day on Sunday, March 15th and the young man at the counter scanned my QR code and said you're good to go. I thought wow, that was quick and fast service and left the store a happy customer. That was short lived! Not thinking to check my phone soon as I left the store to see if I had received a confirmation stating my return to Amazon was initiated, later that evening I noticed I never received any message regarding my return of the ink cartridge. I contacted Amazon and they have no record of any return for me from UPS. I called UPS and the gentleman that answered the phone said I should've received a confirmation that my return was initiated. So my questions are...what did he scan and what happened to my ink cartridge? This leaves me wondering is this some kind of scam? I'll know next time if I return something to ask for a paper receipt and check my phone immediately. I'll chalk this up as a loss, but if you're reading this, make sure you get a confirmation before you leave the store.

    The UPS Store - shipping_centers - Updated May 2026

    Loading...
    Loading...
    Loading...